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Shabri
March 20th 05, 10:49 PM
I have Windows XP Pro. I lost the control panel. I can't open any files or folders. Desktop items, floppy disk, and CD's I can't open either. Safe mode doesn't help the problem. These are the error messages I receive, This operation was cancelled due to restrictions effect on this computer, contact the Administrator. Handle Invalid Menu. System Retore has been turned off by a group policy, to turn on System Restore contact your domain Administrator. To give you a hint when the troubles began when I by mistake changed a registry value. Of course I don't remember which one. And I don't have a recovery windows xp pro CD. I can download programs from the internet but I can open. I've been trouble shooting for 2 months now and I quit. Please if someone can help before I take it in to the shop I would be very happy to hear from you as soon as possible. Thanks,

Shabri
March 20th 05, 11:01 PM
[QUOTE=Shabri]I have Windows XP Pro. I lost the control panel. I can't open any files or folders. Desktop items, floppy disk, and CD's I can't open either. Safe mode doesn't help the problem. These are the error messages I receive, This operation was cancelled due to restrictions effect on this computer, contact the Administrator. Handle Invalid Menu. System Retore has been turned off by a group policy, to turn on System Restore contact your domain Administrator. To give you a hint when the troubles began when I by mistake changed a registry value. Of course I don't remember which one. And I don't have a recovery windows xp pro CD. I can download programs from the internet but I can open. I've been trouble shooting for 2 months now and I quit. Please if someone can help before I take it in to the shop I would be very happy to hear from you as soon as possible. Thanks. I'll be waiting for a reply.

Ramesh, MS-MVP
March 21st 05, 03:32 AM
Shabri,

To remove the System Restore restrictions, read below:

As more issues of this sort are showing up lately, i think this may be
caused by malware / trojan etc. It's a good idea to do a clean-up. Follow
the advice given in the following pages:

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html

The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.php

Once you're sure that the system is clean, disable the System Restore
restrictions. Follow this:

Click Start/Run and type REGEDIT
Navigate to the following key:

HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore

In the right-pane,
Delete the value "DisableConfig"
Delete the value "DisableSR"

For Windows XP Professional, you can accomplish the above task using Group
Policy Editor as well. Details follows:

Click Start/Run and type GPEDIT.MSC
Navigate to this path:

=>Computer Configuration
==>Administrative Templates
===>System
====>System Restore

In the right-pane, do the following:

Double-click "Turn off System Restore" to "Not Configured"
Double-click "Turn off Configuration" to "Not Configured"

More Information:
------------------

"Turn off System Restore" corresponds to "DisableSR" registry value
-> With this Policy is turned ON, the System Restore tab may be missing
in My Computer Properties. Also, when you run System Restore (rstrui.exe),
you receive this message:

"System Restore has been turned off by group policy. To turn on
System Restore, contact your domain Administrator."


"Turn off Configuration" corresponds to "DisableConfig" registry value
-> With this Policy turned ON, the System Restore tab will remain
displayed but the user cannot configure the SR options. It reads "disabled
by Group Policy"

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Shabri" > wrote in message
...
>
> I have Windows XP Pro. I lost the control panel. I can't open any files
> or folders. Desktop items, floppy disk, and CD's I can't open either.
> Safe mode doesn't help the problem. These are the error messages I
> receive, This operation was cancelled due to restrictions effect on
> this computer, contact the Administrator. Handle Invalid Menu. System
> Retore has been turned off by a group policy, to turn on System Restore
> contact your domain Administrator. To give you a hint when the troubles
> began when I by mistake changed a registry value. Of course I don't
> remember which one. And I don't have a recovery windows xp pro CD. I
> can download programs from the internet but I can open. I've been
> trouble shooting for 2 months now and I quit. Please if someone can
> help before I take it in to the shop I would be very happy to hear from
> you as soon as possible. Thanks,
>
>
> --
> Shabri

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