updates

[thy]

Hi,
I am not a computer expert but I think I know what you
are talking about. Hope the following helps:

Check out this microsoft page:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;811263

Alternatively, I have copied and paste the contents of
the page here.

Error Message: The Software You Are Installing Has Not
Passed Windows Logo Testing to Verify It's Compatibility
with Windows XP...
The information in this article applies to:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Tablet PC Edition
Microsoft Windows XP Media Center Edition
Microsoft Internet Explorer 6.0, when used with:
the operating system: Microsoft Windows XP
Microsoft Internet Explorer 6.0 SP1, when used with:
the operating system: Microsoft Windows XP
Microsoft DirectX 9.0 Runtime, when used with:
the operating system: Microsoft Windows XP
Microsoft Windows Update, when used with:
the operating system: Microsoft Windows XP
SYMPTOMS
You may receive the following error message when you
install updates to Windows components (for example,
Microsoft Internet Explorer 6 Service Pack 1, DirectX 9,
or updates from the Windows Update Web site):

The software you are installing has not passed Windows
Logo testing to verify it's compatibility with Windows
XP. (Tell me why this testing is important.)

This software will not be installed. Contact your system
administrator.
CAUSE
This problem may occur for any of the following reasons:


Cryptographic Services is set to disabled.
Log file or database corruption exists in the %Systemroot%
\System32\Catroot2 folder.
Other Windows files are corrupted or missing.
RESOLUTION
To resolve this issue, follow these steps:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following commands, and
press ENTER after each line:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
exit

Try to install the updates to Windows again. If the
problem is resolved, do not continue with the remaining
steps in this section. If the problem is not resolved,
restart your computer, and then continue with the
remaining steps.
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type sfc /purgecache and then
press ENTER.

Note This command may require access to the Windows
installation source files. You should receive the
following message at the command prompt when this command
has completed:

Windows File Protection successfully made the requested
change.
At the command prompt, type sfc /scannow, and then press
ENTER.

Note This command will take several minutes to complete
and may require access to the Windows installation source
files. When the command has completed, type exit to close
the command prompt.
Try to install the updates to Windows again. If the
problem is resolved, do not continue with the remaining
steps in this section.
Perform an in-place upgrade or repair installation of
Windows XP. For additional information about how to
perform an in-place upgrade or repair installation, click
the following article number to view the article in the
Microsoft Knowledge Base:
315341 How to Perform an In-Place Upgrade
(Reinstallation) of Windows XP

Reinstall all updates to Windows.


>-----Original Message-----
>why have notifications for updates that are not
>compatable to windows xp 2000, which is what I have. You
>alert me of a critical update then after I waste 2 hours
>loading it my computer says not to do it. How am I
>suppose to know which ones to use? I figure if I am
being
>alerted to it, the update should be legite. Why have
this
>site in the first place. You (microsoft) should make a
>disc for people to update their systems and make them
>availabe for free and by the way try not to harm their
>computers while you are at it. I am not very computer
>savy and this enable update reminder should be way more
>user friendly. In essence fix it or stop broadcasting
it.
>Respectfully yours, tirelady
>.
>