Re: OTHER APPLICATIONS RUNNING?

[Jonathan Kay [MVP]]

Greetings Janet,

Assuming none of these applications are running when you try to close Windows Messenger, do
you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause Windows
Messenger to automatically start. To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger
(may also be listed as Windows Messenger) and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"JANET" > wrote in message
...
> I GET A MESSAGE THAT SAYS:
> THERE ARE OTHER APPICATIONS CURRENTLY USING FEATURES BY
> WINDOWS MESSANGER. YOU MUST CLOSE THESE APPLICATIONS
> BEFORE YOU CAN EXIT WINDOWS MESSANGER. MAYBE OUTLOOK,
> OUTLOOK EXPRESS, MSN EXPLORER, INTERNET EXPLORER.
>
> Why am I getting this all of a sudden...and how do I
> fix it? Dont make answer to complicated...I am a novice.
> Thanks!! Janet