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Jupiter Jones
March 28th 03, 05:07 PM
Jeffrey;
You need to contact Microsoft.
Most of the patches are available on the website.
A few, such as this, are only available after contacting Microsoft
directly.

--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.


"Jeffrey" > wrote in message
...
> Do I have to contact microsoft for this update. don't
> they have it posted on there web page somewhere?
>
> >-----Original Message-----
> >Richard;
> >Follow this link:
> >http://support.microsoft.com/default.aspx?scid=kb;EN-
> US;Q815411
> >A link to the appropriate phone number is on the page.
> >
> >--
> >Jupiter Jones
> >An easier way to read newsgroup messages:
> >http://www.microsoft.com/windowsxp/pro/using/newsgroups/se
> tup.asp
> >Please respond to newsgroup only for everyone's benefit.
> >
> >
> >"Richard Sharp" > wrote in message
> ...
> >> Microsoft acknowledges that Windows XP Service Pack 1, a
> >> broad update released last October, can cause
> >> applications on some PCs to slow to a crawl. The problem
> >> stems from changes in Windows XP SP1's memory management
> >> system, and occurs when frequently run programs allocate
> >> and de-allocate large blocks of memory. Such programs
> can
> >> take up to 10 times longer to launch, Microsoft said.
> >>
> >> Although a fix is available, it's not posted on the
> >> general Windows Update site. Instead, users who
> >> experience this problem must contact Microsoft Product
> >> Support Services by phone to acquire the patch.
> >>
> >> How do I find the phone number to obtain the patch to
> fix
> >> this problem? My computer goes into "LaLa Land" often
> >> and I think this may be my problem.
> >>
> >> Thanks.
> >>
> >> Richard
> >>
> >
> >
> >.
> >

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