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View Full Version : Dear Jonathan Kay - MSN Messenger Voice Does Not Work!


Peter Boulton
December 11th 03, 05:49 PM
Dear Jonathan,

There are countless messages in this newsgroup, including a couple of my
own, which report problems making MSN Messenger 6.1 voice work. None of the
standard answers appear to work. I have just spent a morning with 2
computers, 2 Passports and 2 MSN Messengers, trying all of the suggestions,
to no avail.

My setup is:

-Win XP Pro w SP1 / UPNP installed
-Solwise SAR715 ADSL Router with latest firmaware, running NAT, no firewall
-Router triggers set on router as per manufacturer's recommendation for
making Net Meeting work
-No firewall / XP firewall disabled
-Video / audio tests all done
-MSN Messenger latest version (6.1.0202)
-Video works fine (and registers entries in my 'Internet Connections' ->
'Settings' -> 'Properties' list of UPNP ports, but no audio). The
invitation
is issued and accepted, the 'Connecting to...' message appears at the bottom
of the issuer's Messenger window, but after 30-60 secs it says "The network
or computer you are trying to reach is experiencing a problem. Please try
again later."

In fact, video actually works without XP UPNP installed, contrary to some
postings I have seen.

Yahoo Messenger works just fine with this config. However, I prefer MSN
Messenger and the MSN Messenger video seems much better quality

So please, please, please Jonathan, help me and the rest of the world enjoy
your potentially wonderful software! Clearly there is something wrong with
the software or documentation if it so darned hit and miss getting it
working.

Thank you, in advance, for your help.

Pete

Peter Boulton
December 11th 03, 05:49 PM
Whoops! Inadvertently sent the same message twice. Apologies. (See how
strongly I feel about this!)

Pete

"Peter Boulton" > wrote in message
...
> Dear Jonathan,
>
> There are countless messages in this newsgroup, including a couple of my
> own, which report problems making MSN Messenger 6.1 voice work. None of
the
> standard answers appear to work. I have just spent a morning with 2
> computers, 2 Passports and 2 MSN Messengers, trying all of the
suggestions,
> to no avail.
>
> My setup is:
>
> -Win XP Pro w SP1 / UPNP installed
> -Solwise SAR715 ADSL Router with latest firmaware, running NAT, no
firewall
> -Router triggers set on router as per manufacturer's recommendation for
> making Net Meeting work
> -No firewall / XP firewall disabled
> -Video / audio tests all done
> -MSN Messenger latest version (6.1.0202)
> -Video works fine (and registers entries in my 'Internet Connections' ->
> 'Settings' -> 'Properties' list of UPNP ports, but no audio). The
> invitation
> is issued and accepted, the 'Connecting to...' message appears at the
bottom
> of the issuer's Messenger window, but after 30-60 secs it says "The
network
> or computer you are trying to reach is experiencing a problem. Please try
> again later."
>
> In fact, video actually works without XP UPNP installed, contrary to some
> postings I have seen.
>
> Yahoo Messenger works just fine with this config. However, I prefer MSN
> Messenger and the MSN Messenger video seems much better quality
>
> So please, please, please Jonathan, help me and the rest of the world
enjoy
> your potentially wonderful software! Clearly there is something wrong
with
> the software or documentation if it so darned hit and miss getting it
> working.
>
> Thank you, in advance, for your help.
>
> Pete
>
>
>
>
>
>
>

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