Help Center not opening

[Jason]

When I click on the Help and Support center link, the
hourglass pops up for a second, and then nothing happens.
Also, the system information utility won't open either.
Any help would be greatly appreciated...

Jason

[steve.uk]

Xref: kermit microsoft.public.windowsxp.perform_maintain:77591

try this link

http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm



"Jason" > wrote in message
...
> When I click on the Help and Support center link, the
> hourglass pops up for a second, and then nothing happens.
> Also, the system information utility won't open either.
> Any help would be greatly appreciated...
>
> Jason

[Unknown]

The above AND check in control panel--administrative tools--services to make
sure it hasn't been turned off.
"steve.uk" > wrote in message
...
> try this link
>
> http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
>
>
>
> "Jason" > wrote in message
> ...
> > When I click on the Help and Support center link, the
> > hourglass pops up for a second, and then nothing happens.
> > Also, the system information utility won't open either.
> > Any help would be greatly appreciated...
> >
> > Jason
>
>

[Lee Michael Malin]

Xref: kermit microsoft.public.windowsxp.perform_maintain:77902

I tried both of these fixes. I have a slightly different, but similar,
problem. When I try to open the Help and Support Center in the Start Menu, I
get an error message: helpctr.exe is not a valid Win32 application. Any
suggestions?

Thanks.

Lee


"Jason" > wrote in message
...
> When I click on the Help and Support center link, the
> hourglass pops up for a second, and then nothing happens.
> Also, the system information utility won't open either.
> Any help would be greatly appreciated...
>
> Jason

[Unknown]

It is a valid file. Try (in administrative tools) turning it off, reboot,
and turn it back on. Many times this will fix a corrupt file. It reloads it.
"Lee Michael Malin" > wrote in message
...
> I tried both of these fixes. I have a slightly different, but similar,
> problem. When I try to open the Help and Support Center in the Start Menu,
I
> get an error message: helpctr.exe is not a valid Win32 application. Any
> suggestions?
>
> Thanks.
>
> Lee
>
>
> "Jason" > wrote in message
> ...
> > When I click on the Help and Support center link, the
> > hourglass pops up for a second, and then nothing happens.
> > Also, the system information utility won't open either.
> > Any help would be greatly appreciated...
> >
> > Jason
>
>