Windows Messenger Pop Up Window Getting On My *^@#

[Steve Bull]

Hi

Everytime I go on to the internet I get a "Windows
Messenger" pop up window come up that says "A new version
is available. You must install the newer version in
order to continue. Would you like to do this now?"

Well, I don't want to...............ever!

So, how do I stop getting this *^%=#@ pop up!

Thanks for your help!

[Jonathan Kay [MVP]]

Greetings Steve,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Steve Bull" > wrote in message
...
> Hi
>
> Everytime I go on to the internet I get a "Windows
> Messenger" pop up window come up that says "A new version
> is available. You must install the newer version in
> order to continue. Would you like to do this now?"
>
> Well, I don't want to...............ever!
>
> So, how do I stop getting this *^%=#@ pop up!
>
> Thanks for your help!
>

[Steve Bull]

THANKS!

>-----Original Message-----
>Greetings Steve,
>
>Firstly, remove your saved Passport login in Windows XP,
so it can't automatically sign you
>in to the service (you can readd this back in the future
if you like), click the Start
>Button, then click the Control Panel. Then, click User
Accounts in the Control Panel. Select
>your account name, and then on the left side of the
screen, under Related Tasks, click
>'Manage my Network Passwords'. In the window that
opens, click the Passport.Net\* (Passport)
>entry and click 'Remove'.
>
>Then, do you have Norton Antivirus 2003 installed?
Norton added a new "instant messaging
>scanning" feature to Norton Antivirus 2003, which can
conflict with Messenger and cause some
>of this behavior. To stop it, open Norton Antivirus
(Right-click on the Norton Antivirus icon
>in the System Tray/Notification Area (by the clock),
choose 'Open Norton Antivirus'), click
>Options, then Instant Messenger then uncheck MSN Instant
Messenger and click OK.
>
>If the window is still open with the upgrade question,
say No, it should now stop trying.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Steve Bull" > wrote
in message
...
>> Hi
>>
>> Everytime I go on to the internet I get a "Windows
>> Messenger" pop up window come up that says "A new
version
>> is available. You must install the newer version in
>> order to continue. Would you like to do this now?"
>>
>> Well, I don't want to...............ever!
>>
>> So, how do I stop getting this *^%=#@ pop up!
>>
>> Thanks for your help!
>>
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Steve,

You're very welcome =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Steve Bull" > wrote in message
...
> THANKS!
>
> >-----Original Message-----
> >Greetings Steve,
> >
> >Firstly, remove your saved Passport login in Windows XP,
> so it can't automatically sign you
> >in to the service (you can readd this back in the future
> if you like), click the Start
> >Button, then click the Control Panel. Then, click User
> Accounts in the Control Panel. Select
> >your account name, and then on the left side of the
> screen, under Related Tasks, click
> >'Manage my Network Passwords'. In the window that
> opens, click the Passport.Net\* (Passport)
> >entry and click 'Remove'.
> >
> >Then, do you have Norton Antivirus 2003 installed?
> Norton added a new "instant messaging
> >scanning" feature to Norton Antivirus 2003, which can
> conflict with Messenger and cause some
> >of this behavior. To stop it, open Norton Antivirus
> (Right-click on the Norton Antivirus icon
> >in the System Tray/Notification Area (by the clock),
> choose 'Open Norton Antivirus'), click
> >Options, then Instant Messenger then uncheck MSN Instant
> Messenger and click OK.
> >
> >If the window is still open with the upgrade question,
> say No, it should now stop trying.
> >____________________________________________
> >Jonathan Kay
> >Microsoft MVP - Windows Messenger/MSN Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Steve Bull" > wrote
> in message
> ...
> >> Hi
> >>
> >> Everytime I go on to the internet I get a "Windows
> >> Messenger" pop up window come up that says "A new
> version
> >> is available. You must install the newer version in
> >> order to continue. Would you like to do this now?"
> >>
> >> Well, I don't want to...............ever!
> >>
> >> So, how do I stop getting this *^%=#@ pop up!
> >>
> >> Thanks for your help!
> >>
> >
> >
> >.
> >