messenger fake loads

[Diane - help me Jonathon]

i checked the firewall, norton, and internet explorer
options as suggested in other postings... any other tips?


>-----Original Message-----
>When i sign into messenger (version 6.1) it starts but
>then immediately minimizes to the msn icon in my system
>tray. then when i run my mouse on it to open it again
the
>icon disappears and i go offline. people are unable to
>message me and i cant use windows messenger either. any
>suggestions?
>
>.
>