Amy Kasmar
April 29th 03, 07:03 PM
Our experience began :( and ended :)
After installing Q811493 on 4/17/03 the PC constantly
froze as you describe! Tried uninstalling our Norton AV
and 811493 as MS's workarounds recommend but PC still
froze! Finally ran through the In-Place Upgrade of Win
XP - see MS KB Q315341 using Method 2. This retained
program links, etc. (minus a couple of drivers) but
resolved the lock ups as long as 811493 was not
reinstalled afterwards!!! Good luck!!!
>-----Original Message-----
>I am having another issue with my system.
>The system constantly locks up? (Freezes and have to
>reset to reboot)
>I have un-installed Q811493 and fixed my sluggishness,
>however I have had, and are still having the lock up
>issue on this machine!
>The computer will lock up at random, it can go for hours
>sometimes or lately (within the last 2 weeks) it crashes
>after only a few minutes of being turned on?
>It will crash at the desktop if idle, during default Win
>screensaver, it will crash in applications, games,
>internet, whatever?
>
>This has only started to occur within the last 30 or so
>days?
>
>I have systematically replaced every piece of hardware,
>short of the HDD, MO-BO and CPU, in the machine as I
have
>lots of extra parts, and it still crashes?
>I have rolled back drivers for all hardware to earlier
>known stable ones but still the crash?
>
>I was wondering if there are any other issues with any
>more of the "Updates/Hot Fixes" that anyone is aware of?
>Short of removing them all, I was hoping someone might
>have an idea...
>I have seen several other posts on the MS newsgroup with
>the same issue, however no response to correct yet?
>
>System Spec's:(system is 1 year old)
>
>Windows XP Pro
>NAV 2002 - updated weekly
>Abit VH II MO-BO W/Via chipset
>Intel Pentium III, ~1000MHz (not over clocked)
>512MB Crucial PC 133 RAM
>Western Digital 80 GB 7200 rpm Ultra ATA 100
>nVidia GeForce 4 TI 4600 (4.3.4.5 nVidia driver)
>Sound Blaster Live. (latest driver)
>3Com NIC Card
>Logitech optical mouse and standard keyboard
>DirectX Version: DirectX 9.0a
>
>Please Help!!!
>.
>
After installing Q811493 on 4/17/03 the PC constantly
froze as you describe! Tried uninstalling our Norton AV
and 811493 as MS's workarounds recommend but PC still
froze! Finally ran through the In-Place Upgrade of Win
XP - see MS KB Q315341 using Method 2. This retained
program links, etc. (minus a couple of drivers) but
resolved the lock ups as long as 811493 was not
reinstalled afterwards!!! Good luck!!!
>-----Original Message-----
>I am having another issue with my system.
>The system constantly locks up? (Freezes and have to
>reset to reboot)
>I have un-installed Q811493 and fixed my sluggishness,
>however I have had, and are still having the lock up
>issue on this machine!
>The computer will lock up at random, it can go for hours
>sometimes or lately (within the last 2 weeks) it crashes
>after only a few minutes of being turned on?
>It will crash at the desktop if idle, during default Win
>screensaver, it will crash in applications, games,
>internet, whatever?
>
>This has only started to occur within the last 30 or so
>days?
>
>I have systematically replaced every piece of hardware,
>short of the HDD, MO-BO and CPU, in the machine as I
have
>lots of extra parts, and it still crashes?
>I have rolled back drivers for all hardware to earlier
>known stable ones but still the crash?
>
>I was wondering if there are any other issues with any
>more of the "Updates/Hot Fixes" that anyone is aware of?
>Short of removing them all, I was hoping someone might
>have an idea...
>I have seen several other posts on the MS newsgroup with
>the same issue, however no response to correct yet?
>
>System Spec's:(system is 1 year old)
>
>Windows XP Pro
>NAV 2002 - updated weekly
>Abit VH II MO-BO W/Via chipset
>Intel Pentium III, ~1000MHz (not over clocked)
>512MB Crucial PC 133 RAM
>Western Digital 80 GB 7200 rpm Ultra ATA 100
>nVidia GeForce 4 TI 4600 (4.3.4.5 nVidia driver)
>Sound Blaster Live. (latest driver)
>3Com NIC Card
>Logitech optical mouse and standard keyboard
>DirectX Version: DirectX 9.0a
>
>Please Help!!!
>.
>