Ron Hirsch
March 19th 05, 06:11 PM
I hvae a friend with a machine running Windows XP Home, and the machine has
developed a strange characteristic. When going through the usual steps to
shut down, the desktop just sits there. After a few minutes, the screen
reaches the next Windows screen, showing the logo, and which reads "Shutting
Down".
That's it. It stays that way indefinitely. He's logged on as the owner.
Any ideas on this?
Is it possible that there's some spyware, malware, or other stuff that's
involved here?
I'm not sure that he has SP2 installed, but I could check on that if needed.
Thanks for any help.
Ron Hirsch
developed a strange characteristic. When going through the usual steps to
shut down, the desktop just sits there. After a few minutes, the screen
reaches the next Windows screen, showing the logo, and which reads "Shutting
Down".
That's it. It stays that way indefinitely. He's logged on as the owner.
Any ideas on this?
Is it possible that there's some spyware, malware, or other stuff that's
involved here?
I'm not sure that he has SP2 installed, but I could check on that if needed.
Thanks for any help.
Ron Hirsch