botched Sp2 installation

[mitten]

i downloaded sp2 and while installing it my computer froze. now when i start
it up, i get a windows explorer error and then nothing happens. i assume im
suposed to enter in safe mode and somehow remove the partial install but do
not know how.

[Rick \Nutcase\ Rogers]

Hi,

Boot to "safe mode with command prompt". How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe%20mode

Then, click start/run, and type:

C:\windows\$ntservicepackuninstall$\spuninst\spuni nst.exe

This will start the uninstaller.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"mitten" > wrote in message
...
>i downloaded sp2 and while installing it my computer froze. now when i
>start
> it up, i get a windows explorer error and then nothing happens. i assume
> im
> suposed to enter in safe mode and somehow remove the partial install but
> do
> not know how.

[Treeman]

Hi,

Boot to "safe mode with command prompt". How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe%20mode

Then, click start/run, and type:

C:\windows\$ntservicepackuninstall$\spuninst\spuni nst.exe

This will start the uninstaller.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"mitten" wrote in message
...
i downloaded sp2 and while installing it my computer froze. now when i
start
it up, i get a windows explorer error and then nothing happens. i assume
im
suposed to enter in safe mode and somehow remove the partial install but
do
not know how.
Good info Rick. That's how you do it.