How to uninstall a half installed Messenger 5.1

[Stefan van Aalst]

I tried to install Messenger 5.1 on top of 5.0. Everytime it gives a
'network' error and refuses to complete the installation.

Since the installation isn't complete, I can't uninstall 5.1 but I can't
install 5.0 for it asks to uninstall 5.1.

The repair function in 5.1 (only option, uninstall isn't possible) continues
to give a 'network' error while attempting to read from the file
messenger.msi. Removing it from the harddisk and trying to install it
directly from Microsoft's website results in the same problem.

How to fix it ...either that 5.1 works or that I can roll back to 5.0.

Steve

[Jonathan Kay [MVP]]

Greetings Steve,

Try clicking Start, then Run, and running this:
msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E}
then click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Stefan van Aalst" > wrote in message
...
>I tried to install Messenger 5.1 on top of 5.0. Everytime it gives a
> 'network' error and refuses to complete the installation.
>
> Since the installation isn't complete, I can't uninstall 5.1 but I can't
> install 5.0 for it asks to uninstall 5.1.
>
> The repair function in 5.1 (only option, uninstall isn't possible) continues
> to give a 'network' error while attempting to read from the file
> messenger.msi. Removing it from the harddisk and trying to install it
> directly from Microsoft's website results in the same problem.
>
> How to fix it ...either that 5.1 works or that I can roll back to 5.0.
>
> Steve