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HawaiiMo
January 7th 05, 08:21 PM
I am attempting to install SP2 on XP Home edition. I receive the following
error: Service Pack 2 Setup Error; Service Pack 2 Setup could not backup
registry key HKCR\DxDiagProvider to file
C:\Windows\$NtServicePackUninstall$\reg00177. 5: Access is denied.

If I click on Ignore, I receive the same error for other keys and will
eventually receive the following error: Access Denied
\DirectPlay8Diagnostics; Service Pack 2 Setup Error; Service Pack 2
installation di d not complete.

I have administrator rights to the box. I was hijacked before and used
HijackThis to remove. Any ideas on what could be causing the problem?

Thank you.

OldJim
January 7th 05, 08:25 PM
"HawaiiMo" wrote:

> I am attempting to install SP2 on XP Home edition. I receive the following
> error: Service Pack 2 Setup Error; Service Pack 2 Setup could not backup
> registry key HKCR\DxDiagProvider to file
> C:\Windows\$NtServicePackUninstall$\reg00177. 5: Access is denied.
>
> If I click on Ignore, I receive the same error for other keys and will
> eventually receive the following error: Access Denied
> \DirectPlay8Diagnostics; Service Pack 2 Setup Error; Service Pack 2
> installation di d not complete.
>
> I have administrator rights to the box. I was hijacked before and used
> HijackThis to remove. Any ideas on what could be causing the problem?
>
> Thank you.

Torgeir Bakken \(MVP\)
January 7th 05, 08:44 PM
HawaiiMo wrote:

> I am attempting to install SP2 on XP Home edition. I receive the following
> error: Service Pack 2 Setup Error; Service Pack 2 Setup could not backup
> registry key HKCR\DxDiagProvider to file
> C:\Windows\$NtServicePackUninstall$\reg00177. 5: Access is denied.
>
> If I click on Ignore, I receive the same error for other keys and will
> eventually receive the following error: Access Denied
> \DirectPlay8Diagnostics; Service Pack 2 Setup Error; Service Pack 2
> installation di d not complete.
>
> I have administrator rights to the box. I was hijacked before and used
> HijackThis to remove. Any ideas on what could be causing the problem?
>
> Thank you.
Hi

Please see the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


I suggest you start out with the SubInAcl.exe tip there and see if
that solves your problem (I'm not sure if SubInAcl.exe will work on
WinXP Home though).



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

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