Outlook Express shuts down when pasting in an email

[Dan]

This weird problem has suddenly developed when using Outlook Express.
When composing a new email, if I try to paste some text into it, Outlook
Express shuts down. I've tried pasting using Control-V, right clicking
and choosing 'Paste', and going to Edit->Paste, but they all cause OE to
shut down.

My setup: running Windows XP Professional SP1, Outlook Express
6.00.2800.1123 with all current updates and patches

Any ideas?

Thanks, Dan.

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[Torgeir Bakken (MVP)]

Dan wrote:

> This weird problem has suddenly developed when using Outlook Express.
> When composing a new email, if I try to paste some text into it, Outlook
> Express shuts down. I've tried pasting using Control-V, right clicking
> and choosing 'Paste', and going to Edit->Paste, but they all cause OE to
> shut down.

Hi

If you have mshtml.dll version 6.0.2800.1141 (in the system32 folder), this is
a known issue.

It should go away if you install this one (will give you v6.0.2800.1170 of
mshtml.dll):
http://support.microsoft.com/?scid=kb;en-us;813489



--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[John Herbster]

"Torgeir Bakken (MVP)" > wrote ...
> It should go away if you install this one (will give you v6.0.2800.1170
> of mshtml.dll): http://support.microsoft.com/?scid=kb;en-us;813489

I had the same problem after updating to Win2K SP3 and I updated
MSHTML.DLL as you mentioned.

After which I started noticing that Windows does not always manage
to keep right window on top. Could this z-order problem be related
to the new MSHTML.DLL? --Rgds, JohnH

[Torgeir Bakken (MVP)]

John Herbster wrote:

> "Torgeir Bakken (MVP)" > wrote ...
> > It should go away if you install this one (will give you v6.0.2800.1170
> > of mshtml.dll): http://support.microsoft.com/?scid=kb;en-us;813489
>
> I had the same problem after updating to Win2K SP3 and I updated
> MSHTML.DLL as you mentioned.
>
> After which I started noticing that Windows does not always manage
> to keep right window on top. Could this z-order problem be related
> to the new MSHTML.DLL? --Rgds, JohnH

Hi

I don't know...


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter