Where did my contact list go?

[jeesh999]

I recently updating my Passport profile so that I use a
different email address to sign in. Now when I sign in to
Messenger it says my contact list is empty. It's as if
Passport is treating this like a new account. This is
precisely what I did not want to happen. If I'd thought
this was a remotely likely outcome I wouldn't have
bothered. Rebuilding my contacts will be almost
impossible. Unbelievably frustrating. I can't understand
why MS wouldn't warn you that you were about to lose your
contact list.

[JW]

Log into your old account and same your contact list then load into your new
account and import the list.
"jeesh999" > wrote in message
...
> I recently updating my Passport profile so that I use a
> different email address to sign in. Now when I sign in to
> Messenger it says my contact list is empty. It's as if
> Passport is treating this like a new account. This is
> precisely what I did not want to happen. If I'd thought
> this was a remotely likely outcome I wouldn't have
> bothered. Rebuilding my contacts will be almost
> impossible. Unbelievably frustrating. I can't understand
> why MS wouldn't warn you that you were about to lose your
> contact list.

[Jonathan Kay [MVP]]

Greetings,

When you change your Passport e-mail address, yes you do loose your list. However, you might
be able to retrieve it.

To do so, Go to:
http://memberservices.passport.com/memberservice.srf, select 'Edit my .NET Passport profile',
then under your e-mail address click 'I want to change this', and enter your old e-mail
address.

After this, log back into Messenger using your old address -- all your contacts may still be
there. If not, then just change your e-mail address back to your new one (your contacts are
gone). Otherwise if they are there, you need to save your contact list -- click the File
menu (if you're using MSN Messenger 6, click the Contacts menu) and then select Save Contact
List. The default filename should be fine, and just save it on your Desktop. Then go over to
the Desktop (or wherever you saved it), and check to make sure the file was created.

Then sign out of Messenger, go back to:
http://memberservices.passport.com/memberservice.srf, select 'Edit my .NET Passport profile'
again, then under your e-mail address click 'I want to change this' and enter your new e-mail
address.

Then, sign-in to your new Passport in Messenger, click the File menu (Contacts menu if using
MSN Messenger 6), then select Import Contacts from a Saved File, then locate the file you
just saved on your desktop and select it. Your contacts will be readded, and they'll all
need to reauthorize you to their contact lists.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"jeesh999" > wrote in message
...
> I recently updating my Passport profile so that I use a
> different email address to sign in. Now when I sign in to
> Messenger it says my contact list is empty. It's as if
> Passport is treating this like a new account. This is
> precisely what I did not want to happen. If I'd thought
> this was a remotely likely outcome I wouldn't have
> bothered. Rebuilding my contacts will be almost
> impossible. Unbelievably frustrating. I can't understand
> why MS wouldn't warn you that you were about to lose your
> contact list.

[jeesh999]

Thanks for the prompt response. When I try that Messenger
tells me I can't sign in because my [old] sign-in name
does not exist. Which makes sense, since I changed it in
my Passport profile.

>-----Original Message-----
>Log into your old account and same your contact list
then load into your new
>account and import the list.
>"jeesh999" > wrote in message
...
>> I recently updating my Passport profile so that I use a
>> different email address to sign in. Now when I sign in
to
>> Messenger it says my contact list is empty. It's as if
>> Passport is treating this like a new account. This is
>> precisely what I did not want to happen. If I'd thought
>> this was a remotely likely outcome I wouldn't have
>> bothered. Rebuilding my contacts will be almost
>> impossible. Unbelievably frustrating. I can't
understand
>> why MS wouldn't warn you that you were about to lose
your
>> contact list.
>
>
>.
>

[jeesh999]

OK, that seemed to work. Many thanks. I guess the moral
is to save your contact list.

>-----Original Message-----
>Greetings,
>
>When you change your Passport e-mail address, yes you do
loose your list. However, you might
>be able to retrieve it.
>
>To do so, Go to:
>http://memberservices.passport.com/memberservice.srf,
select 'Edit my .NET Passport profile',
>then under your e-mail address click 'I want to change
this', and enter your old e-mail
>address.
>
>After this, log back into Messenger using your old
address -- all your contacts may still be
>there. If not, then just change your e-mail address
back to your new one (your contacts are
>gone). Otherwise if they are there, you need to save
your contact list -- click the File
>menu (if you're using MSN Messenger 6, click the
Contacts menu) and then select Save Contact
>List. The default filename should be fine, and just
save it on your Desktop. Then go over to
>the Desktop (or wherever you saved it), and check to
make sure the file was created.
>
>Then sign out of Messenger, go back to:
>http://memberservices.passport.com/memberservice.srf,
select 'Edit my .NET Passport profile'
>again, then under your e-mail address click 'I want to
change this' and enter your new e-mail
>address.
>
>Then, sign-in to your new Passport in Messenger, click
the File menu (Contacts menu if using
>MSN Messenger 6), then select Import Contacts from a
Saved File, then locate the file you
>just saved on your desktop and select it. Your contacts
will be readded, and they'll all
>need to reauthorize you to their contact lists.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"jeesh999" > wrote in message
...
>> I recently updating my Passport profile so that I use a
>> different email address to sign in. Now when I sign in
to
>> Messenger it says my contact list is empty. It's as if
>> Passport is treating this like a new account. This is
>> precisely what I did not want to happen. If I'd thought
>> this was a remotely likely outcome I wouldn't have
>> bothered. Rebuilding my contacts will be almost
>> impossible. Unbelievably frustrating. I can't
understand
>> why MS wouldn't warn you that you were about to lose
your
>> contact list.
>
>
>.
>

[Jonathan Kay [MVP]]

Hi,

Glad to hear it =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"jeesh999" > wrote in message
...
> OK, that seemed to work. Many thanks. I guess the moral
> is to save your contact list.
>
> >-----Original Message-----
> >Greetings,
> >
> >When you change your Passport e-mail address, yes you do
> loose your list. However, you might
> >be able to retrieve it.
> >
> >To do so, Go to:
> >http://memberservices.passport.com/memberservice.srf,
> select 'Edit my .NET Passport profile',
> >then under your e-mail address click 'I want to change
> this', and enter your old e-mail
> >address.
> >
> >After this, log back into Messenger using your old
> address -- all your contacts may still be
> >there. If not, then just change your e-mail address
> back to your new one (your contacts are
> >gone). Otherwise if they are there, you need to save
> your contact list -- click the File
> >menu (if you're using MSN Messenger 6, click the
> Contacts menu) and then select Save Contact
> >List. The default filename should be fine, and just
> save it on your Desktop. Then go over to
> >the Desktop (or wherever you saved it), and check to
> make sure the file was created.
> >
> >Then sign out of Messenger, go back to:
> >http://memberservices.passport.com/memberservice.srf,
> select 'Edit my .NET Passport profile'
> >again, then under your e-mail address click 'I want to
> change this' and enter your new e-mail
> >address.
> >
> >Then, sign-in to your new Passport in Messenger, click
> the File menu (Contacts menu if using
> >MSN Messenger 6), then select Import Contacts from a
> Saved File, then locate the file you
> >just saved on your desktop and select it. Your contacts
> will be readded, and they'll all
> >need to reauthorize you to their contact lists.
> >____________________________________________
> >Jonathan Kay
> >Microsoft MVP - Windows Messenger/MSN Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"jeesh999" > wrote in message
> ...
> >> I recently updating my Passport profile so that I use a
> >> different email address to sign in. Now when I sign in
> to
> >> Messenger it says my contact list is empty. It's as if
> >> Passport is treating this like a new account. This is
> >> precisely what I did not want to happen. If I'd thought
> >> this was a remotely likely outcome I wouldn't have
> >> bothered. Rebuilding my contacts will be almost
> >> impossible. Unbelievably frustrating. I can't
> understand
> >> why MS wouldn't warn you that you were about to lose
> your
> >> contact list.
> >
> >
> >.
> >