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TC
January 12th 05, 09:43 PM
HELP! Have you ever seen this before?

My computer worked well until a few days ago. Now I only get a blank screen.

After I boot the system and login, the screen goes blank. There is no
desktop, no icons or taskbar. I can't right-click, but I can use Ctrl+Alt+Del
to get to the Task Manager.

This is the deal:
- No icons or taskbar after logging in to Windows.
- Desktop is blank and right-click does not work.
- Ctl-Alt-Delete to initiate Task Manager
- Can't start Explorer.exe (it isn't and will not run)
- System Restore doesn't work

I've used f8 to try and troubleshoot and nothing there works. The Safe Mode
only displays black screen with the words "Safe Mode" in every 4 corners of
screen. That screen is blank also.

I haven't installed any new software and I do have Virus software running.
My computer was working fine until this happened.

Any ideas on what to do next...I don't want to reformat unless there is no
other option...I'd lose a lot of information!

Thanks in advance,
TC

Kelly
January 13th 05, 08:41 AM
Hi,

This generally has to do with display drivers. If you recently ran MS
updates or similar, try a rollback via the Device Manager. If not/ or
either:

Restore Taskbar and Desktop to Default Functionality (Line 164)
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


"TC" > wrote in message
...
> HELP! Have you ever seen this before?
>
> My computer worked well until a few days ago. Now I only get a blank
> screen.
>
> After I boot the system and login, the screen goes blank. There is no
> desktop, no icons or taskbar. I can't right-click, but I can use
> Ctrl+Alt+Del
> to get to the Task Manager.
>
> This is the deal:
> - No icons or taskbar after logging in to Windows.
> - Desktop is blank and right-click does not work.
> - Ctl-Alt-Delete to initiate Task Manager
> - Can't start Explorer.exe (it isn't and will not run)
> - System Restore doesn't work
>
> I've used f8 to try and troubleshoot and nothing there works. The Safe
> Mode
> only displays black screen with the words "Safe Mode" in every 4 corners
> of
> screen. That screen is blank also.
>
> I haven't installed any new software and I do have Virus software running.
> My computer was working fine until this happened.
>
> Any ideas on what to do next...I don't want to reformat unless there is no
> other option...I'd lose a lot of information!
>
> Thanks in advance,
> TC
>
>

Steevo
January 13th 05, 09:16 AM
Kelly Wrote:
> Hi,
>
> This generally has to do with display drivers. If you recently ran MS
> updates or similar, try a rollback via the Device Manager. If not/ or
> either:
>
> Restore Taskbar and Desktop to Default Functionality (Line 164)
> http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> --
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
> "TC" > wrote in message
> ...
> > HELP! Have you ever seen this before?
> >
> > My computer worked well until a few days ago. Now I only get a blank
> > screen.
> >
> > After I boot the system and login, the screen goes blank. There is
> no
> > desktop, no icons or taskbar. I can't right-click, but I can use
> > Ctrl+Alt+Del
> > to get to the Task Manager.
> >
> > This is the deal:
> > - No icons or taskbar after logging in to Windows.
> > - Desktop is blank and right-click does not work.
> > - Ctl-Alt-Delete to initiate Task Manager
> > - Can't start Explorer.exe (it isn't and will not run)
> > - System Restore doesn't work
> >
> > I've used f8 to try and troubleshoot and nothing there works. The
> Safe
> > Mode
> > only displays black screen with the words "Safe Mode" in every 4
> corners
> > of
> > screen. That screen is blank also.
> >
> > I haven't installed any new software and I do have Virus software
> running.
> > My computer was working fine until this happened.
> >
> > Any ideas on what to do next...I don't want to reformat unless there
> is no
> > other option...I'd lose a lot of information!
> >
> > Thanks in advance,
> > TC
> >
> >



How is supposed to roll back a driver when he cannot even get explorer
to run?

@ TC


Insert your Windows XP disk and boot to it, do a repair install and
your files will be fine. You WILL however have to perform all the
critical updates to XP again as it will wipe them out.


--
Steevo
------------------------------------------------------------------------
Steevo's Profile: http://forum.osnn.net/member.php?userid=4111
View this thread: http://forum.osnn.net/showthread.php?t=49890

Kelly
January 13th 05, 09:33 AM
Like so: Ctrl/Alt/Delete - File/New Task Run - devmgmt.msc

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


"Steevo" > wrote in message
...
>
> Kelly Wrote:
>> Hi,
>>
>> This generally has to do with display drivers. If you recently ran MS
>> updates or similar, try a rollback via the Device Manager. If not/ or
>> either:
>>
>> Restore Taskbar and Desktop to Default Functionality (Line 164)
>> http://www.kellys-korner-xp.com/xp_tweaks.htm
>>
>> --
>> All the Best,
>> Kelly (MS-MVP)
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>>
>> "TC" > wrote in message
>> ...
>> > HELP! Have you ever seen this before?
>> >
>> > My computer worked well until a few days ago. Now I only get a blank
>> > screen.
>> >
>> > After I boot the system and login, the screen goes blank. There is
>> no
>> > desktop, no icons or taskbar. I can't right-click, but I can use
>> > Ctrl+Alt+Del
>> > to get to the Task Manager.
>> >
>> > This is the deal:
>> > - No icons or taskbar after logging in to Windows.
>> > - Desktop is blank and right-click does not work.
>> > - Ctl-Alt-Delete to initiate Task Manager
>> > - Can't start Explorer.exe (it isn't and will not run)
>> > - System Restore doesn't work
>> >
>> > I've used f8 to try and troubleshoot and nothing there works. The
>> Safe
>> > Mode
>> > only displays black screen with the words "Safe Mode" in every 4
>> corners
>> > of
>> > screen. That screen is blank also.
>> >
>> > I haven't installed any new software and I do have Virus software
>> running.
>> > My computer was working fine until this happened.
>> >
>> > Any ideas on what to do next...I don't want to reformat unless there
>> is no
>> > other option...I'd lose a lot of information!
>> >
>> > Thanks in advance,
>> > TC
>> >
>> >
>
>
>
> How is supposed to roll back a driver when he cannot even get explorer
> to run?
>
> @ TC
>
>
> Insert your Windows XP disk and boot to it, do a repair install and
> your files will be fine. You WILL however have to perform all the
> critical updates to XP again as it will wipe them out.
>
>
> --
> Steevo
> ------------------------------------------------------------------------
> Steevo's Profile: http://forum.osnn.net/member.php?userid=4111
> View this thread: http://forum.osnn.net/showthread.php?t=49890
>

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