XP SP2 installation error

[Jim Malecka]

Dear Sir: I am running Windows XP Home Edition on a Compaq desktop. I have
tried several times to install Service Pack 2. Each time the installation
runs for about an hour and then a window appears in the middle of the screen
which says “Service Pack 2 Setup...”, under this is a red circle with a white
X in it, and to the right is says “ Access is denied . “ I then press OK and
another window appears which says “Service Pack 2 Setup Error”, below that
is the red ball X again and to its right : “ Service pack 2 installation did
not complete.” “Select OK to undo the changes which have been mad.”. I
press OK and another window says “Service Pack 2 removal Wizard.” The arrow
is pointing to “Restoring Catalogs.” After another hour or so I am back at
square one with Service Pack 2 not installed. Thank you for any suggestions
you might have. JJM

[Torgeir Bakken \(MVP\)]

Jim Malecka wrote:

> Dear Sir: I am running Windows XP Home Edition on a Compaq desktop.
> I have tried several times to install Service Pack 2. Each time the
> installation runs for about an hour and then a window appears in the
> middle of the screen which says “Service Pack 2 Setup...”, under
> this is a red circle with a white X in it, and to the right is says
> “ Access is denied .
Hi

Please see the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

[Gerry Cornell]

Jim

Are you downloading SP2 or installing from a CD?

--


Hope this helps.

Gerry
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"Jim Malecka" <Jim > wrote in message
...
> Dear Sir: I am running Windows XP Home Edition on a Compaq desktop. I
> have
> tried several times to install Service Pack 2. Each time the
> installation
> runs for about an hour and then a window appears in the middle of the
> screen
> which says “Service Pack 2 Setup...”, under this is a red circle with
> a white
> X in it, and to the right is says “ Access is denied . “ I then press
> OK and
> another window appears which says “Service Pack 2 Setup Error”, below
> that
> is the red ball X again and to its right : “ Service pack 2
> installation did
> not complete.” “Select OK to undo the changes which have been mad.”.
> I
> press OK and another window says “Service Pack 2 removal Wizard.” The
> arrow
> is pointing to “Restoring Catalogs.” After another hour or so I am
> back at
> square one with Service Pack 2 not installed. Thank you for any
> suggestions
> you might have. JJM