RE: SBC DSL Installer BSOD's XP+SP2 - Warning

[Michael]

Hello,
I am having start up problems after I installed the software for SBC DSL, I
can only start up in safe mode. How do I get ride of IPVNMON.SYS correctly?
Maybe that will allow me to boot normally. But that aside what is BSOD?
What is the advantage to having a "bridge " connection?
Thank you
Michael

"Leythos" wrote:

> I was at a clients location the other day and installed SBC DSL service
> for them, it was a self install and they would not let us manually setup
> the DSL Modem, said we had to use their software (what a crock).
>
> The installer doesn't properly complete, which the tech already figured
> would happen, and requires a reboot, where it completely changes your
> Network Configuration settings and re-enables the firewall. It also
> installs a IPViewer app.
>
> After the last reboot the systems all BSOD's with an error pointing to
> IPVNMON.SYS being the problem - I did a search online and found others
> having this problem. Was able to boot in safe mode, remove the IPViewer
> program, and the machines booted fine.
>
> As a side note, the DSL modems don't default to bridge mode, you get a
> public IP, but DNS (if you do dynamic) points to 192.168.0.1.... If you
> get a competent support person they will tell you how to access the
> Modem's advanced page and set it to bridge mode - this gives you a full
> public connection. Yes, the system was protected using a firewall, so the
> public connection was what we wanted.
>
> This was just a warning about the SBC Self Install CD software and the
> BSOD - that was the first BSOD I've seen in XP, ever.
>
> --
>
> remove 999 in order to email me
>
>

[Kelly]

http://www.google.com/search?hl=en&q=SBC+DSL+Support

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


"Michael" > wrote in message
...
> Hello,
> I am having start up problems after I installed the software for SBC DSL,
> I
> can only start up in safe mode. How do I get ride of IPVNMON.SYS
> correctly?
> Maybe that will allow me to boot normally. But that aside what is BSOD?
> What is the advantage to having a "bridge " connection?
> Thank you
> Michael
>
> "Leythos" wrote:
>
>> I was at a clients location the other day and installed SBC DSL service
>> for them, it was a self install and they would not let us manually setup
>> the DSL Modem, said we had to use their software (what a crock).
>>
>> The installer doesn't properly complete, which the tech already figured
>> would happen, and requires a reboot, where it completely changes your
>> Network Configuration settings and re-enables the firewall. It also
>> installs a IPViewer app.
>>
>> After the last reboot the systems all BSOD's with an error pointing to
>> IPVNMON.SYS being the problem - I did a search online and found others
>> having this problem. Was able to boot in safe mode, remove the IPViewer
>> program, and the machines booted fine.
>>
>> As a side note, the DSL modems don't default to bridge mode, you get a
>> public IP, but DNS (if you do dynamic) points to 192.168.0.1.... If you
>> get a competent support person they will tell you how to access the
>> Modem's advanced page and set it to bridge mode - this gives you a full
>> public connection. Yes, the system was protected using a firewall, so the
>> public connection was what we wanted.
>>
>> This was just a warning about the SBC Self Install CD software and the
>> BSOD - that was the first BSOD I've seen in XP, ever.
>>
>> --
>>
>> remove 999 in order to email me
>>
>>