Problems with upgrade

[Sharon]

I recently upgraded from Windows ME to Windows XP. Since
then I've had nothing but problems: I cannot retrieve
any of my Word documents, I cannot HotSync my PalmPilot,
my system is extremely slow, and I consistently have new
problems logging into MSN.

I have tried to get help from Microsoft Support, but on
the phone they will answer only one question at a time,
and they have not responded to my e-mail inquiries.

Does anybody have any suggestions on how to get my system
working again?

Thanks for your help!

[Jupiter Jones]

Sharon;
did you verify compatibility with Windows XP?
Check this link, especially #3 Upgrade Advisor:
http://www.microsoft.com/windowsxp/home/howtobuy/upgrading/default.asp

You may need to get the latest windows XP drivers for your hardware.

Also try these:
Run an updated virus scan.
Run Disk Cleanup checking all boxes except "Compress old files"
Run Defrag.
If you have file sharing software such as Kazaa, disable it.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/ (Update if you already have it)
Or
http://spybot.eon.net.au/ (Update if you already have it)

--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Sharon" > wrote in message
...
> I recently upgraded from Windows ME to Windows XP. Since
> then I've had nothing but problems: I cannot retrieve
> any of my Word documents, I cannot HotSync my PalmPilot,
> my system is extremely slow, and I consistently have new
> problems logging into MSN.
>
> I have tried to get help from Microsoft Support, but on
> the phone they will answer only one question at a time,
> and they have not responded to my e-mail inquiries.
>
> Does anybody have any suggestions on how to get my system
> working again?
>
> Thanks for your help!

[Sharon]

Thanks! I did check compatibility with Windows XP. I
will try these suggestions.

Sharon

>-----Original Message-----
>Sharon;
>did you verify compatibility with Windows XP?
>Check this link, especially #3 Upgrade Advisor:
>http://www.microsoft.com/windowsxp/home/howtobuy/upgradin
g/default.asp
>
>You may need to get the latest windows XP drivers for
your hardware.
>
>Also try these:
>Run an updated virus scan.
>Run Disk Cleanup checking all boxes except "Compress old
files"
>Run Defrag.
>If you have file sharing software such as Kazaa, disable
it.
>Check this link:
>http://www.aumha.org/a/noads.php
>Run Ad-Aware (free version) or Spybot to check for
spyware:
>http://www.lavasoft.de/ (Update if you already have it)
>Or
>http://spybot.eon.net.au/ (Update if you already have
it)
>
>--
>Jupiter Jones
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>Please respond to newsgroup only for everyone's benefit.
>
>
>"Sharon" > wrote in message
...
>> I recently upgraded from Windows ME to Windows XP.
Since
>> then I've had nothing but problems: I cannot retrieve
>> any of my Word documents, I cannot HotSync my
PalmPilot,
>> my system is extremely slow, and I consistently have
new
>> problems logging into MSN.
>>
>> I have tried to get help from Microsoft Support, but on
>> the phone they will answer only one question at a time,
>> and they have not responded to my e-mail inquiries.
>>
>> Does anybody have any suggestions on how to get my
system
>> working again?
>>
>> Thanks for your help!
>
>
>.
>