View Full Version : HP 5550 printer
Ash45
January 30th 05, 07:35 PM
Hi All
I have an HP5550 printer attached to XP Pro with SP2 which has been attached
for months. I have just put in a bigger proccessor and ram but now when I
try to print the system reboots. Tried reinstalling print software but no
luck. Would appreciate any help.
Thanks in advance
Ash
Carey Frisch [MVP]
January 30th 05, 09:22 PM
1. Turn-off the power to your HP Deskjet 5550.
2. Uninstall your current HP Deskjet 5550 software.
3. Visit the following HP web site, download the
"HP Deskjet Full Feature Software/Driver" for Windows XP:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=71896&lang=en&cc=us&os=228
4. Read and follow HP's instructions for properly installing the new software.
Welcome to HP Diagnostics!
This web-based diagnostics tool offers troubleshooting assistance that will help
solve the most common problems with your HP product.
http://h30155.www3.hp.com/ediags/gs/index.aspx?lang=eng&cc=us&lang=en&cc=us
This HP forum is for System, Network, & Help Desk Administrators and other IT Professionals
who have questions about HP printers, their capabilities, and their connectivity:
http://forums1.itrc.hp.com/service/forums/familyhome.do?familyId=218&admit=716493758+1107116155632+28353475
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx
----------------------------------------------------------------------------
"Ash45" wrote:
| Hi All
|
| I have an HP5550 printer attached to XP Pro with SP2 which has been attached
| for months. I have just put in a bigger proccessor and ram but now when I
| try to print the system reboots. Tried reinstalling print software but no
| luck. Would appreciate any help.
|
| Thanks in advance
|
| Ash
vBulletin® v3.6.4, Copyright ©2000-2012, Jelsoft Enterprises Ltd.