Rich Barry
April 4th 03, 08:53 AM
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20469803.html
"Lisa" > wrote in message
...
> I hope someone knows that answer to this questions. I
> installed Windows XP about a year ago, and then
> reinstalled it 2 months ago, and had no problems. This
> week my computer suddenly decided to freeze on me, and
> when I restarted I got the message: "Windows could not
> start because the following file is missing or corrupt:
> <windows root>\system32\hal.dll
> Please re-install a copy of the above file."
>
> I spent one night on the phone with the computer company,
> and the were no help at all. Because I didn't have
> anything important in the computer, I've tried several
> times to reinstall the Windows XP upgrade. I don't know
> that much about computers, so I have no idea how to use
> the Windows repair. I found a supposed solution to the
> problem on the Windows support site, at
> http://support.microsoft.com/default.aspx?
> kbid=320252...this explanation completely sucks, by the
> way. I tried doing what it says with the original Windows
> ME I had on there originally. I don't even have a setup
> floppy disk, they have instructions on how to make one,
> but buy the time you're at that website looking at the
> problem, it's a little to late to be making a disk, morons.
>
> Sorry, I digress. Anyway, I downloaded what was supposed
> to be a Windows ME startup disk, and at the prompt typed
> sys c: and then hit ENTER like it said, and all I got was
> a message that said "bad command or file name"
>
> My problem wasn't even like that anyway, because it didn't
> happen during install or reinstall, but months later.
> Does anyone know what to do??!!
>
> The microsoft support completely sucks. I can take the
> phone numbers home and call, but it's long distance. I
> can't ask for help online, because, since I don't carry my
> Windows XP disk around with me all the time, I don't just
> have the product code on me at work, and since I can't get
> into the completely unstable, pain in the butt operating
> system at home, I can't make a request through there.
>
> Does anyone have a solution, and if so, assume that I have
> no idea what I'm talking about, so I need step-by-step
> instructions. Thank you for your time :-)
"Lisa" > wrote in message
...
> I hope someone knows that answer to this questions. I
> installed Windows XP about a year ago, and then
> reinstalled it 2 months ago, and had no problems. This
> week my computer suddenly decided to freeze on me, and
> when I restarted I got the message: "Windows could not
> start because the following file is missing or corrupt:
> <windows root>\system32\hal.dll
> Please re-install a copy of the above file."
>
> I spent one night on the phone with the computer company,
> and the were no help at all. Because I didn't have
> anything important in the computer, I've tried several
> times to reinstall the Windows XP upgrade. I don't know
> that much about computers, so I have no idea how to use
> the Windows repair. I found a supposed solution to the
> problem on the Windows support site, at
> http://support.microsoft.com/default.aspx?
> kbid=320252...this explanation completely sucks, by the
> way. I tried doing what it says with the original Windows
> ME I had on there originally. I don't even have a setup
> floppy disk, they have instructions on how to make one,
> but buy the time you're at that website looking at the
> problem, it's a little to late to be making a disk, morons.
>
> Sorry, I digress. Anyway, I downloaded what was supposed
> to be a Windows ME startup disk, and at the prompt typed
> sys c: and then hit ENTER like it said, and all I got was
> a message that said "bad command or file name"
>
> My problem wasn't even like that anyway, because it didn't
> happen during install or reinstall, but months later.
> Does anyone know what to do??!!
>
> The microsoft support completely sucks. I can take the
> phone numbers home and call, but it's long distance. I
> can't ask for help online, because, since I don't carry my
> Windows XP disk around with me all the time, I don't just
> have the product code on me at work, and since I can't get
> into the completely unstable, pain in the butt operating
> system at home, I can't make a request through there.
>
> Does anyone have a solution, and if so, assume that I have
> no idea what I'm talking about, so I need step-by-step
> instructions. Thank you for your time :-)