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View Full Version : Where is the phone tools for xp


Steve Chapman
April 6th 03, 01:48 PM
In my 98 edition I had phone tools, and could make a
phone call from my computer, but now that I have xp I can
not find, phone tools. I used my outlook express phone
dialer, and it dials the number,but I can not communicate
with my microphone. Can anybody help me. Steve

Rick \Nutcase\ Rogers
April 6th 03, 02:42 PM
Hi Steve,

That kind of software is not part of the Operating System (either Win98 =
or WinXP), it is something the pc manufacturer added. The phone dialer =
program does just that - it dials the phone. For voice communications, =
you need a voice modem and supporting software.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone - =
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Steve Chapman" > wrote in message =
...
> In my 98 edition I had phone tools, and could make a=20
> phone call from my computer, but now that I have xp I can=20
> not find, phone tools. I used my outlook express phone=20
> dialer, and it dials the number,but I can not communicate=20
> with my microphone. Can anybody help me. Steve

Rick \Nutcase\ Rogers
April 6th 03, 02:42 PM
Hi Steve,

That kind of software is not part of the Operating System (either Win98 =
or WinXP), it is something the pc manufacturer added. The phone dialer =
program does just that - it dials the phone. For voice communications, =
you need a voice modem and supporting software.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone - =
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Steve Chapman" > wrote in message =
...
> In my 98 edition I had phone tools, and could make a=20
> phone call from my computer, but now that I have xp I can=20
> not find, phone tools. I used my outlook express phone=20
> dialer, and it dials the number,but I can not communicate=20
> with my microphone. Can anybody help me. Steve

Peter Wilkins
April 7th 03, 10:43 AM
On Sun, 6 Apr 2003 05:48:15 -0700, "Steve Chapman"
> wrote :

>In my 98 edition I had phone tools, and could make a=20
>phone call from my computer, but now that I have xp I can=20
>not find, phone tools. I used my outlook express phone=20
>dialer, and it dials the number,but I can not communicate=20
>with my microphone. Can anybody help me. Steve

The OE phone dialler is just that - it dials. it doesn't pass
the connection to PhoneTools. You have to use PhoneTools.

So did you install XP over 98? If so, PhoneTools should be there
and working. (well, mostly). Look for the exe file and try to
run it. On my system, it is at:
"C:\Program Files\PhoneTools\Phontool.exe"

If you did a clean install of XP, you will have to reinstall
PhoneTools from your original disks/CD.

I did a clean install of XP and reinstalled PhoneTools.

Under XP, everything works except the PhoneTools capture fax
printer, which failed to install. I just scan docs and then use
the "Attach Docs" facility. There is an update available from
BVRP but I haven't bothered with it. (see http://www.bvrp.com/)
--=20
Regards,
Peter Wilkins

Peter Wilkins
April 7th 03, 10:43 AM
On Sun, 6 Apr 2003 05:48:15 -0700, "Steve Chapman"
> wrote :

>In my 98 edition I had phone tools, and could make a=20
>phone call from my computer, but now that I have xp I can=20
>not find, phone tools. I used my outlook express phone=20
>dialer, and it dials the number,but I can not communicate=20
>with my microphone. Can anybody help me. Steve

The OE phone dialler is just that - it dials. it doesn't pass
the connection to PhoneTools. You have to use PhoneTools.

So did you install XP over 98? If so, PhoneTools should be there
and working. (well, mostly). Look for the exe file and try to
run it. On my system, it is at:
"C:\Program Files\PhoneTools\Phontool.exe"

If you did a clean install of XP, you will have to reinstall
PhoneTools from your original disks/CD.

I did a clean install of XP and reinstalled PhoneTools.

Under XP, everything works except the PhoneTools capture fax
printer, which failed to install. I just scan docs and then use
the "Attach Docs" facility. There is an update available from
BVRP but I haven't bothered with it. (see http://www.bvrp.com/)
--=20
Regards,
Peter Wilkins

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