Failed SP2 Install

[Ian Brown]

Greetings Group

I recently had to carry out a complete re-install of Microsoft Windows XP
Professional but I had a few problems installing the service pack 2.

During installation of service pack 2 I was getting error messages, e.g.
unable to find file ****, as well as other errors. To get around this
problem I disconnected my slave hard disc drive. After I did this
installation worked fine. After installation I reconnected my slave drive.
So far so good.

Now I'm left with the service pack installation files on my slave drive in a
folder labelled ab711cde970f4ae030f5963c, and no matter what I do to try and
delete it the system will not let me. It states "Cannot delete i386. Access
is denied" "Make sure the disk is not full or wrire-protected and that the
file is not currently in use".

Of course it's neither write-protected or in use.

How can I delete this folder and it's contents?

Cheers

Ian

[Rick \Nutcase\ Rogers]

Hi Ian,

Please see this link on "taking ownership" of a folder:
http://rickrogers.org/fixes.htm#Taking_ownership

Once you have done this, you should be able to delete that temporary setup
folder.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Ian Brown" > wrote in message
...
> Greetings Group
>
> I recently had to carry out a complete re-install of Microsoft Windows XP
> Professional but I had a few problems installing the service pack 2.
>
> During installation of service pack 2 I was getting error messages, e.g.
> unable to find file ****, as well as other errors. To get around this
> problem I disconnected my slave hard disc drive. After I did this
> installation worked fine. After installation I reconnected my slave
> drive. So far so good.
>
> Now I'm left with the service pack installation files on my slave drive in
> a folder labelled ab711cde970f4ae030f5963c, and no matter what I do to try
> and delete it the system will not let me. It states "Cannot delete i386.
> Access is denied" "Make sure the disk is not full or wrire-protected and
> that the file is not currently in use".
>
> Of course it's neither write-protected or in use.
>
> How can I delete this folder and it's contents?
>
> Cheers
>
> Ian
>

[Ian Brown]

Hmm, I tried your suggestion but it didn't work.

Ian.


"Rick "Nutcase" Rogers" > wrote in message
...
> Hi Ian,
>
> Please see this link on "taking ownership" of a folder:
> http://rickrogers.org/fixes.htm#Taking_ownership
>
> Once you have done this, you should be able to delete that temporary setup
> folder.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Ian Brown" > wrote in message
> ...
>> Greetings Group
>>
>> I recently had to carry out a complete re-install of Microsoft Windows XP
>> Professional but I had a few problems installing the service pack 2.
>>
>> During installation of service pack 2 I was getting error messages, e.g.
>> unable to find file ****, as well as other errors. To get around this
>> problem I disconnected my slave hard disc drive. After I did this
>> installation worked fine. After installation I reconnected my slave
>> drive. So far so good.
>>
>> Now I'm left with the service pack installation files on my slave drive
>> in a folder labelled ab711cde970f4ae030f5963c, and no matter what I do to
>> try and delete it the system will not let me. It states "Cannot delete
>> i386. Access is denied" "Make sure the disk is not full or
>> wrire-protected and that the file is not currently in use".
>>
>> Of course it's neither write-protected or in use.
>>
>> How can I delete this folder and it's contents?
>>
>> Cheers
>>
>> Ian
>>
>
>

[Ian Brown]

Correction.

It did work I just had to make sure the settings were correct.

Thank you

Ian.
"Rick "Nutcase" Rogers" > wrote in message
...
> Hi Ian,
>
> Please see this link on "taking ownership" of a folder:
> http://rickrogers.org/fixes.htm#Taking_ownership
>
> Once you have done this, you should be able to delete that temporary setup
> folder.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Ian Brown" > wrote in message
> ...
>> Greetings Group
>>
>> I recently had to carry out a complete re-install of Microsoft Windows XP
>> Professional but I had a few problems installing the service pack 2.
>>
>> During installation of service pack 2 I was getting error messages, e.g.
>> unable to find file ****, as well as other errors. To get around this
>> problem I disconnected my slave hard disc drive. After I did this
>> installation worked fine. After installation I reconnected my slave
>> drive. So far so good.
>>
>> Now I'm left with the service pack installation files on my slave drive
>> in a folder labelled ab711cde970f4ae030f5963c, and no matter what I do to
>> try and delete it the system will not let me. It states "Cannot delete
>> i386. Access is denied" "Make sure the disk is not full or
>> wrire-protected and that the file is not currently in use".
>>
>> Of course it's neither write-protected or in use.
>>
>> How can I delete this folder and it's contents?
>>
>> Cheers
>>
>> Ian
>>
>
>

[Rick \Nutcase\ Rogers]

You're welcome.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Ian Brown" > wrote in message
...
> Correction.
>
> It did work I just had to make sure the settings were correct.
>
> Thank you
>
> Ian.
> "Rick "Nutcase" Rogers" > wrote in message
> ...
>> Hi Ian,
>>
>> Please see this link on "taking ownership" of a folder:
>> http://rickrogers.org/fixes.htm#Taking_ownership
>>
>> Once you have done this, you should be able to delete that temporary
>> setup folder.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Ian Brown" > wrote in message
>> ...
>>> Greetings Group
>>>
>>> I recently had to carry out a complete re-install of Microsoft Windows
>>> XP Professional but I had a few problems installing the service pack 2.
>>>
>>> During installation of service pack 2 I was getting error messages, e.g.
>>> unable to find file ****, as well as other errors. To get around this
>>> problem I disconnected my slave hard disc drive. After I did this
>>> installation worked fine. After installation I reconnected my slave
>>> drive. So far so good.
>>>
>>> Now I'm left with the service pack installation files on my slave drive
>>> in a folder labelled ab711cde970f4ae030f5963c, and no matter what I do
>>> to try and delete it the system will not let me. It states "Cannot
>>> delete i386. Access is denied" "Make sure the disk is not full or
>>> wrire-protected and that the file is not currently in use".
>>>
>>> Of course it's neither write-protected or in use.
>>>
>>> How can I delete this folder and it's contents?
>>>
>>> Cheers
>>>
>>> Ian
>>>
>>
>>
>
>

[Jim Colletti]

To Ian, the originator of this thread, if you're still following it:

Are you certain that your slave drive is healthy? I was having terrible
problems with XP installs and SP2 installs (similar error messages
related to reading files). As it turned out, my hard drive was going
bad. To find out you need to run a thorough diagnostic. The diagnostic
program should be available from the drive manufacturers web site
(Seagate, Maxtor, Western Digital, etc.), or you may have gotten a CD or
floppy when you bought the drive. The diagnostics usually run from a
boot floppy or CD. Run the most thorough test available. I was
surprised that my drive was failing. This was not identified by any
other diagnostic, such as chkdsk or Norton's disk doctor. Since your
install problem went away after you disconnected the slave drive I
thought this might be an issue.

BTW, I've heard that memory module problems also can cause this type of
error.

[Ian Brown]

Hiya

Will running the diagnostic program affect the data on the drive? I'll pay
a visit to the Maxtor web site and take a look for the utility you've
mentioned.

I recently did a check of my memory and it passed the tests with flying
colours. I did it because I've been having problems running Everquest II.

Cheers

Ian.
"Jim Colletti" > wrote in message
...
> To Ian, the originator of this thread, if you're still following it:
>
> Are you certain that your slave drive is healthy? I was having terrible
> problems with XP installs and SP2 installs (similar error messages related
> to reading files). As it turned out, my hard drive was going bad. To
> find out you need to run a thorough diagnostic. The diagnostic program
> should be available from the drive manufacturers web site (Seagate,
> Maxtor, Western Digital, etc.), or you may have gotten a CD or floppy when
> you bought the drive. The diagnostics usually run from a boot floppy or
> CD. Run the most thorough test available. I was surprised that my drive
> was failing. This was not identified by any other diagnostic, such as
> chkdsk or Norton's disk doctor. Since your install problem went away
> after you disconnected the slave drive I thought this might be an issue.
>
> BTW, I've heard that memory module problems also can cause this type of
> error.

[Jim Colletti]

Ian Brown wrote:
> Hiya
>
> Will running the diagnostic program affect the data on the drive? I'll pay
> a visit to the Maxtor web site and take a look for the utility you've
> mentioned.
>
> I recently did a check of my memory and it passed the tests with flying
> colours. I did it because I've been having problems running Everquest II.
>
> Cheers
>
> Ian.
> "Jim Colletti" > wrote in message
> ...
>
>>To Ian, the originator of this thread, if you're still following it:
>>
>>Are you certain that your slave drive is healthy? I was having terrible
>>problems with XP installs and SP2 installs (similar error messages related
>>to reading files). As it turned out, my hard drive was going bad. To
>>find out you need to run a thorough diagnostic. The diagnostic program
>>should be available from the drive manufacturers web site (Seagate,
>>Maxtor, Western Digital, etc.), or you may have gotten a CD or floppy when
>>you bought the drive. The diagnostics usually run from a boot floppy or
>>CD. Run the most thorough test available. I was surprised that my drive
>>was failing. This was not identified by any other diagnostic, such as
>>chkdsk or Norton's disk doctor. Since your install problem went away
>>after you disconnected the slave drive I thought this might be an issue.
>>
>>BTW, I've heard that memory module problems also can cause this type of
>>error.
>
>
>
Sorry I didn't respond earlier . . . I haven't been following the
newsgroup lately. No the diagnostic does not affect data on the drive.
It just checks the drive's integrity.