Re: Wanted! People to Videoconference with

[billurie@nospam.org]

Mike Hall (MS-MVP) wrote:
> Bill
>
> I looked at the BellSouth website and see that they have quite a list of
> supported modems.. I am fairly sure that at least two of them are UPnP
> enabled.. BellSouth may not supply them, but you could always buy one..
>
Mike, I guess my searching methods aren't as good as yours.
Could you link me to that list? Thank you.

-- Bill

[Mike Hall \(MS-MVP\)]

Bill

Not a problem.. click on the link..

https://www.fastaccess.com/content/consumer/popups/modems_popup.html

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





> wrote in message
...
> Mike Hall (MS-MVP) wrote:
>> Bill
>>
>> I looked at the BellSouth website and see that they have quite a list of
>> supported modems.. I am fairly sure that at least two of them are UPnP
>> enabled.. BellSouth may not supply them, but you could always buy one..
>>
> Mike, I guess my searching methods aren't as good as yours.
> Could you link me to that list? Thank you.
>
> -- Bill
>

[billurie@nospam.org]

Mike Hall (MS-MVP) wrote:
> Bill
>
> I looked at the BellSouth website and see that they have quite a list of
> supported modems.. I am fairly sure that at least two of them are UPnP
> enabled.. BellSouth may not supply them, but you could always buy one..
>
Mike, I found the list, and thanks for steering me
to it. I just received the following note from the BellSouth
DSL Help Desk:

The Westell modem is Plug and Play if you connect it via Ethernet. If it is
connected via USB, then you would need to install the USB drivers.

Well, my modem *is* connected via Ethernet. That makes it Plug and
Play, it says. Does that mean it is "UPnP Compliant", and that I need
not change modems?

[Efrain]

I didn't see that any of the Westall modem/routers in their Liteline,
Proline, nor Ultraline were UPnP protocol compatible. I told you the solution
days ago.

" wrote:

> Mike Hall (MS-MVP) wrote:
> > Bill
> >
> > I looked at the BellSouth website and see that they have quite a list of
> > supported modems.. I am fairly sure that at least two of them are UPnP
> > enabled.. BellSouth may not supply them, but you could always buy one..
> >
> Mike, I found the list, and thanks for steering me
> to it. I just received the following note from the BellSouth
> DSL Help Desk:
>
> The Westell modem is Plug and Play if you connect it via Ethernet. If it is
> connected via USB, then you would need to install the USB drivers.
>
> Well, my modem *is* connected via Ethernet. That makes it Plug and
> Play, it says. Does that mean it is "UPnP Compliant", and that I need
> not change modems?
>

[billurie@nospam.org]

wrote:
> Mike Hall (MS-MVP) wrote:
>
>> Bill
>>
>> I looked at the BellSouth website and see that they have quite a list
>> of supported modems.. I am fairly sure that at least two of them are
>> UPnP enabled.. BellSouth may not supply them, but you could always buy
>> one..
>>
> Mike, I found the list, and thanks for steering me
> to it. I just received the following note from the BellSouth
> DSL Help Desk:
>
> The Westell modem is Plug and Play if you connect it via Ethernet. If
> it is
> connected via USB, then you would need to install the USB drivers.
>
> Well, my modem *is* connected via Ethernet. That makes it Plug and
> Play, it says. Does that mean it is "UPnP Compliant", and that I need
> not change modems?
A day later, Mike, and I believe that the problem has been solved,
and almost painlessly. I pinged BellSouth DSL_helpdesk, and they
admitted that the modem in question has properties which must be
changed to allow video and audio to go to the same PC. It has a NAT,
and the whole business of NAT and firewall (which it resembles to
some extent) is technical in an area which I prefer not to pursue.

I gave them Remote Access to my PC, and they reprogrammed the modem
(and updated it), and in short order, I have had successful, full
Videoconference with one local party.

My advice to others with this problem: discuss it with the tech
support people of your ISP, and make sure that your modem and/or router
are configured to allow video plus audio. What really broke it loose was
a test I made, on 56K dial-up to Juno, which resulted in good video-
conferencing. Be strong about it, and maybe my experience will have
helped.

Bill Lurie

[Mike Hall \(MS-MVP\)]

Bill

This has been a problem for quite a while.. until modems appeared that were
or could be UPnP enabled, it looked like combined video/audio in Windows/MSN
Messenger, where the user was running high speed connection through a NAT
device, was lost for ever..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





> wrote in message
...
> wrote:
>> Mike Hall (MS-MVP) wrote:
>>
>>> Bill
>>>
>>> I looked at the BellSouth website and see that they have quite a list of
>>> supported modems.. I am fairly sure that at least two of them are UPnP
>>> enabled.. BellSouth may not supply them, but you could always buy one..
>>>
>> Mike, I found the list, and thanks for steering me
>> to it. I just received the following note from the BellSouth
>> DSL Help Desk:
>>
>> The Westell modem is Plug and Play if you connect it via Ethernet. If it
>> is
>> connected via USB, then you would need to install the USB drivers.
>>
>> Well, my modem *is* connected via Ethernet. That makes it Plug and
>> Play, it says. Does that mean it is "UPnP Compliant", and that I need
>> not change modems?
> A day later, Mike, and I believe that the problem has been solved,
> and almost painlessly. I pinged BellSouth DSL_helpdesk, and they
> admitted that the modem in question has properties which must be
> changed to allow video and audio to go to the same PC. It has a NAT,
> and the whole business of NAT and firewall (which it resembles to
> some extent) is technical in an area which I prefer not to pursue.
>
> I gave them Remote Access to my PC, and they reprogrammed the modem
> (and updated it), and in short order, I have had successful, full
> Videoconference with one local party.
>
> My advice to others with this problem: discuss it with the tech
> support people of your ISP, and make sure that your modem and/or router
> are configured to allow video plus audio. What really broke it loose was
> a test I made, on 56K dial-up to Juno, which resulted in good video-
> conferencing. Be strong about it, and maybe my experience will have
> helped.
>
> Bill Lurie
>

[billurie@nospam.org]

Well, Mike, fortunately it is alive and well, but education on how to
implement it is not easy to come by. This newsgroup certainly seems
to be the appropriate bulletin board on which to publish what it
takes to make it work.

As the record shows, I got plenty of good advice, and fortunately
no barbs, while systematically working to isolate what was standing
in the way. But ultimately, we hit on the idea of trying it with a
low speed simple connection rather than the complex DSL router.
That pinned it down, and since the modem was ISP-furnished, we
got them to put it into a compatible mode.

As I said, let's hope other people in this group do a search
on 'Videoconferencing' and learn from our actions.

```````Bill L.

Mike Hall (MS-MVP) wrote:
> Bill
>
> This has been a problem for quite a while.. until modems appeared that were
> or could be UPnP enabled, it looked like combined video/audio in Windows/MSN
> Messenger, where the user was running high speed connection through a NAT
> device, was lost for ever..
>


--

[Mike Hall \(MS-MVP\)]

Bill

I gave you advice re. UPnP and NAT devices (as did one or two others) when
you started the original thread in the XP basics newsgroup..

Dialup devices are not capable of Network Address Translation, so anybody
using Dialup would not have asked about the problem in the first place.. I
knew from my own experience with early ADSL/DSL/Cable and MSN/Windows
Messenger that audio/video connection was a problem when high-speed first
appeared.. I worked around it at the time by using Yahoo to communicate with
my wife and kids while I worked overseas..

Anyway, it is good that you now have what you wanted..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





> wrote in message
...
> Well, Mike, fortunately it is alive and well, but education on how to
> implement it is not easy to come by. This newsgroup certainly seems
> to be the appropriate bulletin board on which to publish what it
> takes to make it work.
>
> As the record shows, I got plenty of good advice, and fortunately
> no barbs, while systematically working to isolate what was standing
> in the way. But ultimately, we hit on the idea of trying it with a
> low speed simple connection rather than the complex DSL router.
> That pinned it down, and since the modem was ISP-furnished, we
> got them to put it into a compatible mode.
>
> As I said, let's hope other people in this group do a search
> on 'Videoconferencing' and learn from our actions.
>
> ```````Bill L.
>
> Mike Hall (MS-MVP) wrote:
>> Bill
>>
>> This has been a problem for quite a while.. until modems appeared that
>> were or could be UPnP enabled, it looked like combined video/audio in
>> Windows/MSN Messenger, where the user was running high speed connection
>> through a NAT device, was lost for ever..
>>
>
>
> --