Problems with USB after SP2 install on WinXP Pro

[Mike Webb]

Upgraded a staff member's PC to SP2 this morning and had 2 USB devices quit
working/"talking" to the PC - one is an UPS by APC and the other a Dell (by
Logitech) mouse. A standard PS/2 mouse works fine. Haven't tried them on
another PC yet. Did a check of the SP2 Support Center at Microsoft, but
didn't see anything. Has anyone run into this? ANy ideas I can try?

(The PC is Dell Dimension 8300, P4 with 512mb RAM.)

TIA,
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501(c)(3) organization

[Rich Barry]

Mike disconnect the USB Devices and then rt click MyComputer>select
Properties>Hardware>Device Manager>USB Controllers>expand and rt click each
one and choose Uninstall. Restart and let WinXP reinstall them. Reconnect
Devices.
"Mike Webb" > wrote in message
...
> Upgraded a staff member's PC to SP2 this morning and had 2 USB devices
> quit working/"talking" to the PC - one is an UPS by APC and the other a
> Dell (by Logitech) mouse. A standard PS/2 mouse works fine. Haven't
> tried them on another PC yet. Did a check of the SP2 Support Center at
> Microsoft, but didn't see anything. Has anyone run into this? ANy ideas
> I can try?
>
> (The PC is Dell Dimension 8300, P4 with 512mb RAM.)
>
> TIA,
> Mike Webb
> Platte River Whooping Crane Maintenance Trust, Inc.
> a 501(c)(3) organization
>

[Mike Webb]

Thanks, that worked.

"Rich Barry" > wrote in message
...
> Mike disconnect the USB Devices and then rt click MyComputer>select
> Properties>Hardware>Device Manager>USB Controllers>expand and rt click
> each one and choose Uninstall. Restart and let WinXP reinstall them.
> Reconnect Devices.
> "Mike Webb" > wrote in message
> ...
>> Upgraded a staff member's PC to SP2 this morning and had 2 USB devices
>> quit working/"talking" to the PC - one is an UPS by APC and the other a
>> Dell (by Logitech) mouse. A standard PS/2 mouse works fine. Haven't
>> tried them on another PC yet. Did a check of the SP2 Support Center at
>> Microsoft, but didn't see anything. Has anyone run into this? ANy ideas
>> I can try?
>>
>> (The PC is Dell Dimension 8300, P4 with 512mb RAM.)
>>
>> TIA,
>> Mike Webb
>> Platte River Whooping Crane Maintenance Trust, Inc.
>> a 501(c)(3) organization
>>
>
>



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[Mike Webb]

Thanks, that worked.

"Rich Barry" > wrote in message
...
> Mike disconnect the USB Devices and then rt click MyComputer>select
> Properties>Hardware>Device Manager>USB Controllers>expand and rt click
> each one and choose Uninstall. Restart and let WinXP reinstall them.
> Reconnect Devices.
> "Mike Webb" > wrote in message
> ...
>> Upgraded a staff member's PC to SP2 this morning and had 2 USB devices
>> quit working/"talking" to the PC - one is an UPS by APC and the other a
>> Dell (by Logitech) mouse. A standard PS/2 mouse works fine. Haven't
>> tried them on another PC yet. Did a check of the SP2 Support Center at
>> Microsoft, but didn't see anything. Has anyone run into this? ANy ideas
>> I can try?
>>
>> (The PC is Dell Dimension 8300, P4 with 512mb RAM.)
>>
>> TIA,
>> Mike Webb
>> Platte River Whooping Crane Maintenance Trust, Inc.
>> a 501(c)(3) organization
>>
>
>



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