Unknown
April 12th 03, 07:28 PM
Have you tried MS suggestion? Find C:\windows\system32 and locate the file
'catroot2'. Rename this file to old. Then Try download and install again.
"Pat" > wrote in message
...
> I have tried several times to download and install the
> update but every time I do I can't start my computer. I
> have also installed the "Patch" that was released
> to "resolve" this issue and tried again to install the
> Service Pack 1 and the same thing happened. I can't even
> use the Restore Feature on my computer after the update I
> have had to call HP every time and have them walk me
> through a manual restore.
'catroot2'. Rename this file to old. Then Try download and install again.
"Pat" > wrote in message
...
> I have tried several times to download and install the
> update but every time I do I can't start my computer. I
> have also installed the "Patch" that was released
> to "resolve" this issue and tried again to install the
> Service Pack 1 and the same thing happened. I can't even
> use the Restore Feature on my computer after the update I
> have had to call HP every time and have them walk me
> through a manual restore.