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Richard Sharp
March 29th 03, 07:00 AM
Thank you Bob. I will be calling Microsoft tomorrow.

Richard
>-----Original Message-----
>To resolve this problem immediately, contact Microsoft
>Product Support Services to obtain the fix. For a
>complete list of Microsoft Product Support Services
phone
>numbers and information about support costs, visit the
>following Microsoft Web site:
>http://support.microsoft.com/default.aspx?scid=fh;EN-
>US;CNTACTMS
>
>NOTE: In special cases, charges that are ordinarily
>incurred for support calls may be canceled if a
Microsoft
>Support Professional determines that a specific update
>will resolve your problem. The typical support costs
will
>apply to additional support questions and issues that do
>not qualify for the specific update in question.
>
>>-----Original Message-----
>>Microsoft acknowledges that Windows XP Service Pack 1,
a
>>broad update released last October, can cause
>>applications on some PCs to slow to a crawl. The
problem
>>stems from changes in Windows XP SP1's memory
management
>>system, and occurs when frequently run programs
allocate
>>and de-allocate large blocks of memory. Such programs
>can
>>take up to 10 times longer to launch, Microsoft said.
>>
>>Although a fix is available, it's not posted on the
>>general Windows Update site. Instead, users who
>>experience this problem must contact Microsoft Product
>>Support Services by phone to acquire the patch.
>>
>>How do I find the phone number to obtain the patch to
>fix
>>this problem? My computer goes into "LaLa Land" often
>>and I think this may be my problem.
>>
>>Thanks.
>>
>>Richard
>>
>>.
>>
>.
>

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