SP2 Problem with Scanner

[Lindburgh]

Since installing SP" my scanner is not seen
Obviously I am running XP and the pro editon
The Sanner is a Umax Astra 1220 S
I am aware that it is old in computer terms but this was a superb scanner
and is built like a tank.
It seems such a shame to ditch it
Can anyone suggest a solution

I have
Unistalled and reinstalled both SP2 and The Scanner Several times in many
combinations
I Have dowloaded the latest drivers
I have contacted Microsoft and Umax ( The latter were quite rude and told me
to buy a newer model)

I think that I have tried almost every conceivable Trick

But I am not to old to learn.

Thanking you in advance for any suggestions.

[Cari \(MS-MVP\)]

Is this a SCSI scanner? If so, is the SCSI card seen correctly in Device
Manager?
--
Cari (MS-MVP Windows Client - Printing & Imaging)
www.coribright.com

"Lindburgh" > wrote in message
...
> Since installing SP" my scanner is not seen
> Obviously I am running XP and the pro editon
> The Sanner is a Umax Astra 1220 S
> I am aware that it is old in computer terms but this was a superb scanner
> and is built like a tank.
> It seems such a shame to ditch it
> Can anyone suggest a solution
>
> I have
> Unistalled and reinstalled both SP2 and The Scanner Several times in many
> combinations
> I Have dowloaded the latest drivers
> I have contacted Microsoft and Umax ( The latter were quite rude and told
> me
> to buy a newer model)
>
> I think that I have tried almost every conceivable Trick
>
> But I am not to old to learn.
>
> Thanking you in advance for any suggestions.
>

[Lindburgh]

My apologies
I should have said it was a SCSI card, and that I had re-seated it and even
placed it in a different slot
Still to no avail

On the Device menu it does not show
And truthfully I do not know how to check to see if the card is seen


"Cari (MS-MVP)" wrote:

> Is this a SCSI scanner? If so, is the SCSI card seen correctly in Device
> Manager?
> --
> Cari (MS-MVP Windows Client - Printing & Imaging)
> www.coribright.com
>
> "Lindburgh" > wrote in message
> ...
> > Since installing SP" my scanner is not seen
> > Obviously I am running XP and the pro editon
> > The Sanner is a Umax Astra 1220 S
> > I am aware that it is old in computer terms but this was a superb scanner
> > and is built like a tank.
> > It seems such a shame to ditch it
> > Can anyone suggest a solution
> >
> > I have
> > Unistalled and reinstalled both SP2 and The Scanner Several times in many
> > combinations
> > I Have dowloaded the latest drivers
> > I have contacted Microsoft and Umax ( The latter were quite rude and told
> > me
> > to buy a newer model)
> >
> > I think that I have tried almost every conceivable Trick
> >
> > But I am not to old to learn.
> >
> > Thanking you in advance for any suggestions.
> >
>
>
>
>

[Lindburgh]

Sorry to be a nuisance but can anyone help

"Lindburgh" wrote:

> Since installing SP" my scanner is not seen
> Obviously I am running XP and the pro editon
> The Sanner is a Umax Astra 1220 S
> I am aware that it is old in computer terms but this was a superb scanner
> and is built like a tank.
> It seems such a shame to ditch it
> Can anyone suggest a solution
>
> I have
> Unistalled and reinstalled both SP2 and The Scanner Several times in many
> combinations
> I Have dowloaded the latest drivers
> I have contacted Microsoft and Umax ( The latter were quite rude and told me
> to buy a newer model)
>
> I think that I have tried almost every conceivable Trick
>
> But I am not to old to learn.
>
> Thanking you in advance for any suggestions.

[Lindburgh]

Really no one with any ideas at all ?

"Lindburgh" wrote:

> Sorry to be a nuisance but can anyone help
>
> "Lindburgh" wrote:
>
> > Since installing SP" my scanner is not seen
> > Obviously I am running XP and the pro editon
> > The Sanner is a Umax Astra 1220 S
> > I am aware that it is old in computer terms but this was a superb scanner
> > and is built like a tank.
> > It seems such a shame to ditch it
> > Can anyone suggest a solution
> >
> > I have
> > Unistalled and reinstalled both SP2 and The Scanner Several times in many
> > combinations
> > I Have dowloaded the latest drivers
> > I have contacted Microsoft and Umax ( The latter were quite rude and told me
> > to buy a newer model)
> >
> > I think that I have tried almost every conceivable Trick
> >
> > But I am not to old to learn.
> >
> > Thanking you in advance for any suggestions.

[Lindburgh]

Please be kind and think of something

"Lindburgh" wrote:

> Sorry to be a nuisance but can anyone help
>
> "Lindburgh" wrote:
>
> > Since installing SP" my scanner is not seen
> > Obviously I am running XP and the pro editon
> > The Sanner is a Umax Astra 1220 S
> > I am aware that it is old in computer terms but this was a superb scanner
> > and is built like a tank.
> > It seems such a shame to ditch it
> > Can anyone suggest a solution
> >
> > I have
> > Unistalled and reinstalled both SP2 and The Scanner Several times in many
> > combinations
> > I Have dowloaded the latest drivers
> > I have contacted Microsoft and Umax ( The latter were quite rude and told me
> > to buy a newer model)
> >
> > I think that I have tried almost every conceivable Trick
> >
> > But I am not to old to learn.
> >
> > Thanking you in advance for any suggestions.

[Ricky]

This is no help but I have a 2000P I couldn't get to work right with XP and
had to get another one. I ended up getting a Lexmark all in one and really
like it.

"Lindburgh" > wrote in message
...
> Please be kind and think of something
>
> "Lindburgh" wrote:
>
>> Sorry to be a nuisance but can anyone help
>>
>> "Lindburgh" wrote:
>>
>> > Since installing SP" my scanner is not seen
>> > Obviously I am running XP and the pro editon
>> > The Sanner is a Umax Astra 1220 S
>> > I am aware that it is old in computer terms but this was a superb
>> > scanner
>> > and is built like a tank.
>> > It seems such a shame to ditch it
>> > Can anyone suggest a solution
>> >
>> > I have
>> > Unistalled and reinstalled both SP2 and The Scanner Several times in
>> > many
>> > combinations
>> > I Have dowloaded the latest drivers
>> > I have contacted Microsoft and Umax ( The latter were quite rude and
>> > told me
>> > to buy a newer model)
>> >
>> > I think that I have tried almost every conceivable Trick
>> >
>> > But I am not to old to learn.
>> >
>> > Thanking you in advance for any suggestions.

[Peter Foldes]

You will probably need a newer driver from UMAX. Call their Technical
support.

Peter


"Lindburgh" > wrote in message
...
> Please be kind and think of something
>
> "Lindburgh" wrote:
>
>> Sorry to be a nuisance but can anyone help
>>
>> "Lindburgh" wrote:
>>
>> > Since installing SP" my scanner is not seen
>> > Obviously I am running XP and the pro editon
>> > The Sanner is a Umax Astra 1220 S
>> > I am aware that it is old in computer terms but this was a superb
>> > scanner
>> > and is built like a tank.
>> > It seems such a shame to ditch it
>> > Can anyone suggest a solution
>> >
>> > I have
>> > Unistalled and reinstalled both SP2 and The Scanner Several times in
>> > many
>> > combinations
>> > I Have dowloaded the latest drivers
>> > I have contacted Microsoft and Umax ( The latter were quite rude and
>> > told me
>> > to buy a newer model)
>> >
>> > I think that I have tried almost every conceivable Trick
>> >
>> > But I am not to old to learn.
>> >
>> > Thanking you in advance for any suggestions.

[Lindburgh]

Thank you peter I spoke with India
Sadly my English is not thiers
Thier response was throw it away and buy a new Umax

What do you think of a company who's attitude is like that
Not much is mine

"Peter Foldes" wrote:

> You will probably need a newer driver from UMAX. Call their Technical
> support.
>
> Peter
>
>
> "Lindburgh" > wrote in message
> ...
> > Please be kind and think of something
> >
> > "Lindburgh" wrote:
> >
> >> Sorry to be a nuisance but can anyone help
> >>
> >> "Lindburgh" wrote:
> >>
> >> > Since installing SP" my scanner is not seen
> >> > Obviously I am running XP and the pro editon
> >> > The Sanner is a Umax Astra 1220 S
> >> > I am aware that it is old in computer terms but this was a superb
> >> > scanner
> >> > and is built like a tank.
> >> > It seems such a shame to ditch it
> >> > Can anyone suggest a solution
> >> >
> >> > I have
> >> > Unistalled and reinstalled both SP2 and The Scanner Several times in
> >> > many
> >> > combinations
> >> > I Have dowloaded the latest drivers
> >> > I have contacted Microsoft and Umax ( The latter were quite rude and
> >> > told me
> >> > to buy a newer model)
> >> >
> >> > I think that I have tried almost every conceivable Trick
> >> >
> >> > But I am not to old to learn.
> >> >
> >> > Thanking you in advance for any suggestions.
>
>
>

[Lindburgh]

Anyone else come across such a draconian attitude ?

"Lindburgh" wrote:

> Thank you peter I spoke with India
> Sadly my English is not thiers
> Thier response was throw it away and buy a new Umax
>
> What do you think of a company who's attitude is like that
> Not much is mine
>
> "Peter Foldes" wrote:
>
> > You will probably need a newer driver from UMAX. Call their Technical
> > support.
> >
> > Peter
> >
> >
> > "Lindburgh" > wrote in message
> > ...
> > > Please be kind and think of something
> > >
> > > "Lindburgh" wrote:
> > >
> > >> Sorry to be a nuisance but can anyone help
> > >>
> > >> "Lindburgh" wrote:
> > >>
> > >> > Since installing SP" my scanner is not seen
> > >> > Obviously I am running XP and the pro editon
> > >> > The Sanner is a Umax Astra 1220 S
> > >> > I am aware that it is old in computer terms but this was a superb
> > >> > scanner
> > >> > and is built like a tank.
> > >> > It seems such a shame to ditch it
> > >> > Can anyone suggest a solution
> > >> >
> > >> > I have
> > >> > Unistalled and reinstalled both SP2 and The Scanner Several times in
> > >> > many
> > >> > combinations
> > >> > I Have dowloaded the latest drivers
> > >> > I have contacted Microsoft and Umax ( The latter were quite rude and
> > >> > told me
> > >> > to buy a newer model)
> > >> >
> > >> > I think that I have tried almost every conceivable Trick
> > >> >
> > >> > But I am not to old to learn.
> > >> >
> > >> > Thanking you in advance for any suggestions.
> >
> >
> >

[Jack]

Since installing SP" my scanner is not seen
>> > >> > Obviously I am running XP and the pro editon
>> > >> > The Sanner is a Umax Astra 1220 S
>> > >> > I am aware that it is old in computer terms but this was a superb
>> > >> > scanner
>> > >> > and is built like a tank.
>> > >> > It seems such a shame to ditch it
>> > >> > Can anyone suggest a solution
>> > >> >
>> > >> > I have
>> > >> > Unistalled and reinstalled both SP2 and The Scanner Several times in
>> > >> > many
>> > >> > combinations
>> > >> > I Have dowloaded the latest drivers
>> > >> > I have contacted Microsoft and Umax ( The latter were quite rude and
>> > >> > told me
>> > >> > to buy a newer model)
>> > >> >
>> > >> > I think that I have tried almost every conceivable Trick
>> > >> >
>> > >> > But I am not to old to learn.
>> > >> >
>> > >> > Thanking you in advance for any suggestions.
>> >
>> >
>> >
I am working on a simular problem. My desktop will not recognize the
HP SJ5550c scanner after sp2. I also reinstalled the os several
times. Along the way, the computer will initially recog the scanner,
and after further updates of the OS, the scanner will not woek (error
message of "scanner is busy" or "cannot communicate with scanner".)
Tried using my laptop (also updated to sp2) and it worked like a
charm. I guess the USB controller was defective, but other devices
work ok when connected to the same USB ports. I'm RMA'ing the mobo.
Will let you know what happens when the new mobo is up and working.

[Bob]

HP has a update for after SP2 for their scanner software.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&tool=softwareCategory&lc=en&product=77361&cc=us&os=228

Check it out.

"Jack" > wrote in message
...
> Since installing SP" my scanner is not seen
>>> > >> > Obviously I am running XP and the pro editon
>>> > >> > The Sanner is a Umax Astra 1220 S
>>> > >> > I am aware that it is old in computer terms but this was a superb
>>> > >> > scanner
>>> > >> > and is built like a tank.
>>> > >> > It seems such a shame to ditch it
>>> > >> > Can anyone suggest a solution
>>> > >> >
>>> > >> > I have
>>> > >> > Unistalled and reinstalled both SP2 and The Scanner Several times
>>> > >> > in
>>> > >> > many
>>> > >> > combinations
>>> > >> > I Have dowloaded the latest drivers
>>> > >> > I have contacted Microsoft and Umax ( The latter were quite rude
>>> > >> > and
>>> > >> > told me
>>> > >> > to buy a newer model)
>>> > >> >
>>> > >> > I think that I have tried almost every conceivable Trick
>>> > >> >
>>> > >> > But I am not to old to learn.
>>> > >> >
>>> > >> > Thanking you in advance for any suggestions.
>>> >
>>> >
>>> >
> I am working on a simular problem. My desktop will not recognize the
> HP SJ5550c scanner after sp2. I also reinstalled the os several
> times. Along the way, the computer will initially recog the scanner,
> and after further updates of the OS, the scanner will not woek (error
> message of "scanner is busy" or "cannot communicate with scanner".)
> Tried using my laptop (also updated to sp2) and it worked like a
> charm. I guess the USB controller was defective, but other devices
> work ok when connected to the same USB ports. I'm RMA'ing the mobo.
> Will let you know what happens when the new mobo is up and working.