Printer download.

[jb1017]

I just bought an HP Officejet 7310xi all-in-one and while trying to install
it on my Sony Vaio, PCV-RX-550, I get a prompt telling me the file:
"SERSCAN.SYS" is needed and that I should insert my XP-Home CD-ROM to get the
file. My computer came with XP-Home on it and no CD-ROM. Where can I get this
file?

[Cari \(MS-MVP\)]

Point it at the i386 folder inside C:\Windows
--
Cari (MS-MVP Windows Client - Printing & Imaging)
www.coribright.com

"jb1017" > wrote in message
...
>I just bought an HP Officejet 7310xi all-in-one and while trying to install
> it on my Sony Vaio, PCV-RX-550, I get a prompt telling me the file:
> "SERSCAN.SYS" is needed and that I should insert my XP-Home CD-ROM to get
> the
> file. My computer came with XP-Home on it and no CD-ROM. Where can I get
> this
> file?
>

[jb1017]

I ran a search of all files in both the C and D drives, also manually checked
the i386 folder. There is no Serscan.sys file in there. Is there any place I
can download the file off the internet?

"Cari (MS-MVP)" wrote:

> Point it at the i386 folder inside C:\Windows
> --
> Cari (MS-MVP Windows Client - Printing & Imaging)
> www.coribright.com
>
> "jb1017" > wrote in message
> ...
> >I just bought an HP Officejet 7310xi all-in-one and while trying to install
> > it on my Sony Vaio, PCV-RX-550, I get a prompt telling me the file:
> > "SERSCAN.SYS" is needed and that I should insert my XP-Home CD-ROM to get
> > the
> > file. My computer came with XP-Home on it and no CD-ROM. Where can I get
> > this
> > file?
> >
>
>
>
>

[Thomas Ferguson]

The file is located inside the drivers.cab file in the I386 folder. With
Windows XP Pro, typically it is in C:\WINDOWS\Driver Cache\I386.

Your computer, if purchased new, should have come with some way of
accessing Windows install files. This could be a Windows CD (you ruled
that out in your case), some sort of "restore CD" or files in a
directory on the computer's HD. If the last, the directory might be
"hidden". Hopefully, a check in the computer's user manual, whether a
paper copy or on-line would tell you what provisions Sony made.

Tom
MSMVP
Windows Shell/User


"jb1017" > wrote in message
...
:I ran a search of all files in both the C and D drives, also manually
checked
: the i386 folder. There is no Serscan.sys file in there. Is there any
place I
: can download the file off the internet?
:
: "Cari (MS-MVP)" wrote:
:
: > Point it at the i386 folder inside C:\Windows
: > --
: > Cari (MS-MVP Windows Client - Printing & Imaging)
: > www.coribright.com
: >
: > "jb1017" > wrote in message
: > ...
: > >I just bought an HP Officejet 7310xi all-in-one and while trying to
install
: > > it on my Sony Vaio, PCV-RX-550, I get a prompt telling me the
file:
: > > "SERSCAN.SYS" is needed and that I should insert my XP-Home CD-ROM
to get
: > > the
: > > file. My computer came with XP-Home on it and no CD-ROM. Where can
I get
: > > this
: > > file?
: > >
: >
: >
: >
: >

[nigels]

I am having the same problem. Been working on this for 4 hours now. I
have tried the CD's have copied Driver.cab to my desktop and even to the
/i386 folder but stil haveing issues.

Thomas Ferguson;3885291 Wrote:
> The file is located inside the drivers.cab file in the I386 folder.
> With
> Windows XP Pro, typically it is in C:\WINDOWS\Driver Cache\I386.
>
> Your computer, if purchased new, should have come with some way of
> accessing Windows install files. This could be a Windows CD (you ruled
> that out in your case), some sort of "restore CD" or files in a
> directory on the computer's HD. If the last, the directory might be
> "hidden". Hopefully, a check in the computer's user manual, whether a
> paper copy or on-line would tell you what provisions Sony made.
>
> Tom
> MSMVP
> Windows Shell/User
>
>
> "jb1017" > wrote in message
> ...
> :I ran a search of all files in both the C and D drives, also manually
> checked
> : the i386 folder. There is no Serscan.sys file in there. Is there any
> place I
> : can download the file off the internet?
> :
> : "Cari (MS-MVP)" wrote:
> :
> : > Point it at the i386 folder inside C:\Windows
> : > --
> : > Cari (MS-MVP Windows Client - Printing & Imaging)
> : > www.coribright.com
> : >
> : > "jb1017" > wrote in message
> : > ...
> : > >I just bought an HP Officejet 7310xi all-in-one and while trying
> to
> install
> : > > it on my Sony Vaio, PCV-RX-550, I get a prompt telling me the
> file:
> : > > "SERSCAN.SYS" is needed and that I should insert my XP-Home
> CD-ROM
> to get
> : > > the
> : > > file. My computer came with XP-Home on it and no CD-ROM. Where
> can
> I get
> : > > this
> : > > file?
> : > >
> : >
> : >
> : >
> : >


--
nigels