Losing 840c printer on re-boot.

[Gilgamesh]

Hi All,

I have recently installed a clean copy of XP home (without SP2) on an old 800MHz PC. I've setup one default account as Admin and no other users. I have added an HP 840c printer using the latest drivers from HP on the parallel port (LTP1). Install works fine and after it is complete I can print fine. The problem occurs when I switch the PC off (at night). When I re-boot in the morning the printer has disappeared. I can re-add it again and it works fine for the rest of the day..... until the following morning..... and so it continues. I've tried the basic driver included in XP and also the advanced driver from HP (latest full version for XP).
One other point is that when I use the install wizard and select "Dected new hardware" it fails to find the printer (so I opt for the manual install).

All help and suggestions greatly appreciated.

Thanks in advance........Gilgamesh

[Cari \(MS-MVP\)]

Did you install tbe motherboard chipset drivers?

Have you tried a diferent parallel cable?

What are the LPT port settings in the BIOS?

What are the LPT port settings in Device Manager?
--
Cari (MS-MVP Windows Client - Printing & Imaging)
www.coribright.com

"Gilgamesh" > wrote in message
...
>
> Hi All,
>
> I have recently installed a clean copy of XP home (without SP2) on an
> old 800MHz PC. I've setup one default account as Admin and no other
> users. I have added an HP 840c printer using the latest drivers from HP
> on the parallel port (LTP1). Install works fine and after it is complete
> I can print fine. The problem occurs when I switch the PC off (at
> night). When I re-boot in the morning the printer has disappeared. I
> can re-add it again and it works fine for the rest of the day.....
> until the following morning..... and so it continues. I've tried the
> basic driver included in XP and also the advanced driver from HP
> (latest full version for XP).
> One other point is that when I use the install wizard and select
> "Dected new hardware" it fails to find the printer (so I opt for the
> manual install).
>
> All help and suggestions greatly appreciated.
>
> Thanks in advance........Gilgamesh
>
>
> --
> Gilgamesh
>

[Gilgamesh]

Hi Cari,

As requested.......

Did you install tbe motherboard chipset drivers? Yes....from manufacteurs site.

Have you tried a diferent parallel cable?Yes....A known good one from another printer

What are the LPT port settings in the BIOS? Tried EPP and EPC settings in bios.

What are the LPT port settings in Device Manager? Set for non-interrupt.


Just for the record I may try a converter between Parallel and USB and see if that makes a difference. If not I'll try putting a network card in the PC and try using a HP Jetdirect (mini print server) by adding a new TCP/IP port and IP address .

Thank you for your prompt response.

Regards..............Gilgamesh
--

[Cari \(MS-MVP\)]

Is Enable Legacy Plug and Play checked for the LPT port in Device Manager?
--
Cari (MS-MVP Windows Client - Printing & Imaging)
www.coribright.com

"Gilgamesh" > wrote in message
...
>
> Hi Cari,
>
> As requested.......
>
> -Did you install tbe motherboard chipset drivers?- Yes....from
> manufacteurs site.
>
> -Have you tried a diferent parallel cable?-Yes....A known good one from
> another printer
>
> -What are the LPT port settings in the BIOS?- Tried EPP and EPC
> settings in bios.
>
> -What are the LPT port settings in Device Manager?- Set for
> non-interrupt.
>
>
> Just for the record I may try a converter between Parallel and USB and
> see if that makes a difference. If not I'll try putting a network card
> in the PC and try using a HP Jetdirect (mini print server) by adding a
> new TCP/IP port and IP address .
>
> Thank you for your prompt response.
>
> Regards..............Gilgamesh
> --
>
>
> --
> Gilgamesh
>

[Gilgamesh]

Hi Cari,

Thanks for your help........but I've given up . The reason I wanted to use the parallel port was that I had some other bit's and bob's attached to the available USB ports. I thought I'd try the printer on USB just to see what would happen and lo and behold it all works fine. I'll have to forsake one of my USB gadgets for the sake of my printer.

Many Thanks for your time...............Gilgamesh.

As you ramble through life, whatever your goal, keep your eye on the doughnut and not on the hole. ;)

[Cari \(MS-MVP\)]

What a good excuse to go for a powered USB hub!
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com

"Gilgamesh" > wrote in message
...
>
> Hi Cari,
>
> Thanks for your help........but I've given up . The reason I wanted to
> use the parallel port was that I had some other bit's and bob's
> attached to the available USB ports. I thought I'd try the printer on
> USB just to see what would happen and lo and behold it all works fine.
> I'll have to forsake one of my USB gadgets for the sake of my printer.
>
>
> Many Thanks for your time...............Gilgamesh.
>
> As you ramble through life, whatever your goal, keep your eye on the
> doughnut and not on the hole. ;)
>
>
> --
> Gilgamesh
>