Windows cannot load the user's profile Message.

[Paul Hulme]

At logon my mums system gives her this message.

Windows cannot load the user's profile but has logged you on with the
default profile for the system.


DETAIL - The system has attempted to load or restore a file into the
registry, but the specified file is not in a registry file format.

The system is XP any help on fixing this problem will be much appreciated.

Paul.

[Rick \Nutcase\ Rogers]

Hi Paul,

The user profile is corrupt. You will need to logon as administrator and
create a new one for that user. Then copy the data into it per the
instructions in this article:

How to Copy User Data to a New User Profile
http://support.microsoft.com/?kbid=811151

To access the default administrator account:

In WinXP Pro, hit ctrl+alt+delete twice at the logon screen and type it in.

In WinXP Home, you must restart and enter Safe mode by hitting F8 at
startup. The administrator logon will be one of the options.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Paul Hulme" > wrote in message
...
> At logon my mums system gives her this message.
>
> Windows cannot load the user's profile but has logged you on with the
> default profile for the system.
>
>
> DETAIL - The system has attempted to load or restore a file into the
> registry, but the specified file is not in a registry file format.
>
> The system is XP any help on fixing this problem will be much appreciated.
>
> Paul.
>
>