RE: Problems with SP2

[Ron J]

Hello wildepad,
Sounds like you went by the book on this one. This may sound dumb
but did you check ?Microsoft for the min, system requirments? Do you have
enough RAM for XP, SP2, and, your programs? Hey it is a start. Users like
you make it so much easier to trouble shoot. Best of luck to you'
Ron J

"Wildepad" wrote:

> Since it was time for a good disk cleaning, I figured I might as well
> install SP2 (all other attempts corrupted the computer).
>
> So, after removing the trackball, printer, etc. (so it was back to all
> original equipment):
>
> 1) Complete disk recovery (including formatting) to return to only
> factory programs and factory settings.
>
> 2) Deleted Weatherbug and Softex software using "add/remove programs"
> (I know from experience that these will crash a Windows Update).
>
> 3) Used the set-up wizard for my dial-up.
>
> 4) Went to Windows Update and downloaded and installed the DirectX
> update.
>
> 5) Went to HP website and downloaded and installed all hardware and
> software updates.
>
> 6) Went to Windows Update and downloaded and installed all available
> updates.
>
> 7) Repeated #6 (the first time through, it located 20 critical
> updates, this time it located 9 more).
>
> 8) Checked that there are no BIOS updates.
>
> 9) Went to HP website and found no other updates (just double
> checking).
>
> 10) Went to Window Update, checked and found no more updates.
>
> 11) Downloaded and installed SP2.
>
> 12) Used Windows Update to download and install another 6 updates that
> weren't there before.
>
> 13) Checked Windows Update -- nothing new there.
>
>
> Now up to this point, the _only_ things that I changed were deleting
> two programs and setting up the dial-up -- _everything_ else was at
> factory settings and as the updates changed it, and I had not opened
> any e-mail or visited any site except HP and MS.
>
> Problems:
>
> A) I installed my word processor from the original CD. It seemed to
> work fine until I ran the spell-check -- it ran, but crashed the
> program when I tried to return to the document.
>
> I tired every possible setting in the 'program compatibility wizard',
> but they all had the same effect: the program will run fine until I do
> a spell-check, at which time the program crashes (doing it _before_
> the spell-check runs, while it crashes it _after_ when running
> straight XP).
>
> B) I installed my CAD program from the original CD. It seemed to work
> fine until I went into 3-D mode. It imediately crashed the program.
>
> Again, the 'program compatibility wizard' didn't help.
>
> C) I installed my graphics program from the original CD. It seemed to
> work fine until I went into the 'save file', at which time it crashed
> (but it had been doing timed backups fine).
>
> Again, the 'program compatibility wizard' didn't help.
>
> NONE of these programs have any internet functions except a link to
> their websites in the 'about' window (and the phone line is
> disconnected whenever I'm not using it).
>
> ALSO --
>
> D) When the computer hibernates, the only way to get it out is to
> unplug it, wait a minute, and plug it back in.
>
> E) At boot, it has the 'password' window. I just hit 'enter', and it
> goes away. I went into 'user accounts' in the 'control panel', set it
> to use the welcome screen, and deleted a user account "ASD$$$" which
> had come from nowhere.
>
> At each reboot, it still wants a password, although one was never
> entered, and no setting in 'user accounts' changes that.
>
> F) .NET passport doesn't work, so I can't contact MS for tech support.
>
>
> I've done the complete format drive to installing SP2 four times since
> Tuesday (with slight variations in when I install the hardware updates
> and optional updates from MS, and once from my original disks rather
> than the recovery partition on the hard drive), and the results are
> always exactly the same.
>
> WHY?
>
>
> Any help greatly appreciated!
>

[johnf]

True, wildepad said it ['in B/W' in par 1] -
" Since it was time for a good disk cleaning, I figured I might as well
install SP2 - "all other attempts [Past tense] corrupted the computer"

Surely back then that would have been a warning signal that there was a
problem in the OS somewhere, rather than waffling on later with steps 1-5
[Current Sense].
(something about shutting the barn door....? - & probably learning how to do
a system clean-up first & homework on installing SP2?)

--

johnf

> Hello wildepad,
> Sounds like you went by the book on this one. This may sound dumb
> but did you check ?Microsoft for the min, system requirments? Do you
> have enough RAM for XP, SP2, and, your programs? Hey it is a start.
> Users like you make it so much easier to trouble shoot. Best of luck
> to you' Ron J
>
> "Wildepad" wrote:
>
>> Since it was time for a good disk cleaning, I figured I might as well
>> install SP2 (all other attempts corrupted the computer).
>>
>> So, after removing the trackball, printer, etc. (so it was back to all
>> original equipment):
>>
>> 1) Complete disk recovery (including formatting) to return to only
>> factory programs and factory settings.
>>
>> 2) Deleted Weatherbug and Softex software using "add/remove programs"
>> (I know from experience that these will crash a Windows Update).
>>
>> 3) Used the set-up wizard for my dial-up.
>>
>> 4) Went to Windows Update and downloaded and installed the DirectX
>> update.
>>
>> 5) Went to HP website and downloaded and installed all hardware and
>> software updates.
>>
>> 6) Went to Windows Update and downloaded and installed all available
>> updates.
>>
>> 7) Repeated #6 (the first time through, it located 20 critical
>> updates, this time it located 9 more).
>>
>> 8) Checked that there are no BIOS updates.
>>
>> 9) Went to HP website and found no other updates (just double
>> checking).
>>
>> 10) Went to Window Update, checked and found no more updates.
>>
>> 11) Downloaded and installed SP2.
>>
>> 12) Used Windows Update to download and install another 6 updates that
>> weren't there before.
>>
>> 13) Checked Windows Update -- nothing new there.
>>
>>
>> Now up to this point, the _only_ things that I changed were deleting
>> two programs and setting up the dial-up -- _everything_ else was at
>> factory settings and as the updates changed it, and I had not opened
>> any e-mail or visited any site except HP and MS.
>>
>> Problems:
>>
>> A) I installed my word processor from the original CD. It seemed to
>> work fine until I ran the spell-check -- it ran, but crashed the
>> program when I tried to return to the document.
>>
>> I tired every possible setting in the 'program compatibility wizard',
>> but they all had the same effect: the program will run fine until I do
>> a spell-check, at which time the program crashes (doing it _before_
>> the spell-check runs, while it crashes it _after_ when running
>> straight XP).
>>
>> B) I installed my CAD program from the original CD. It seemed to work
>> fine until I went into 3-D mode. It imediately crashed the program.
>>
>> Again, the 'program compatibility wizard' didn't help.
>>
>> C) I installed my graphics program from the original CD. It seemed to
>> work fine until I went into the 'save file', at which time it crashed
>> (but it had been doing timed backups fine).
>>
>> Again, the 'program compatibility wizard' didn't help.
>>
>> NONE of these programs have any internet functions except a link to
>> their websites in the 'about' window (and the phone line is
>> disconnected whenever I'm not using it).
>>
>> ALSO --
>>
>> D) When the computer hibernates, the only way to get it out is to
>> unplug it, wait a minute, and plug it back in.
>>
>> E) At boot, it has the 'password' window. I just hit 'enter', and it
>> goes away. I went into 'user accounts' in the 'control panel', set it
>> to use the welcome screen, and deleted a user account "ASD$$$" which
>> had come from nowhere.
>>
>> At each reboot, it still wants a password, although one was never
>> entered, and no setting in 'user accounts' changes that.
>>
>> F) .NET passport doesn't work, so I can't contact MS for tech support.
>>
>>
>> I've done the complete format drive to installing SP2 four times since
>> Tuesday (with slight variations in when I install the hardware updates
>> and optional updates from MS, and once from my original disks rather
>> than the recovery partition on the hard drive), and the results are
>> always exactly the same.
>>
>> WHY?
>>
>>
>> Any help greatly appreciated!

[johnf]

What exctly do you mean by "changing functions"?
Does that fall somehere between 1)-13), or (A) - (F)?


--

johnf

> On Sat, 12 Mar 2005 21:45:03 -0800, "Ron J"
> > wrote:
>
>> Hello wildepad,
>> Sounds like you went by the book on this one. This may sound
>>dumb but did you check ?Microsoft for the min, system requirments? Do
>>you have enough RAM for XP, SP2, and, your programs? Hey it is a
>>start. Users like you make it so much easier to trouble shoot. Best
>> of luck to you' Ron J
>
> Yeah, I did that :) (it's often so easy to bungle the small stuff,
> which is what I figured I did here, but I did check that)
>
> The odd thing is that the major program problems all crop up when
> changing functions, times when the programs have to change the entire
> screen/window.
>
>
>>
>>"Wildepad" wrote:
>>
>>> Since it was time for a good disk cleaning, I figured I might as well
>>> install SP2 (all other attempts corrupted the computer).
>>>
>>> So, after removing the trackball, printer, etc. (so it was back to all
>>> original equipment):
>>>
>>> 1) Complete disk recovery (including formatting) to return to only
>>> factory programs and factory settings.
>>>
>>> 2) Deleted Weatherbug and Softex software using "add/remove programs"
>>> (I know from experience that these will crash a Windows Update).
>>>
>>> 3) Used the set-up wizard for my dial-up.
>>>
>>> 4) Went to Windows Update and downloaded and installed the DirectX
>>> update.
>>>
>>> 5) Went to HP website and downloaded and installed all hardware and
>>> software updates.
>>>
>>> 6) Went to Windows Update and downloaded and installed all available
>>> updates.
>>>
>>> 7) Repeated #6 (the first time through, it located 20 critical
>>> updates, this time it located 9 more).
>>>
>>> 8) Checked that there are no BIOS updates.
>>>
>>> 9) Went to HP website and found no other updates (just double
>>> checking).
>>>
>>> 10) Went to Window Update, checked and found no more updates.
>>>
>>> 11) Downloaded and installed SP2.
>>>
>>> 12) Used Windows Update to download and install another 6 updates that
>>> weren't there before.
>>>
>>> 13) Checked Windows Update -- nothing new there.
>>>
>>>
>>> Now up to this point, the _only_ things that I changed were deleting
>>> two programs and setting up the dial-up -- _everything_ else was at
>>> factory settings and as the updates changed it, and I had not opened
>>> any e-mail or visited any site except HP and MS.
>>>
>>> Problems:
>>>
>>> A) I installed my word processor from the original CD. It seemed to
>>> work fine until I ran the spell-check -- it ran, but crashed the
>>> program when I tried to return to the document.
>>>
>>> I tired every possible setting in the 'program compatibility wizard',
>>> but they all had the same effect: the program will run fine until I do
>>> a spell-check, at which time the program crashes (doing it _before_
>>> the spell-check runs, while it crashes it _after_ when running
>>> straight XP).
>>>
>>> B) I installed my CAD program from the original CD. It seemed to work
>>> fine until I went into 3-D mode. It imediately crashed the program.
>>>
>>> Again, the 'program compatibility wizard' didn't help.
>>>
>>> C) I installed my graphics program from the original CD. It seemed to
>>> work fine until I went into the 'save file', at which time it crashed
>>> (but it had been doing timed backups fine).
>>>
>>> Again, the 'program compatibility wizard' didn't help.
>>>
>>> NONE of these programs have any internet functions except a link to
>>> their websites in the 'about' window (and the phone line is
>>> disconnected whenever I'm not using it).
>>>
>>> ALSO --
>>>
>>> D) When the computer hibernates, the only way to get it out is to
>>> unplug it, wait a minute, and plug it back in.
>>>
>>> E) At boot, it has the 'password' window. I just hit 'enter', and it
>>> goes away. I went into 'user accounts' in the 'control panel', set it
>>> to use the welcome screen, and deleted a user account "ASD$$$" which
>>> had come from nowhere.
>>>
>>> At each reboot, it still wants a password, although one was never
>>> entered, and no setting in 'user accounts' changes that.
>>>
>>> F) .NET passport doesn't work, so I can't contact MS for tech support.
>>>
>>>
>>> I've done the complete format drive to installing SP2 four times since
>>> Tuesday (with slight variations in when I install the hardware updates
>>> and optional updates from MS, and once from my original disks rather
>>> than the recovery partition on the hard drive), and the results are
>>> always exactly the same.
>>>
>>> WHY?
>>>
>>>
>>> Any help greatly appreciated!

[Ron J]

Hello Wild,
I read your steps at least 12 times. The things you describe all point to
spy\malware. I don't know how or where but it is the only thing that makes
sense.
Maybe some sort of code has ben placed in an update from HP or MS
..Microsoft will love me for that one. There is an epidemic of update problems
now. i recieve e-mail from ITTool Box>windows XP Pro groups. These guys are
not rookies and most of them know security like you know your way home from
work. I installed 5 sets of sP2 yesterday with no trouble what so ever.
Wild I have an idea, there is one thing you might try different. Install
and go only to MS Update site. Don't go to HP or anywhere else. Havew you
been getting the bits transfer OK? It is the very first update after you
install.Thats how I do it but I work with software very different from yours.
You could be having a hardware issue with XP or SP2. The great thing is your
machine is still in good shape by now 50% of the users would have torn
everything up so bad it is not worth it to try and help. Hang in there wild.
Oh I almost forgot...... what dial-up provider are you using? When I used
dial-up it was an 24 hour fight with spyware. Maybe if we started keeping
a list of who is having problems\ the net. connect they use etc. we can stop
some of this The bad guys don't want the good guys patched up. They loose!
Ron J





"johnf" wrote:

> True, wildepad said it ['in B/W' in par 1] -
> " Since it was time for a good disk cleaning, I figured I might as well
> install SP2 - "all other attempts [Past tense] corrupted the computer"
>
> Surely back then that would have been a warning signal that there was a
> problem in the OS somewhere, rather than waffling on later with steps 1-5
> [Current Sense].
> (something about shutting the barn door....? - & probably learning how to do
> a system clean-up first & homework on installing SP2?)
>
> --
>
> johnf
>
> > Hello wildepad,
> > Sounds like you went by the book on this one. This may sound dumb
> > but did you check ?Microsoft for the min, system requirments? Do you
> > have enough RAM for XP, SP2, and, your programs? Hey it is a start.
> > Users like you make it so much easier to trouble shoot. Best of luck
> > to you' Ron J
> >
> > "Wildepad" wrote:
> >
> >> Since it was time for a good disk cleaning, I figured I might as well
> >> install SP2 (all other attempts corrupted the computer).
> >>
> >> So, after removing the trackball, printer, etc. (so it was back to all
> >> original equipment):
> >>
> >> 1) Complete disk recovery (including formatting) to return to only
> >> factory programs and factory settings.
> >>
> >> 2) Deleted Weatherbug and Softex software using "add/remove programs"
> >> (I know from experience that these will crash a Windows Update).
> >>
> >> 3) Used the set-up wizard for my dial-up.
> >>
> >> 4) Went to Windows Update and downloaded and installed the DirectX
> >> update.
> >>
> >> 5) Went to HP website and downloaded and installed all hardware and
> >> software updates.
> >>
> >> 6) Went to Windows Update and downloaded and installed all available
> >> updates.
> >>
> >> 7) Repeated #6 (the first time through, it located 20 critical
> >> updates, this time it located 9 more).
> >>
> >> 8) Checked that there are no BIOS updates.
> >>
> >> 9) Went to HP website and found no other updates (just double
> >> checking).
> >>
> >> 10) Went to Window Update, checked and found no more updates.
> >>
> >> 11) Downloaded and installed SP2.
> >>
> >> 12) Used Windows Update to download and install another 6 updates that
> >> weren't there before.
> >>
> >> 13) Checked Windows Update -- nothing new there.
> >>
> >>
> >> Now up to this point, the _only_ things that I changed were deleting
> >> two programs and setting up the dial-up -- _everything_ else was at
> >> factory settings and as the updates changed it, and I had not opened
> >> any e-mail or visited any site except HP and MS.
> >>
> >> Problems:
> >>
> >> A) I installed my word processor from the original CD. It seemed to
> >> work fine until I ran the spell-check -- it ran, but crashed the
> >> program when I tried to return to the document.
> >>
> >> I tired every possible setting in the 'program compatibility wizard',
> >> but they all had the same effect: the program will run fine until I do
> >> a spell-check, at which time the program crashes (doing it _before_
> >> the spell-check runs, while it crashes it _after_ when running
> >> straight XP).
> >>
> >> B) I installed my CAD program from the original CD. It seemed to work
> >> fine until I went into 3-D mode. It imediately crashed the program.
> >>
> >> Again, the 'program compatibility wizard' didn't help.
> >>
> >> C) I installed my graphics program from the original CD. It seemed to
> >> work fine until I went into the 'save file', at which time it crashed
> >> (but it had been doing timed backups fine).
> >>
> >> Again, the 'program compatibility wizard' didn't help.
> >>
> >> NONE of these programs have any internet functions except a link to
> >> their websites in the 'about' window (and the phone line is
> >> disconnected whenever I'm not using it).
> >>
> >> ALSO --
> >>
> >> D) When the computer hibernates, the only way to get it out is to
> >> unplug it, wait a minute, and plug it back in.
> >>
> >> E) At boot, it has the 'password' window. I just hit 'enter', and it
> >> goes away. I went into 'user accounts' in the 'control panel', set it
> >> to use the welcome screen, and deleted a user account "ASD$$$" which
> >> had come from nowhere.
> >>
> >> At each reboot, it still wants a password, although one was never
> >> entered, and no setting in 'user accounts' changes that.
> >>
> >> F) .NET passport doesn't work, so I can't contact MS for tech support.
> >>
> >>
> >> I've done the complete format drive to installing SP2 four times since
> >> Tuesday (with slight variations in when I install the hardware updates
> >> and optional updates from MS, and once from my original disks rather
> >> than the recovery partition on the hard drive), and the results are
> >> always exactly the same.
> >>
> >> WHY?
> >>
> >>
> >> Any help greatly appreciated!
>
>
>

[Ron J]

Excuse me, wild but I thought I was helping you. Sometimes there are no
quick fixes. I don't know what you are doing wrong. I had been trying to
figure it out You say no clean up can clean up your disc? How bad is it? Have
you used defrag ? Not clean up, defrag. I am sorry you felt no one helped
you. Good luck.
R

"Wildepad" wrote:

> On Sun, 13 Mar 2005 17:53:45 +1100, "johnf" >
> wrote:
> > >True, wildepad said it ['in B/W' in par 1] -
> >" Since it was time for a good disk cleaning, I figured I might as well
> >install SP2 - "all other attempts [Past tense] corrupted the computer"
> >
> >Surely back then that would have been a warning signal that there was a
> >problem in the OS somewhere, rather than waffling on later with steps 1-5
> >[Current Sense].
> >(something about shutting the barn door....? - & probably learning how to do
> >a system clean-up first & homework on installing SP2?)
>
> I install and remove software quite often, which leads to left-behind
> files, stray registry entries, etc. which no clean-up is going to
> completely eradicate.
>
> When I tried to install SP2 before, I just let the automatic updates
> handle it. It corrupted the computer beyond hope. I tried again by
> doing a complete system restore, installing all the updates except for
> SP2, installing and checking out all my apps, and then installing SP2.
> It again corrupted the computer beyond all hope.
>
> Since no one (not HP, MS, or anyone in this group) could/would lend
> assistance, in the interest of getting back to using the computer
> instead of fighting it, I simply did another complete system recovery
> and installed the normal updates and my apps, leaving SP2 for some
> later date.
>
> That later date is now, so I tried a different approach -- from
> absolutely clean slate, I installed SP2 _before_ installing any apps.
>
>
> If you are capable of being helpful, perhaps you would like to point
> out which step in the process was wrong . . .
>

[Mike Hall \(MS-MVP\)]

Ron

Try not to take it to heart.. not all people are ungrateful..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Ron J" > wrote in message
...
> Excuse me, wild but I thought I was helping you. Sometimes there are no
> quick fixes. I don't know what you are doing wrong. I had been trying to
> figure it out You say no clean up can clean up your disc? How bad is it?
> Have
> you used defrag ? Not clean up, defrag. I am sorry you felt no one
> helped
> you. Good luck.
> R
>
> "Wildepad" wrote:
>
>> On Sun, 13 Mar 2005 17:53:45 +1100, "johnf" >
>> wrote:
>> > >True, wildepad said it ['in B/W' in par 1] -
>> >" Since it was time for a good disk cleaning, I figured I might as well
>> >install SP2 - "all other attempts [Past tense] corrupted the computer"
>> >
>> >Surely back then that would have been a warning signal that there was a
>> >problem in the OS somewhere, rather than waffling on later with steps
>> >1-5
>> >[Current Sense].
>> >(something about shutting the barn door....? - & probably learning how
>> >to do
>> >a system clean-up first & homework on installing SP2?)
>>
>> I install and remove software quite often, which leads to left-behind
>> files, stray registry entries, etc. which no clean-up is going to
>> completely eradicate.
>>
>> When I tried to install SP2 before, I just let the automatic updates
>> handle it. It corrupted the computer beyond hope. I tried again by
>> doing a complete system restore, installing all the updates except for
>> SP2, installing and checking out all my apps, and then installing SP2.
>> It again corrupted the computer beyond all hope.
>>
>> Since no one (not HP, MS, or anyone in this group) could/would lend
>> assistance, in the interest of getting back to using the computer
>> instead of fighting it, I simply did another complete system recovery
>> and installed the normal updates and my apps, leaving SP2 for some
>> later date.
>>
>> That later date is now, so I tried a different approach -- from
>> absolutely clean slate, I installed SP2 _before_ installing any apps.
>>
>>
>> If you are capable of being helpful, perhaps you would like to point
>> out which step in the process was wrong . . .
>>

[Mike Hall \(MS-MVP\)]

Wild

If you want to be careless about what you do with a machine 'in production',
then that is your call.. but when somebody tries to help you out of the mess
for which YOU are responsible, at least show courtesy and respect..

Re. your problem.. some makes of computer require patches available from the
manufacturer before SP2 can be installed.. regardless of any previous
contact you have had with HP, try them again for a patch..

Then go to this website.. http://www3.telus.net/dandemar/spackins.htm ..


--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Wildepad" > wrote in message
...
> On Sun, 13 Mar 2005 17:53:45 +1100, "johnf" >
> wrote:
>
>>True, wildepad said it ['in B/W' in par 1] -
>>" Since it was time for a good disk cleaning, I figured I might as well
>>install SP2 - "all other attempts [Past tense] corrupted the computer"
>>
>>Surely back then that would have been a warning signal that there was a
>>problem in the OS somewhere, rather than waffling on later with steps 1-5
>>[Current Sense].
>>(something about shutting the barn door....? - & probably learning how to
>>do
>>a system clean-up first & homework on installing SP2?)
>
> I install and remove software quite often, which leads to left-behind
> files, stray registry entries, etc. which no clean-up is going to
> completely eradicate.
>
> When I tried to install SP2 before, I just let the automatic updates
> handle it. It corrupted the computer beyond hope. I tried again by
> doing a complete system restore, installing all the updates except for
> SP2, installing and checking out all my apps, and then installing SP2.
> It again corrupted the computer beyond all hope.
>
> Since no one (not HP, MS, or anyone in this group) could/would lend
> assistance, in the interest of getting back to using the computer
> instead of fighting it, I simply did another complete system recovery
> and installed the normal updates and my apps, leaving SP2 for some
> later date.
>
> That later date is now, so I tried a different approach -- from
> absolutely clean slate, I installed SP2 _before_ installing any apps.
>
>
> If you are capable of being helpful, perhaps you would like to point
> out which step in the process was wrong . . .

[johnf]

Sorry, but I can't see any snide remarks that I've posted - they were
supposed to be helpful ones.
Basic rules (as far as I'm concerned), if you have a 'brandname' PC, never
try to do a major upgrade without completely checking their upgrades first.
When XP2 was first released (check back through the NGs) there were so many
problems with HP owners, as HP didn't bother to publicly release pre-fixes;
that eventually came weeks later.
That's why I said (in other words), thoroughly peruse the HP website & make
sure you are completely up to date.
What many people do not realise is that SP2 is not a patch or Hotfix - it's
a complete reconstruction of XP!


--

johnf

> On Sun, 13 Mar 2005 18:05:17 -0500, "Mike Hall \(MS-MVP\)"
> > wrote:
>
>>Wild
>>
>>If you want to be careless about what you do with a machine 'in
>>production', then that is your call..
>
> Careless? I've installed the updates from HP and MS according to the
> best available information from each on how to install updates, and
> the computer doesn't work -- what's 'careless' about that?
>
>
>>but when somebody tries to help you out of the mess
>>for which YOU are responsible, at least show courtesy and respect..
>
> Somehow the wires got crossed -- if you look at the thread, I
> responded appropriately to the snide remarks of "johnf", and I
> expressed appreciation to "Ron J" because, although there doesn't seem
> to be a cure, he at least suggested some things and tried to help.
>
>
>>Re. your problem.. some makes of computer require patches available
>>from the manufacturer before SP2 can be installed.. regardless of any
>>previous contact you have had with HP, try them again for a patch..
>
> There are several such updates, and I installed them (as noted in the
> original post: points 5 and 9).
>
>>Then go to this website.. http://www3.telus.net/dandemar/spackins.htm ..
>
> Except for the things that were unnecessary because I did a complete
> system restore (format drive C: and return to factory installation), I
> did all of that. in that order, except that I am forced by necessity
> to download and install the SP2 through Windows Update.
>
> I found four such checklists, some more complete than that
> (specifically saying the order to install software and hardware
> updates), and tried them all (I did a complete system recovery each
> time, so absolutely nothing could carry through from one to the next).
>
> Still no joy, and I have deadlines to meet, so can't play with it
> anymore. I'll just have to live without SP2 until someone comes up
> with a version that actually works on all HP computers that come with
> WinXP (yeah, like that's going to happen).
>
> Thanks for the comments, and sorry for the misunderstanding about who
> I replied to re: "johnf" and "Ron J".

[Mike Hall \(MS-MVP\)]

Wild

I saw your retraction post to Ron J.. your original remark was just
unfortunately placed..

Re. HP and SP2, Dell and Compaq also had issues with SP2 that required
patches from both manufacturers.. I really don't know what they do to an OEM
install or any hardware that would require 'fixing' (shakes head)..

I wish you well, and hope that HP can get their act together for you..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Wildepad" > wrote in message
...
> On Sun, 13 Mar 2005 18:05:17 -0500, "Mike Hall \(MS-MVP\)"
> > wrote:
>
>>Wild
>>
>>If you want to be careless about what you do with a machine 'in
>>production',
>>then that is your call..
>
> Careless? I've installed the updates from HP and MS according to the
> best available information from each on how to install updates, and
> the computer doesn't work -- what's 'careless' about that?
>
>
>>but when somebody tries to help you out of the mess
>>for which YOU are responsible, at least show courtesy and respect..
>
> Somehow the wires got crossed -- if you look at the thread, I
> responded appropriately to the snide remarks of "johnf", and I
> expressed appreciation to "Ron J" because, although there doesn't seem
> to be a cure, he at least suggested some things and tried to help.
>
>
>>Re. your problem.. some makes of computer require patches available from
>>the
>>manufacturer before SP2 can be installed.. regardless of any previous
>>contact you have had with HP, try them again for a patch..
>
> There are several such updates, and I installed them (as noted in the
> original post: points 5 and 9).
>
>>Then go to this website.. http://www3.telus.net/dandemar/spackins.htm ..
>
> Except for the things that were unnecessary because I did a complete
> system restore (format drive C: and return to factory installation), I
> did all of that. in that order, except that I am forced by necessity
> to download and install the SP2 through Windows Update.
>
> I found four such checklists, some more complete than that
> (specifically saying the order to install software and hardware
> updates), and tried them all (I did a complete system recovery each
> time, so absolutely nothing could carry through from one to the next).
>
> Still no joy, and I have deadlines to meet, so can't play with it
> anymore. I'll just have to live without SP2 until someone comes up
> with a version that actually works on all HP computers that come with
> WinXP (yeah, like that's going to happen).
>
> Thanks for the comments, and sorry for the misunderstanding about who
> I replied to re: "johnf" and "Ron J".

[johnf]

Good luck if you won't even debate any advice given.

--

johnf

> On Sun, 13 Mar 2005 21:10:25 -0500, "Mike Hall \(MS-MVP\)"
> > wrote:
>
>>Wild
>>
>>I saw your retraction post to Ron J.. your original remark was just
>>unfortunately placed..
>
> Um, quibble, but it wasn't a retraction -- it was a clarification. If
> you had looked at the attributes, you would have seen that there was a
> regrettable misperception on Ron J's part.
>
>
>>Re. HP and SP2, Dell and Compaq also had issues with SP2 that required
>>patches from both manufacturers.. I really don't know what they do to
>>an OEM install or any hardware that would require 'fixing' (shakes
>>head)..
>
> Oh? You mean that everything MS puts out never needs a fix?
>
>>I wish you well, and hope that HP can get their act together for you..
>
> It's on MS's end to produce something that can cross-platform.
>
> I find it perversely amusing that when talking to someone else about
> this, they mentioned that they've been unable to e-mail MS about their
> own problems with SP2 because their .NET passport, which MS requires,
> failed, just as mine did, leaving us out in the cold.

[Tom]

"Wildepad" > wrote in message
...
> On Sun, 13 Mar 2005 21:10:25 -0500, "Mike Hall \(MS-MVP\)"
> > wrote:
>

> regrettable misperception on Ron J's part.
>

You mean "regrettable perception", no such word that you used, nor is it
proper usage.

[Mike Hall \(MS-MVP\)]

Wild

Microsoft supply XP OS as OEM on the basis that the vendor fully supports
it.. if the vendor does not, then why is that the responsibility of
Microsoft?.. the major name manufacturers and vendors commission
motherboards that are slightly off standard specification, a kind of company
signature.. they then add whatever to the OEM installation to make it work..
why is that the responsibility of Microsoft?

It seems to me that you could probably be using older programs that are
borderline in XP.. do you think that Microsoft are responsible for what you
choose to run?.. have you considered questioning the program authors re.
fixes such that the programs might work in XP SP2?..

Microsoft do their best to provide a stable and safe OS in the interests of
computing generally.. third party software authors are acutely aware of the
problems, yet in some cases choose to do NOTHING re. compatibility with the
latest and safest OS.. well, actually they do.. they produce new versions
for which they demand large amounts of money.. and this is the
responsibility of Microsoft?

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Wildepad" > wrote in message
...
> On Sun, 13 Mar 2005 21:10:25 -0500, "Mike Hall \(MS-MVP\)"
> > wrote:
>
>>Wild
>>
>>I saw your retraction post to Ron J.. your original remark was just
>>unfortunately placed..
>
> Um, quibble, but it wasn't a retraction -- it was a clarification. If
> you had looked at the attributes, you would have seen that there was a
> regrettable misperception on Ron J's part.
>
>
>>Re. HP and SP2, Dell and Compaq also had issues with SP2 that required
>>patches from both manufacturers.. I really don't know what they do to an
>>OEM
>>install or any hardware that would require 'fixing' (shakes head)..
>
> Oh? You mean that everything MS puts out never needs a fix?
>
>>I wish you well, and hope that HP can get their act together for you..
>
> It's on MS's end to produce something that can cross-platform.
>
> I find it perversely amusing that when talking to someone else about
> this, they mentioned that they've been unable to e-mail MS about their
> own problems with SP2 because their .NET passport, which MS requires,
> failed, just as mine did, leaving us out in the cold.

[Ron J]

Hello Mike, Jhon & wild,
I kenw all to well what wild meant. Being a strong "Ride For The Brand"
man, to me, when you insult one you insult all . Wilde is most likely using
programs not compat. with SP2. I use two HP machines at home . And I have
customers with HP machines. I have had no trouble with SP2 or XP other than
some printers acting up or having to be replaced for nore compat. ones. Thats
the way it goes, No ones fault. Sometimes lfe sucks. You can cry about or you
can fix it. Wild, you will have to go deeper into programs thagt are compat.
with SP2 or drop SP2 altoghter. Ms has the info it takes work to find it.
Yes, it sucks.
That's life,
Best of luck to all,. Ron J

"Mike Hall (MS-MVP)" wrote:

> Wild
>
> Microsoft supply XP OS as OEM on the basis that the vendor fully supports
> it.. if the vendor does not, then why is that the responsibility of
> Microsoft?.. the major name manufacturers and vendors commission
> motherboards that are slightly off standard specification, a kind of company
> signature.. they then add whatever to the OEM installation to make it work..
> why is that the responsibility of Microsoft?
>
> It seems to me that you could probably be using older programs that are
> borderline in XP.. do you think that Microsoft are responsible for what you
> choose to run?.. have you considered questioning the program authors re.
> fixes such that the programs might work in XP SP2?..
>
> Microsoft do their best to provide a stable and safe OS in the interests of
> computing generally.. third party software authors are acutely aware of the
> problems, yet in some cases choose to do NOTHING re. compatibility with the
> latest and safest OS.. well, actually they do.. they produce new versions
> for which they demand large amounts of money.. and this is the
> responsibility of Microsoft?
>
> --
> Mike Hall
> MVP - Windows Shell/user
>
> http://dts-l.org/goodpost.htm
>
>
>
>
>
> "Wildepad" > wrote in message
> ...
> > On Sun, 13 Mar 2005 21:10:25 -0500, "Mike Hall \(MS-MVP\)"
> > > wrote:
> >
> >>Wild
> >>
> >>I saw your retraction post to Ron J.. your original remark was just
> >>unfortunately placed..
> >
> > Um, quibble, but it wasn't a retraction -- it was a clarification. If
> > you had looked at the attributes, you would have seen that there was a
> > regrettable misperception on Ron J's part.
> >
> >
> >>Re. HP and SP2, Dell and Compaq also had issues with SP2 that required
> >>patches from both manufacturers.. I really don't know what they do to an
> >>OEM
> >>install or any hardware that would require 'fixing' (shakes head)..
> >
> > Oh? You mean that everything MS puts out never needs a fix?
> >
> >>I wish you well, and hope that HP can get their act together for you..
> >
> > It's on MS's end to produce something that can cross-platform.
> >
> > I find it perversely amusing that when talking to someone else about
> > this, they mentioned that they've been unable to e-mail MS about their
> > own problems with SP2 because their .NET passport, which MS requires,
> > failed, just as mine did, leaving us out in the cold.
>
>
>

[Jupiter Jones [MVP]]

If I read this correctly, you used windows Update instead of ordering SP-2
on CD or downloading SP-2 and burning to CD.
You may have skipped unnecessary steps, but you also skipped one of the most
important, get SP-2 on CD.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
In memory of our dear friend, MVP Alex Nichol
http://www.dts-l.org


"Wildepad" > wrote in message >>Then go to this
website.. http://www3.telus.net/dandemar/spackins.htm ..
>
> Except for the things that were unnecessary because I did a complete
> system restore (format drive C: and return to factory installation), I
> did all of that. in that order, except that I am forced by necessity
> to download and install the SP2 through Windows Update.
>
> I found four such checklists, some more complete than that
> (specifically saying the order to install software and hardware
> updates), and tried them all (I did a complete system recovery each
> time, so absolutely nothing could carry through from one to the next).
>
> Still no joy, and I have deadlines to meet, so can't play with it
> anymore. I'll just have to live without SP2 until someone comes up
> with a version that actually works on all HP computers that come with
> WinXP (yeah, like that's going to happen).
>
> Thanks for the comments, and sorry for the misunderstanding about who
> I replied to re: "johnf" and "Ron J".

[Jupiter Jones [MVP]]

Keep ordering every week until you get the CD.
Or have a trusted friend mail it to you after they order or burn themselves.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
In memory of our dear friend, MVP Alex Nichol
http://www.dts-l.org


"Wildepad" > wrote in message
...
> On Mon, 14 Mar 2005 14:19:13 -0700, "Jupiter Jones [MVP]"
> > wrote:
>
>>If I read this correctly, you used windows Update instead of ordering SP-2
>>on CD or downloading SP-2 and burning to CD.
>>You may have skipped unnecessary steps, but you also skipped one of the
>>most
>>important, get SP-2 on CD.
>
> I don't know anyone who has it, DSL isn't available here, and although
> I ordered it from MS twice (about four months ago and then again about
> two months ago), in their infinite wisdom they never sent it.
>
>

[Ron J]

Hello wild,
I am, going to popst this in hopes you will be notifed. Despite the
misunderstanding. I have not stopped researching your issue. I love a good
chase and this issue gave me one. if you are still haveing trouble it is
because SP2 reconfigures the firewall when using a dial-up connedtion. The
patch for this has not been offically released to the public. At the time
that I posted this , you could get the patch @pcworld.com/ 146418. Sorry it
took so long. I have been busy. Best of luck to you.
Ron J

"Jupiter Jones [MVP]" wrote:
Keep ordering every week until you get the CD.
> Or have a trusted friend mail it to you after they order or burn themselves.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> In memory of our dear friend, MVP Alex Nichol
> http://www.dts-l.org
>
>
> "Wildepad" > wrote in message
> ...
> > On Mon, 14 Mar 2005 14:19:13 -0700, "Jupiter Jones [MVP]"
> > > wrote:
> >
> >>If I read this correctly, you used windows Update instead of ordering SP-2
> >>on CD or downloading SP-2 and burning to CD.
> >>You may have skipped unnecessary steps, but you also skipped one of the
> >>most
> >>important, get SP-2 on CD.
> >
> > I don't know anyone who has it, DSL isn't available here, and although
> > I ordered it from MS twice (about four months ago and then again about
> > two months ago), in their infinite wisdom they never sent it.
> >
> >
>
>
>