master information file

[a]

when i try to use windows update, i get a message which
says 'setup was unable to load the master information
file.' i must have clobbered it; is there a way to
reconstruct it? tia for the attention to this problem

[Rick \Nutcase\ Rogers]

Hi,

Reinstall the Update site controls. To reinstall the Windows Update site
controls, you must first remove the old controls. The following are generic
steps for all versions of Windows, so not all may apply to your system:

Remove Controls:
1. Click on Start, then Run.
2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) click OK. You should
get a successful message, click OK on that as well.
3. Click on Start/search/files, choose to look in C:\
4. Type in the file name IUCTL.DLL and click Search Now. Delete every copy
of this file that you find.
5. Run the search again for the file IUENGINE.DLL. Again, delete every copy
of this file you find.

Delete Windows Update files:
1. Double-click on My Computer.
2. Open the C drive
3. Open the Program Files folder
4. Open the Windows Update folder.
5. Delete everything in the folder except the V4 folder.
6. Next, Open the V4 folder, if it exists.
7. Delete everything in the folder except the iuhist.xml file
8. Close Window

Then revisit the WindowsUpdate site and you will be prompted to reinstall
the new V4 site controls.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"a" > wrote in message
...
> when i try to use windows update, i get a message which
> says 'setup was unable to load the master information
> file.' i must have clobbered it; is there a way to
> reconstruct it? tia for the attention to this problem

[Will Denny]

Hi

To add to Rick's posting:

check that the following files are the right version:

iuengine.dll version: 5.4.3630.2550
iuctl.dll version: 5.4.3630.2550

You might also like to have a look in the Windows Update.log file which =
is in your %systemroot% folder to see if there are any occurrences of =
'fail'.

Will

"Rick "Nutcase" Rogers" > wrote in message =
...
> Hi,
>=20
> Reinstall the Update site controls. To reinstall the Windows Update =
site
> controls, you must first remove the old controls. The following are =
generic
> steps for all versions of Windows, so not all may apply to your =
system:
>=20
> Remove Controls:
> 1. Click on Start, then Run.
> 2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) click OK. You =
should
> get a successful message, click OK on that as well.
> 3. Click on Start/search/files, choose to look in C:\
> 4. Type in the file name IUCTL.DLL and click Search Now. Delete every =
copy
> of this file that you find.
> 5. Run the search again for the file IUENGINE.DLL. Again, delete every =
copy
> of this file you find.
>=20
> Delete Windows Update files:
> 1. Double-click on My Computer.
> 2. Open the C drive
> 3. Open the Program Files folder
> 4. Open the Windows Update folder.
> 5. Delete everything in the folder except the V4 folder.
> 6. Next, Open the V4 folder, if it exists.
> 7. Delete everything in the folder except the iuhist.xml file
> 8. Close Window
>=20
> Then revisit the WindowsUpdate site and you will be prompted to =
reinstall
> the new V4 site controls.
>=20
> --=20
> Best of Luck,
>=20
> Rick Rogers aka "Nutcase" MS-MVP - Win9x
> http://mvp.support.microsoft.com/
> Associate Expert - WinXP - Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Win98 Help - www.rickrogers.org
>=20
> "a" > wrote in message
> ...
> > when i try to use windows update, i get a message which
> > says 'setup was unable to load the master information
> > file.' i must have clobbered it; is there a way to
> > reconstruct it? tia for the attention to this problem
>=20
>=20


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