Help please on SP2 - Error 0x80040707

[Okie Noah]

I have been using WinXP Pro, and until I loaded the SP2 update, I had
no problem in updating the softwares for the video card.

With SP2 loaded, as I have tried to install software update for the video
card, I get the following error:
------------------------------
Error Number: 0x80040707
Description:
------------------------------
As I continue by clicking 'OK', the update process quits.

In the same PC I have dual-boot system. When I load Win98SE, I am
allowed to update the video software without any problem.
Only when I boot WinXP Pro, I cannot load the video updates.

What am I doing wrong? Do I need to reload SP2?
Any help is highly appreciated.

[P.S. video card is ATI 7200 with 64Meg Mem.]

[Mark L. Ferguson]

814033 - Cannot Install Driver Updates from the Windows Update Web Site:
http://support.microsoft.com/?kbid=814033


--

Mark L. Ferguson (NOT an MS-MVP)
marfers notes for windows xp
http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"Okie Noah" > wrote in message
...
>I have been using WinXP Pro, and until I loaded the SP2 update, I had
> no problem in updating the softwares for the video card.
>
> With SP2 loaded, as I have tried to install software update for the video
> card, I get the following error:
> ------------------------------
> Error Number: 0x80040707
> Description:
> ------------------------------
> As I continue by clicking 'OK', the update process quits.
>
> In the same PC I have dual-boot system. When I load Win98SE, I am
> allowed to update the video software without any problem.
> Only when I boot WinXP Pro, I cannot load the video updates.
>
> What am I doing wrong? Do I need to reload SP2?
> Any help is highly appreciated.
>
> [P.S. video card is ATI 7200 with 64Meg Mem.]
>
>

[Rodney Kelp]

You can uninstall SP2 and see if you can update after that. Before that,
though, you could remove the video driver, reboot and see if XP with SP2
chooses a better video driver that allowes you to do updates. After this an
update may not be needed if it works.

"Okie Noah" > wrote in message
...
>I have been using WinXP Pro, and until I loaded the SP2 update, I had
> no problem in updating the softwares for the video card.
>
> With SP2 loaded, as I have tried to install software update for the video
> card, I get the following error:
> ------------------------------
> Error Number: 0x80040707
> Description:
> ------------------------------
> As I continue by clicking 'OK', the update process quits.
>
> In the same PC I have dual-boot system. When I load Win98SE, I am
> allowed to update the video software without any problem.
> Only when I boot WinXP Pro, I cannot load the video updates.
>
> What am I doing wrong? Do I need to reload SP2?
> Any help is highly appreciated.
>
> [P.S. video card is ATI 7200 with 64Meg Mem.]
>
>