View Full Version : SP2 Problem
CanWEBada
March 8th 05, 08:21 AM
I recently upgraded to Service Pack 2 and for some reason when I go to the
Control Panel,
Then I click on Performance and Maintenance I no longer have access to
Adminstrative Tools all I hear is a click
then nothing else happens.
And then in my system tray the Window Security Alerts Icon says that
Automatic Updates is turned Off and I'm unable to set it to turn on cause
its greyed out where do I go from here ?
HELP !!!!!!!
Ron J
March 8th 05, 02:41 PM
Hello canweb ,
Can you open system restore? If so, try to restore to a point
before you installed SP2. If that works great. Did you run a virus\ spyware
check prior to SP2 install? If not you most likely have some sort of virus or
mailware. If the system restore works. Go back to it turn it off. Then run a
virus\spyware check with system restore turned off. Venders advise at least
three checks in safe mode don't be in a hurry.
If that dosen't fix it time for plan B . Unistall SP2, update all
your drivers at your PC makers website then after you have checked and
rechecked for any spyware and virus reinstall SP2. The virus\spy check is
very important. One peice of spyware will ruin the install. It takes time
a a few restarts so again take your time. Go back to Microsoft.com after
every restart untill SP2 and all security patches\ hotfixes are installed
and MS says you have been updated. Heres is a hint.....
If Windows Security Shield is not in your control panel SP2 did not
load.
Best of luck to you... let me know if things
improve
Ron J
correctley "CanWEBada" wrote:
> I recently upgraded to Service Pack 2 and for some reason when I go to the
> Control Panel,
>
> Then I click on Performance and Maintenance I no longer have access to
> Adminstrative Tools all I hear is a click
>
> then nothing else happens.
>
> And then in my system tray the Window Security Alerts Icon says that
>
> Automatic Updates is turned Off and I'm unable to set it to turn on cause
>
> its greyed out where do I go from here ?
>
> HELP !!!!!!!
>
>
>
Gerry Cornell
March 8th 05, 03:19 PM
Are you following the right sequence to get to Administrative Tools?
I can get there by:
1. Start, Administrative Tools.
2. Start, Control Panel, Administrative Tools.
3. Start, All Programs, Administrative Tools.
Performance and Maintenance is a collection of advice in Help and
Support. Not part of the route to Administrative Tools.
--
Hope this helps.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Using invalid email address
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~
"CanWEBada" > wrote in message
...
>I recently upgraded to Service Pack 2 and for some reason when I go to
>the Control Panel,
>
> Then I click on Performance and Maintenance I no longer have access to
> Adminstrative Tools all I hear is a click
>
> then nothing else happens.
>
> And then in my system tray the Window Security Alerts Icon says that
>
> Automatic Updates is turned Off and I'm unable to set it to turn on
> cause
>
> its greyed out where do I go from here ?
>
> HELP !!!!!!!
>
>
Colin Barnhorst
March 8th 05, 05:35 PM
Setting a restore point before installation of SP2 is not a good idea. SP2
involved substantial recompilation of a good bit of the OS.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
"Ron J" > wrote in message
...
> Hello canweb ,
> Can you open system restore? If so, try to restore to a point
> before you installed SP2. If that works great. Did you run a virus\
> spyware
> check prior to SP2 install? If not you most likely have some sort of virus
> or
> mailware. If the system restore works. Go back to it turn it off. Then run
> a
> virus\spyware check with system restore turned off. Venders advise at
> least
> three checks in safe mode don't be in a hurry.
> If that dosen't fix it time for plan B . Unistall SP2, update all
> your drivers at your PC makers website then after you have checked and
> rechecked for any spyware and virus reinstall SP2. The virus\spy check
> is
> very important. One peice of spyware will ruin the install. It takes
> time
> a a few restarts so again take your time. Go back to Microsoft.com
> after
> every restart untill SP2 and all security patches\ hotfixes are installed
> and MS says you have been updated. Heres is a hint.....
> If Windows Security Shield is not in your control panel SP2 did not
> load.
> Best of luck to you... let me know if things
> improve
> Ron J
>
>
>
> correctley "CanWEBada" wrote:
>> I recently upgraded to Service Pack 2 and for some reason when I go to
>> the
>> Control Panel,
>>
>> Then I click on Performance and Maintenance I no longer have access to
>> Adminstrative Tools all I hear is a click
>>
>> then nothing else happens.
>>
>> And then in my system tray the Window Security Alerts Icon says that
>>
>> Automatic Updates is turned Off and I'm unable to set it to turn on cause
>>
>> its greyed out where do I go from here ?
>>
>> HELP !!!!!!!
>>
>>
>>
Pop
March 8th 05, 07:47 PM
Why is setting the pre-SP2 restore point not a good idea?
It sounded like one of those things I wished I'd thought of in case I needed
it.
Please clarify?
Pop
"Colin Barnhorst" > wrote in message
...
> Setting a restore point before installation of SP2 is not a good idea.
> SP2 involved substantial recompilation of a good bit of the OS.
>
> --
> Colin Barnhorst [MVP Windows - Virtual Machine]
> (Reply to the group only unless otherwise requested)
> "Ron J" > wrote in message
> ...
>> Hello canweb ,
>> Can you open system restore? If so, try to restore to a point
>> before you installed SP2. If that works great. Did you run a virus\
>> spyware
>> check prior to SP2 install? If not you most likely have some sort of
>> virus or
>> mailware. If the system restore works. Go back to it turn it off. Then
>> run a
>> virus\spyware check with system restore turned off. Venders advise at
>> least
>> three checks in safe mode don't be in a hurry.
>> If that dosen't fix it time for plan B . Unistall SP2, update all
>> your drivers at your PC makers website then after you have checked and
>> rechecked for any spyware and virus reinstall SP2. The virus\spy check
>> is
>> very important. One peice of spyware will ruin the install. It takes
>> time
>> a a few restarts so again take your time. Go back to Microsoft.com
>> after
>> every restart untill SP2 and all security patches\ hotfixes are
>> installed
>> and MS says you have been updated. Heres is a hint.....
>> If Windows Security Shield is not in your control panel SP2 did not
>> load.
>> Best of luck to you... let me know if things
>> improve
>> Ron J
>>
>>
>>
>> correctley "CanWEBada" wrote:
>>> I recently upgraded to Service Pack 2 and for some reason when I go to
>>> the
>>> Control Panel,
>>>
>>> Then I click on Performance and Maintenance I no longer have access to
>>> Adminstrative Tools all I hear is a click
>>>
>>> then nothing else happens.
>>>
>>> And then in my system tray the Window Security Alerts Icon says that
>>>
>>> Automatic Updates is turned Off and I'm unable to set it to turn on
>>> cause
>>>
>>> its greyed out where do I go from here ?
>>>
>>> HELP !!!!!!!
>>>
>>>
>>>
>
>
Colin Barnhorst
March 8th 05, 09:01 PM
According to some of the videos on Channel 9 (the Microsoft Channel 9) about
SP2, SP2 is a lot more than patches, fixes, and enhancements. It is a
recompilation of most of the OS. One of the more important changes leading
to recompilation was to make the OS Data Execution Prevention aware.
I suspect the reason the folks in Product Support Services whom I have
talked to have warned about using System Restore this way is that
parameterization has probably changed for some system files between SP1 and
SP2. Going back to settings and tables that were built by XP SP1 without
uninstalling SP2 first is a recipe for problems. That is just my
speculation about why they warn against it. Off the cuff, they say that it
is possible that it will work out but pretty risky.
I might take a chance myself, but, knowing what I know, suggesting to
someone in a newgroup that he try it is something else again.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
"Pop" > wrote in message
...
> Why is setting the pre-SP2 restore point not a good idea?
> It sounded like one of those things I wished I'd thought of in case I
> needed it.
> Please clarify?
>
> Pop
>
>
>
> "Colin Barnhorst" > wrote in message
> ...
>> Setting a restore point before installation of SP2 is not a good idea.
>> SP2 involved substantial recompilation of a good bit of the OS.
>>
>> --
>> Colin Barnhorst [MVP Windows - Virtual Machine]
>> (Reply to the group only unless otherwise requested)
>> "Ron J" > wrote in message
>> ...
>>> Hello canweb ,
>>> Can you open system restore? If so, try to restore to a point
>>> before you installed SP2. If that works great. Did you run a virus\
>>> spyware
>>> check prior to SP2 install? If not you most likely have some sort of
>>> virus or
>>> mailware. If the system restore works. Go back to it turn it off. Then
>>> run a
>>> virus\spyware check with system restore turned off. Venders advise at
>>> least
>>> three checks in safe mode don't be in a hurry.
>>> If that dosen't fix it time for plan B . Unistall SP2, update all
>>> your drivers at your PC makers website then after you have checked and
>>> rechecked for any spyware and virus reinstall SP2. The virus\spy check
>>> is
>>> very important. One peice of spyware will ruin the install. It takes
>>> time
>>> a a few restarts so again take your time. Go back to Microsoft.com
>>> after
>>> every restart untill SP2 and all security patches\ hotfixes are
>>> installed
>>> and MS says you have been updated. Heres is a hint.....
>>> If Windows Security Shield is not in your control panel SP2 did
>>> not
>>> load.
>>> Best of luck to you... let me know if things
>>> improve
>>> Ron J
>>>
>>>
>>>
>>> correctley "CanWEBada" wrote:
>>>> I recently upgraded to Service Pack 2 and for some reason when I go to
>>>> the
>>>> Control Panel,
>>>>
>>>> Then I click on Performance and Maintenance I no longer have access to
>>>> Adminstrative Tools all I hear is a click
>>>>
>>>> then nothing else happens.
>>>>
>>>> And then in my system tray the Window Security Alerts Icon says that
>>>>
>>>> Automatic Updates is turned Off and I'm unable to set it to turn on
>>>> cause
>>>>
>>>> its greyed out where do I go from here ?
>>>>
>>>> HELP !!!!!!!
>>>>
>>>>
>>>>
>>
>>
>
>
Gerry Cornell
March 8th 05, 10:21 PM
Colin
Ron suggested uninstalling SP2 as well, which also seemed way over the
top. It is not at all clear exactly what problem CanWEBada was
experiencing.
--
Regards.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
"Colin Barnhorst" > wrote in message
...
> According to some of the videos on Channel 9 (the Microsoft Channel 9)
> about SP2, SP2 is a lot more than patches, fixes, and enhancements.
> It is a recompilation of most of the OS. One of the more important
> changes leading to recompilation was to make the OS Data Execution
> Prevention aware.
>
> I suspect the reason the folks in Product Support Services whom I have
> talked to have warned about using System Restore this way is that
> parameterization has probably changed for some system files between
> SP1 and SP2. Going back to settings and tables that were built by XP
> SP1 without uninstalling SP2 first is a recipe for problems. That is
> just my speculation about why they warn against it. Off the cuff,
> they say that it is possible that it will work out but pretty risky.
>
> I might take a chance myself, but, knowing what I know, suggesting to
> someone in a newgroup that he try it is something else again.
>
> --
> Colin Barnhorst [MVP Windows - Virtual Machine]
> (Reply to the group only unless otherwise requested)
> "Pop" > wrote in message
> ...
>> Why is setting the pre-SP2 restore point not a good idea?
>> It sounded like one of those things I wished I'd thought of in case I
>> needed it.
>> Please clarify?
>>
>> Pop
>>
>>
>>
>> "Colin Barnhorst" > wrote in message
>> ...
>>> Setting a restore point before installation of SP2 is not a good
>>> idea. SP2 involved substantial recompilation of a good bit of the
>>> OS.
>>>
>>> --
>>> Colin Barnhorst [MVP Windows - Virtual Machine]
>>> (Reply to the group only unless otherwise requested)
>>> "Ron J" > wrote in message
>>> ...
>>>> Hello canweb ,
>>>> Can you open system restore? If so, try to restore to a
>>>> point
>>>> before you installed SP2. If that works great. Did you run a
>>>> virus\ spyware
>>>> check prior to SP2 install? If not you most likely have some sort
>>>> of virus or
>>>> mailware. If the system restore works. Go back to it turn it off.
>>>> Then run a
>>>> virus\spyware check with system restore turned off. Venders advise
>>>> at least
>>>> three checks in safe mode don't be in a hurry.
>>>> If that dosen't fix it time for plan B . Unistall SP2,
>>>> update all
>>>> your drivers at your PC makers website then after you have
>>>> checked and
>>>> rechecked for any spyware and virus reinstall SP2. The virus\spy
>>>> check is
>>>> very important. One peice of spyware will ruin the install. It
>>>> takes time
>>>> a a few restarts so again take your time. Go back to
>>>> Microsoft.com after
>>>> every restart untill SP2 and all security patches\ hotfixes are
>>>> installed
>>>> and MS says you have been updated. Heres is a hint.....
>>>> If Windows Security Shield is not in your control panel SP2
>>>> did not
>>>> load.
>>>> Best of luck to you... let me know if
>>>> things
>>>> improve
>>>> Ron J
>>>>
>>>>
>>>>
>>>> correctley "CanWEBada" wrote:
>>>>> I recently upgraded to Service Pack 2 and for some reason when I
>>>>> go to the
>>>>> Control Panel,
>>>>>
>>>>> Then I click on Performance and Maintenance I no longer have
>>>>> access to
>>>>> Adminstrative Tools all I hear is a click
>>>>>
>>>>> then nothing else happens.
>>>>>
>>>>> And then in my system tray the Window Security Alerts Icon says
>>>>> that
>>>>>
>>>>> Automatic Updates is turned Off and I'm unable to set it to turn
>>>>> on cause
>>>>>
>>>>> its greyed out where do I go from here ?
>>>>>
>>>>> HELP !!!!!!!
>>>>>
>>>>>
>>>>>
>>>
>>>
>>
>>
>
>
Colin Barnhorst
March 8th 05, 11:36 PM
I am not recommeding uninstalling SP2. I am just recommending against
restoring to a point before installation of SP2 without first uninstalling
SP2. It is not clear to me System Restore ought to be a solution here, but
if it is, take care concerning crossing the service pack break. I was
responding to a Reply, not the OP.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
"Gerry Cornell" > wrote in message
...
> Colin
>
> Ron suggested uninstalling SP2 as well, which also seemed way over the
> top. It is not at all clear exactly what problem CanWEBada was
> experiencing.
>
> --
>
>
> Regards.
>
> Gerry
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
> "Colin Barnhorst" > wrote in message
> ...
>> According to some of the videos on Channel 9 (the Microsoft Channel 9)
>> about SP2, SP2 is a lot more than patches, fixes, and enhancements. It is
>> a recompilation of most of the OS. One of the more important changes
>> leading to recompilation was to make the OS Data Execution Prevention
>> aware.
>>
>> I suspect the reason the folks in Product Support Services whom I have
>> talked to have warned about using System Restore this way is that
>> parameterization has probably changed for some system files between SP1
>> and SP2. Going back to settings and tables that were built by XP SP1
>> without uninstalling SP2 first is a recipe for problems. That is just my
>> speculation about why they warn against it. Off the cuff, they say that
>> it is possible that it will work out but pretty risky.
>>
>> I might take a chance myself, but, knowing what I know, suggesting to
>> someone in a newgroup that he try it is something else again.
>>
>> --
>> Colin Barnhorst [MVP Windows - Virtual Machine]
>> (Reply to the group only unless otherwise requested)
>> "Pop" > wrote in message
>> ...
>>> Why is setting the pre-SP2 restore point not a good idea?
>>> It sounded like one of those things I wished I'd thought of in case I
>>> needed it.
>>> Please clarify?
>>>
>>> Pop
>>>
>>>
>>>
>>> "Colin Barnhorst" > wrote in message
>>> ...
>>>> Setting a restore point before installation of SP2 is not a good idea.
>>>> SP2 involved substantial recompilation of a good bit of the OS.
>>>>
>>>> --
>>>> Colin Barnhorst [MVP Windows - Virtual Machine]
>>>> (Reply to the group only unless otherwise requested)
>>>> "Ron J" > wrote in message
>>>> ...
>>>>> Hello canweb ,
>>>>> Can you open system restore? If so, try to restore to a point
>>>>> before you installed SP2. If that works great. Did you run a virus\
>>>>> spyware
>>>>> check prior to SP2 install? If not you most likely have some sort of
>>>>> virus or
>>>>> mailware. If the system restore works. Go back to it turn it off. Then
>>>>> run a
>>>>> virus\spyware check with system restore turned off. Venders advise at
>>>>> least
>>>>> three checks in safe mode don't be in a hurry.
>>>>> If that dosen't fix it time for plan B . Unistall SP2, update all
>>>>> your drivers at your PC makers website then after you have checked
>>>>> and
>>>>> rechecked for any spyware and virus reinstall SP2. The virus\spy
>>>>> check is
>>>>> very important. One peice of spyware will ruin the install. It
>>>>> takes time
>>>>> a a few restarts so again take your time. Go back to Microsoft.com
>>>>> after
>>>>> every restart untill SP2 and all security patches\ hotfixes are
>>>>> installed
>>>>> and MS says you have been updated. Heres is a hint.....
>>>>> If Windows Security Shield is not in your control panel SP2 did
>>>>> not
>>>>> load.
>>>>> Best of luck to you... let me know if things
>>>>> improve
>>>>> Ron J
>>>>>
>>>>>
>>>>>
>>>>> correctley "CanWEBada" wrote:
>>>>>> I recently upgraded to Service Pack 2 and for some reason when I go
>>>>>> to the
>>>>>> Control Panel,
>>>>>>
>>>>>> Then I click on Performance and Maintenance I no longer have access
>>>>>> to
>>>>>> Adminstrative Tools all I hear is a click
>>>>>>
>>>>>> then nothing else happens.
>>>>>>
>>>>>> And then in my system tray the Window Security Alerts Icon says that
>>>>>>
>>>>>> Automatic Updates is turned Off and I'm unable to set it to turn on
>>>>>> cause
>>>>>>
>>>>>> its greyed out where do I go from here ?
>>>>>>
>>>>>> HELP !!!!!!!
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
Gerry Cornell
March 9th 05, 12:11 AM
Colin
"I was responding to a Reply, not the OP."
I did appreciate that.
--
Regards.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
"Colin Barnhorst" > wrote in message
...
>I am not recommeding uninstalling SP2. I am just recommending against
>restoring to a point before installation of SP2 without first
>uninstalling SP2. It is not clear to me System Restore ought to be a
>solution here, but if it is, take care concerning crossing the service
>pack break. I was responding to a Reply, not the OP.
>
> --
> Colin Barnhorst [MVP Windows - Virtual Machine]
> (Reply to the group only unless otherwise requested)
> "Gerry Cornell" > wrote in message
> ...
>> Colin
>>
>> Ron suggested uninstalling SP2 as well, which also seemed way over
>> the top. It is not at all clear exactly what problem CanWEBada was
>> experiencing.
>>
>> --
>>
>>
>> Regards.
>>
>> Gerry
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> FCA
>>
>> Stourport, Worcs, England
>> Enquire, plan and execute.
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>>
>>
>> "Colin Barnhorst" > wrote in message
>> ...
>>> According to some of the videos on Channel 9 (the Microsoft Channel
>>> 9) about SP2, SP2 is a lot more than patches, fixes, and
>>> enhancements. It is a recompilation of most of the OS. One of the
>>> more important changes leading to recompilation was to make the OS
>>> Data Execution Prevention aware.
>>>
>>> I suspect the reason the folks in Product Support Services whom I
>>> have talked to have warned about using System Restore this way is
>>> that parameterization has probably changed for some system files
>>> between SP1 and SP2. Going back to settings and tables that were
>>> built by XP SP1 without uninstalling SP2 first is a recipe for
>>> problems. That is just my speculation about why they warn against
>>> it. Off the cuff, they say that it is possible that it will work
>>> out but pretty risky.
>>>
>>> I might take a chance myself, but, knowing what I know, suggesting
>>> to someone in a newgroup that he try it is something else again.
>>>
>>> --
>>> Colin Barnhorst [MVP Windows - Virtual Machine]
>>> (Reply to the group only unless otherwise requested)
>>> "Pop" > wrote in message
>>> ...
>>>> Why is setting the pre-SP2 restore point not a good idea?
>>>> It sounded like one of those things I wished I'd thought of in case
>>>> I needed it.
>>>> Please clarify?
>>>>
>>>> Pop
>>>>
>>>>
>>>>
>>>> "Colin Barnhorst" > wrote in message
>>>> ...
>>>>> Setting a restore point before installation of SP2 is not a good
>>>>> idea. SP2 involved substantial recompilation of a good bit of the
>>>>> OS.
>>>>>
>>>>> --
>>>>> Colin Barnhorst [MVP Windows - Virtual Machine]
>>>>> (Reply to the group only unless otherwise requested)
>>>>> "Ron J" > wrote in message
>>>>> ...
>>>>>> Hello canweb ,
>>>>>> Can you open system restore? If so, try to restore to a
>>>>>> point
>>>>>> before you installed SP2. If that works great. Did you run a
>>>>>> virus\ spyware
>>>>>> check prior to SP2 install? If not you most likely have some sort
>>>>>> of virus or
>>>>>> mailware. If the system restore works. Go back to it turn it off.
>>>>>> Then run a
>>>>>> virus\spyware check with system restore turned off. Venders
>>>>>> advise at least
>>>>>> three checks in safe mode don't be in a hurry.
>>>>>> If that dosen't fix it time for plan B . Unistall SP2,
>>>>>> update all
>>>>>> your drivers at your PC makers website then after you have
>>>>>> checked and
>>>>>> rechecked for any spyware and virus reinstall SP2. The
>>>>>> virus\spy check is
>>>>>> very important. One peice of spyware will ruin the install. It
>>>>>> takes time
>>>>>> a a few restarts so again take your time. Go back to
>>>>>> Microsoft.com after
>>>>>> every restart untill SP2 and all security patches\ hotfixes are
>>>>>> installed
>>>>>> and MS says you have been updated. Heres is a hint.....
>>>>>> If Windows Security Shield is not in your control panel SP2
>>>>>> did not
>>>>>> load.
>>>>>> Best of luck to you... let me know if
>>>>>> things
>>>>>> improve
>>>>>> Ron J
>>>>>>
>>>>>>
>>>>>>
>>>>>> correctley "CanWEBada" wrote:
>>>>>>> I recently upgraded to Service Pack 2 and for some reason when I
>>>>>>> go to the
>>>>>>> Control Panel,
>>>>>>>
>>>>>>> Then I click on Performance and Maintenance I no longer have
>>>>>>> access to
>>>>>>> Adminstrative Tools all I hear is a click
>>>>>>>
>>>>>>> then nothing else happens.
>>>>>>>
>>>>>>> And then in my system tray the Window Security Alerts Icon says
>>>>>>> that
>>>>>>>
>>>>>>> Automatic Updates is turned Off and I'm unable to set it to turn
>>>>>>> on cause
>>>>>>>
>>>>>>> its greyed out where do I go from here ?
>>>>>>>
>>>>>>> HELP !!!!!!!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>
>
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