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Bill Heckle
February 27th 05, 10:23 PM
I installed SP2 and my macine slowed to a crawl. The problem is the Shell
Hardware Detection service. I disabled the service and almost everything was
ok, sans autoplay. I now am left with a machine that I can't shut down using
the Start|Shutdown button. When I try it the system goes into a locked state
except for ctrl-alt-del which I can use to shut down the machine.

Any ideas on either why the service causes the failure or what is going on
with the shutdown button would be appreciated.

Thanks,
Bill

Phil.T
February 28th 05, 12:05 AM
Bill, your machine shouldn't slow down with SP2.......unless your scraping
the barrel on available ram memory in the first place !

"Bill Heckle" wrote:

> I installed SP2 and my macine slowed to a crawl. The problem is the Shell
> Hardware Detection service. I disabled the service and almost everything was
> ok, sans autoplay. I now am left with a machine that I can't shut down using
> the Start|Shutdown button. When I try it the system goes into a locked state
> except for ctrl-alt-del which I can use to shut down the machine.
>
> Any ideas on either why the service causes the failure or what is going on
> with the shutdown button would be appreciated.
>
> Thanks,
> Bill
>

Gerry Cornell
February 28th 05, 10:32 AM
Bill

In Google there are a number of others who have had similar problems:
http://snipurl.com/d3qp

What error reports are being generated in Event Viewer. Note the Shell
Hardware Detection Service is dependent in the Remote Procedure Call
(RPC) service so error reports on that service may also be relevant!

Is your Windows XP Home Edition or Professional?

Have you installed all updates since SP2?

--


Hope this helps.

Gerry
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"Bill Heckle" > wrote in message
...
>I installed SP2 and my macine slowed to a crawl. The problem is the
>Shell
> Hardware Detection service. I disabled the service and almost
> everything was
> ok, sans autoplay. I now am left with a machine that I can't shut down
> using
> the Start|Shutdown button. When I try it the system goes into a locked
> state
> except for ctrl-alt-del which I can use to shut down the machine.
>
> Any ideas on either why the service causes the failure or what is
> going on
> with the shutdown button would be appreciated.
>
> Thanks,
> Bill
>

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