TSweb and XP PRo SP2

[ITChic]

User with XP SP2 trying to connect to TSweb site, "connect" button is greyed
out. User is not prompted to install any Active X controls and their personal
firewall is turned off. Any suggestions?? Help?? Much Appreciated.

[Fitz]

If the Connect button is not functional, and your browser does not
automatically install the required ActiveX control, the control may be
downloaded from here.

http://www.microsoft.com/downloads/details.aspx?FamilyID=e2ff8fb5-97ff-47bc-bacc-92283b52b310&displaylang=en



"ITChic" > wrote in message
...
> User with XP SP2 trying to connect to TSweb site, "connect" button is
> greyed
> out. User is not prompted to install any Active X controls and their
> personal
> firewall is turned off. Any suggestions?? Help?? Much Appreciated.