greyed out

[veronica quinn]

when scanning for updates my update page says scan for
updates incomplete.ive tried every thing microsoft has
written about this problem but nothing changes,i still
get the same thing.also on the left of the update
page,personalize windows update is greyed out so i can,t
even go to the windowsupdate catalogue and get the
updates i need.whats going on at all,is anyone going to
be able to help me as i have had this problem since the
29th march now,its driving me round the bend.

[Jupiter Jones]

Veronica;
Check date/time.
Follow this link:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for "EULA buttons grayed out/ Script Error..."
Or
"There are no updates available at this time..."

--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"veronica quinn" > wrote in message
...
> when scanning for updates my update page says scan for
> updates incomplete.ive tried every thing microsoft has
> written about this problem but nothing changes,i still
> get the same thing.also on the left of the update
> page,personalize windows update is greyed out so i can,t
> even go to the windowsupdate catalogue and get the
> updates i need.whats going on at all,is anyone going to
> be able to help me as i have had this problem since the
> 29th march now,its driving me round the bend.