Repairing Internet Explorer

[John Peterson]

My IE has become corrupted so I have had to turn to Firefox to access the
internet. How do I repair Windows XP Pro-SP2 IE v6? I first noticed the
problem when using Outlook Express hyperlinks. Task Manager indicates IE-Not
responding. Then trying to access IE directly I had the same response. Can
anyone help an old geezer? It would be much appreciated. Thanks.

[Ramesh, MS-MVP]

Hi John,

In most cases, Internet Explorer does not require a repair especially in
Windows XP. The unresponsiveness of IE is usually caused by third-party
addons, malware etc. Run these malware cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Clean-up Windows Startup:
http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

FYI, to repair IE 6 SP2, you need to reinstall Windows XP SP2 (though it's
not necessary). For OE hyperlinks issue, try this:

1. Close all instances of Internet Explorer
2. Click Start/Run and type INETCPL.CPL
3. Click the Programs tab, and click "Reset Web Settings" button
4. Select "Yes" when prompted, and click OK to close the dialog.

This usually fixes the corrupt IE related file associations. If not, you may
want to execute these commands from Start/Run:

regsvr32 /i shdocvw.dll
regsvr32 /i urlmon.dll
regsvr32 oleaut32.dll

See also:
You cannot open a new Internet Explorer window or nothing occurs after you
click a link:
http://support.microsoft.com/?kbid=281679

To fix the Internet Explorer settings (file associations) etc, you may use
the Set Program Access and Defaults feature in Add/Remove Programs applet.
This really is an wonderful feature. The equivalent command for setting
Internet Explorer as the default is (type in Start/Run):

shmgrate.exe OCInstallReinstallIE

This command sets IE as the default, and fixes the incorrect association
settings. Applicable for Windows XP SP1 and above (and above Windows 2000
SP4 I *think*)

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"John Peterson" > wrote in message
...
> My IE has become corrupted so I have had to turn to Firefox to access the
> internet. How do I repair Windows XP Pro-SP2 IE v6? I first noticed the
> problem when using Outlook Express hyperlinks. Task Manager indicates
> IE-Not responding. Then trying to access IE directly I had the same
> response. Can anyone help an old geezer? It would be much appreciated.
> Thanks.

[John Peterson]

Did all this and reinstalled Win XP SP2 as an upgrade but still have the
same problem. I also tried to install IE 6 but the install discovered a
newer version on my machine and refused to go further. Is there anything
else that I might do to find the answer?
I just purchased a pair of SATA hard drives with the idea that I could
install a clean copy of XP. Do you think that will be successful?


Hi John,

In most cases, Internet Explorer does not require a repair especially in
Windows XP. The unresponsiveness of IE is usually caused by third-party
addons, malware etc. Run these malware cleaners:

1. Ad-Aware
http://www.lavasoftusa.com

2. SpyBot S&D
http://www.safer-networking.org

3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

Update 1 & 2 before running a scan.

Clean-up Windows Startup:
http://windowsxp.mvps.org/startup.htm

Then, run a full system virus scan with fully updated definitions. Try Trend
Micro's Sysclean package (free), it's capable of eliminating keyloggers,
trojans etc.

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

FYI, to repair IE 6 SP2, you need to reinstall Windows XP SP2 (though it's
not necessary). For OE hyperlinks issue, try this:

1. Close all instances of Internet Explorer
2. Click Start/Run and type INETCPL.CPL
3. Click the Programs tab, and click "Reset Web Settings" button
4. Select "Yes" when prompted, and click OK to close the dialog.

This usually fixes the corrupt IE related file associations. If not, you may
want to execute these commands from Start/Run:

regsvr32 /i shdocvw.dll
regsvr32 /i urlmon.dll
regsvr32 oleaut32.dll

See also:
You cannot open a new Internet Explorer window or nothing occurs after you
click a link:
http://support.microsoft.com/?kbid=281679

To fix the Internet Explorer settings (file associations) etc, you may use
the Set Program Access and Defaults feature in Add/Remove Programs applet.
This really is an wonderful feature. The equivalent command for setting
Internet Explorer as the default is (type in Start/Run):

shmgrate.exe OCInstallReinstallIE

This command sets IE as the default, and fixes the incorrect association
settings. Applicable for Windows XP SP1 and above (and above Windows 2000
SP4 I *think*)

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"John Peterson" > wrote in message
...
> My IE has become corrupted so I have had to turn to Firefox to access the
> internet. How do I repair Windows XP Pro-SP2 IE v6? I first noticed the
> problem when using Outlook Express hyperlinks. Task Manager indicates
> IE-Not responding. Then trying to access IE directly I had the same
> response. Can anyone help an old geezer? It would be much appreciated.
> Thanks.

[Mark L. Ferguson]

To repair all system files, go to Start/Run, and type (or paste in): SFC /SCANNOW (see: Description of Windows XP and Windows Server
2003 System File Checker (Sfc.exe): http://support.microsoft.com/default.aspx?scid=kb;en-us;310747 )

--

Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS Antispyware version 1.0.509
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"John Peterson" > wrote in message ...
> Did all this and reinstalled Win XP SP2 as an upgrade but still have the
> same problem. I also tried to install IE 6 but the install discovered a
> newer version on my machine and refused to go further. Is there anything
> else that I might do to find the answer?
> I just purchased a pair of SATA hard drives with the idea that I could
> install a clean copy of XP. Do you think that will be successful?
>
>
> Hi John,
>
> In most cases, Internet Explorer does not require a repair especially in
> Windows XP. The unresponsiveness of IE is usually caused by third-party
> addons, malware etc. Run these malware cleaners:
>
> 1. Ad-Aware
> http://www.lavasoftusa.com
>
> 2. SpyBot S&D
> http://www.safer-networking.org
>
> 3. CWShredder
> http://www.intermute.com/spysubtract/cwshredder_download.html
>
> Update 1 & 2 before running a scan.
>
> Clean-up Windows Startup:
> http://windowsxp.mvps.org/startup.htm
>
> Then, run a full system virus scan with fully updated definitions. Try Trend
> Micro's Sysclean package (free), it's capable of eliminating keyloggers,
> trojans etc.
>
> Generic Trojan / Adware Infestation Removal Procedure:
> http://www.claymania.com/removal-trojan-adware.html
>
> FYI, to repair IE 6 SP2, you need to reinstall Windows XP SP2 (though it's
> not necessary). For OE hyperlinks issue, try this:
>
> 1. Close all instances of Internet Explorer
> 2. Click Start/Run and type INETCPL.CPL
> 3. Click the Programs tab, and click "Reset Web Settings" button
> 4. Select "Yes" when prompted, and click OK to close the dialog.
>
> This usually fixes the corrupt IE related file associations. If not, you may
> want to execute these commands from Start/Run:
>
> regsvr32 /i shdocvw.dll
> regsvr32 /i urlmon.dll
> regsvr32 oleaut32.dll
>
> See also:
> You cannot open a new Internet Explorer window or nothing occurs after you
> click a link:
> http://support.microsoft.com/?kbid=281679
>
> To fix the Internet Explorer settings (file associations) etc, you may use
> the Set Program Access and Defaults feature in Add/Remove Programs applet.
> This really is an wonderful feature. The equivalent command for setting
> Internet Explorer as the default is (type in Start/Run):
>
> shmgrate.exe OCInstallReinstallIE
>
> This command sets IE as the default, and fixes the incorrect association
> settings. Applicable for Windows XP SP1 and above (and above Windows 2000
> SP4 I *think*)
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "John Peterson" > wrote in message
> ...
>> My IE has become corrupted so I have had to turn to Firefox to access the
>> internet. How do I repair Windows XP Pro-SP2 IE v6? I first noticed the
>> problem when using Outlook Express hyperlinks. Task Manager indicates
>> IE-Not responding. Then trying to access IE directly I had the same
>> response. Can anyone help an old geezer? It would be much appreciated.
>> Thanks.
>
>
>