Unable to Click 'Accept' on WindowsUpdate

[Keiron]

Hi

We just took delivery of a brand new Dell laptop. I ran a windows update,
selected everything, but when the license window pops up, I cant see the
accept button!! No matter what I do I cannot click on the accept button!

Has anyone else seen this? no key combo works either (eg - alt a, tab enter)

help!!

thansk,

Keiron

[Rick \Nutcase\ Rogers]

Hi Keiron,

From: http://v4.windowsupdate.microsoft.com/troubleshoot/

<quote>

1. Open Internet Explorer
2. Click on Tools
3. Click on Internet Property from the drop down menu
4. Click on the Connection tab
5. Click on the Lan Settings button
6. Remove the check mark from automatically detect setting
7. Remove the check mark from Use automatic configuration script
8. Click Ok and close Internet Explorer

<end>

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Keiron" > wrote in message
...
> Hi
>
> We just took delivery of a brand new Dell laptop. I ran a windows update,
> selected everything, but when the license window pops up, I cant see the
> accept button!! No matter what I do I cannot click on the accept button!
>
> Has anyone else seen this? no key combo works either (eg - alt a, tab
enter)
>
> help!!
>
> thansk,
>
> Keiron
>
>

[RV]

The lan settings made no difference on our Dell laptop. I found a
suggestion in another group to hit the tab key and it worked for me.
The accept button appears.



"Rick \"Nutcase\" Rogers" > wrote in message >...
> Hi Keiron,
>
> From: http://v4.windowsupdate.microsoft.com/troubleshoot/
>
> <quote>
>
> 1. Open Internet Explorer
> 2. Click on Tools
> 3. Click on Internet Property from the drop down menu
> 4. Click on the Connection tab
> 5. Click on the Lan Settings button
> 6. Remove the check mark from automatically detect setting
> 7. Remove the check mark from Use automatic configuration script
> 8. Click Ok and close Internet Explorer
>
> <end>
>
> --
> Best of Luck,
>
> Rick Rogers aka "Nutcase" MS-MVP - Win9x
> http://mvp.support.microsoft.com/
> Associate Expert - WinXP - Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Win98 Help - www.rickrogers.org
>
> "Keiron" > wrote in message
> ...
> > Hi
> >
> > We just took delivery of a brand new Dell laptop. I ran a windows update,
> > selected everything, but when the license window pops up, I cant see the
> > accept button!! No matter what I do I cannot click on the accept button!
> >
> > Has anyone else seen this? no key combo works either (eg - alt a, tab
> enter)
> >
> > help!!
> >
> > thansk,
> >
> > Keiron
> >
> >