MSN 6.1: You need latest version

[John]

I'm having a problem with MSN 6.1. Webcam and chat is working ok, but when
asking for Remote Assitance, etc, it says that I do not have the latest
version, and provides a link to a site with "Windows Messenger 4.7 for XP":

Your invitation was not sent because you need the latest version of
Windows Messenger to use the Remote Assistance feature. Please go to the
Windows Messenger update site to install the latest version.

Do I have to install this version too!? Going to Windows Update also suggest
me to install Windows Messenger 4.7..

[Jonathan Kay [MVP]]

Greetings John,

In order to use Remote Assistance with MSN Messenger 6, Windows Messenger *must* be
installed. You can find it here:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"John" <.> wrote in message . ..
> I'm having a problem with MSN 6.1. Webcam and chat is working ok, but when
> asking for Remote Assitance, etc, it says that I do not have the latest
> version, and provides a link to a site with "Windows Messenger 4.7 for XP":
>
> Your invitation was not sent because you need the latest version of
> Windows Messenger to use the Remote Assistance feature. Please go to the
> Windows Messenger update site to install the latest version.
>
> Do I have to install this version too!? Going to Windows Update also suggest
> me to install Windows Messenger 4.7..
>
>
>
>
>
>

[J.Rollins]

This link points to version 5.0. Are you saying that we would need version
5.0 for remote assistance to work. I have two XP machines both loaded with
version 6.1 and when I try asking for remote assistance I receive that same
error.
"Jonathan Kay [MVP]" > wrote in message
...
> Greetings John,
>
> In order to use Remote Assistance with MSN Messenger 6, Windows Messenger
*must* be
> installed. You can find it here:
> http://www.microsoft.com/windows/messenger/download.asp
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "John" <.> wrote in message
. ..
> > I'm having a problem with MSN 6.1. Webcam and chat is working ok, but
when
> > asking for Remote Assitance, etc, it says that I do not have the latest
> > version, and provides a link to a site with "Windows Messenger 4.7 for
XP":
> >
> > Your invitation was not sent because you need the latest version of
> > Windows Messenger to use the Remote Assistance feature. Please go to
the
> > Windows Messenger update site to install the latest version.
> >
> > Do I have to install this version too!? Going to Windows Update also
suggest
> > me to install Windows Messenger 4.7..
> >
> >
> >
> >
> >
> >
>
>

[J.Rollins]

I just found my error. I was confusing Windows messenger with MSN
messenger. Works now.
"J.Rollins" > wrote in message
...
> This link points to version 5.0. Are you saying that we would need
version
> 5.0 for remote assistance to work. I have two XP machines both loaded
with
> version 6.1 and when I try asking for remote assistance I receive that
same
> error.
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Greetings John,
> >
> > In order to use Remote Assistance with MSN Messenger 6, Windows
Messenger
> *must* be
> > installed. You can find it here:
> > http://www.microsoft.com/windows/messenger/download.asp
> > ____________________________________________
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> >
> >
> > "John" <.> wrote in message
> . ..
> > > I'm having a problem with MSN 6.1. Webcam and chat is working ok, but
> when
> > > asking for Remote Assitance, etc, it says that I do not have the
latest
> > > version, and provides a link to a site with "Windows Messenger 4.7 for
> XP":
> > >
> > > Your invitation was not sent because you need the latest version
of
> > > Windows Messenger to use the Remote Assistance feature. Please go
to
> the
> > > Windows Messenger update site to install the latest version.
> > >
> > > Do I have to install this version too!? Going to Windows Update also
> suggest
> > > me to install Windows Messenger 4.7..
> > >
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

[Jonathan Kay [MVP]]

Hi,

Yes -- just to clarify, any *recent* version of Windows Messenger should work (you don't
specifically need Windows Messenger 5).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"J.Rollins" > wrote in message
...
> I just found my error. I was confusing Windows messenger with MSN
> messenger. Works now.
> "J.Rollins" > wrote in message
> ...
> > This link points to version 5.0. Are you saying that we would need
> version
> > 5.0 for remote assistance to work. I have two XP machines both loaded
> with
> > version 6.1 and when I try asking for remote assistance I receive that
> same
> > error.
> > "Jonathan Kay [MVP]" > wrote in message
> > ...
> > > Greetings John,
> > >
> > > In order to use Remote Assistance with MSN Messenger 6, Windows
> Messenger
> > *must* be
> > > installed. You can find it here:
> > > http://www.microsoft.com/windows/messenger/download.asp
> > > ____________________________________________
> > > Jonathan Kay
> > > Microsoft MVP - Windows Messenger/MSN Messenger
> > > Associate Expert
> > > http://www.microsoft.com/windowsxp/expertzone/
> > > Messenger Resources - http://messenger.jonathankay.com
> > >
> > >
> > > "John" <.> wrote in message
> > . ..
> > > > I'm having a problem with MSN 6.1. Webcam and chat is working ok, but
> > when
> > > > asking for Remote Assitance, etc, it says that I do not have the
> latest
> > > > version, and provides a link to a site with "Windows Messenger 4.7 for
> > XP":
> > > >
> > > > Your invitation was not sent because you need the latest version
> of
> > > > Windows Messenger to use the Remote Assistance feature. Please go
> to
> > the
> > > > Windows Messenger update site to install the latest version.
> > > >
> > > > Do I have to install this version too!? Going to Windows Update also
> > suggest
> > > > me to install Windows Messenger 4.7..
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>