Any experts out there ? XP SP2 machine is terribly slow to open a file

[acs68]

Hi all,

am having all sorts of problems and am hoping there are some gurus who may
be able to help.

I have an XP Pro Sp2 machine that is terribly slow at opening files - the
machine itself is fast, 3ghz with 512mb ram.

Here's the symptoms:
User normally uses "my computer" and dbl click the file to launch from
folder - this is very slow.
If the user opens word first and browses to file, it all works fine.
Right mouse click on file (on desktop for example)- takes incredibly long to
pop up the menu (I suspect that this is at the root of the problem).

Does nyone know what could be causing this ? I have temporarily taken off
Anti Virus to see if that could have been causing it - but no joy.

cheers,

Adam

[Frank Saunders, MS-MVP]

"acs68" > wrote in message

> Hi all,
>
> am having all sorts of problems and am hoping there are some gurus who may
> be able to help.
>
> I have an XP Pro Sp2 machine that is terribly slow at opening files - the
> machine itself is fast, 3ghz with 512mb ram.
>
> Here's the symptoms:
> User normally uses "my computer" and dbl click the file to launch from
> folder - this is very slow.
> If the user opens word first and browses to file, it all works fine.
> Right mouse click on file (on desktop for example)- takes incredibly long
> to
> pop up the menu (I suspect that this is at the root of the problem).
>
> Does nyone know what could be causing this ? I have temporarily taken off
> Anti Virus to see if that could have been causing it - but no joy.
>
> cheers,
>
> Adam

Are you running Microsoft Anti-Spyware Beta? It has been reported to cause
this.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

[acs68]

Hi Frank,

no, I haven't installed that as yet.

Any suggestions ?

cheers,

Adam
"Frank Saunders, MS-MVP" > wrote in message
...
> "acs68" > wrote in message
>
>> Hi all,
>>
>> am having all sorts of problems and am hoping there are some gurus who
>> may
>> be able to help.
>>
>> I have an XP Pro Sp2 machine that is terribly slow at opening files - the
>> machine itself is fast, 3ghz with 512mb ram.
>>
>> Here's the symptoms:
>> User normally uses "my computer" and dbl click the file to launch from
>> folder - this is very slow.
>> If the user opens word first and browses to file, it all works fine.
>> Right mouse click on file (on desktop for example)- takes incredibly long
>> to
>> pop up the menu (I suspect that this is at the root of the problem).
>>
>> Does nyone know what could be causing this ? I have temporarily taken off
>> Anti Virus to see if that could have been causing it - but no joy.
>>
>> cheers,
>>
>> Adam
>
> Are you running Microsoft Anti-Spyware Beta? It has been reported to
> cause this.
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>

[Justin Haygood]

Did it slow down immediately after installing SP2? If so, it might be a
combination of a slow hard drive and high fragmentation. Try running
Disk Defragmenter.

acs68 wrote:
> Hi all,
>
> am having all sorts of problems and am hoping there are some gurus who may
> be able to help.
>
> I have an XP Pro Sp2 machine that is terribly slow at opening files - the
> machine itself is fast, 3ghz with 512mb ram.
>
> Here's the symptoms:
> User normally uses "my computer" and dbl click the file to launch from
> folder - this is very slow.
> If the user opens word first and browses to file, it all works fine.
> Right mouse click on file (on desktop for example)- takes incredibly long to
> pop up the menu (I suspect that this is at the root of the problem).
>
> Does nyone know what could be causing this ? I have temporarily taken off
> Anti Virus to see if that could have been causing it - but no joy.
>
> cheers,
>
> Adam
>
>
>

[S.Sengupta]

http://www3.telus.net/dandemar/slowcom.htm

regards,
ssg MS-MVP

acs68 wrote:

> Hi all,
>
> am having all sorts of problems and am hoping there are some gurus who may
> be able to help.
>
> I have an XP Pro Sp2 machine that is terribly slow at opening files - the
> machine itself is fast, 3ghz with 512mb ram.
>
> Here's the symptoms:
> User normally uses "my computer" and dbl click the file to launch from
> folder - this is very slow.
> If the user opens word first and browses to file, it all works fine.
> Right mouse click on file (on desktop for example)- takes incredibly long to
> pop up the menu (I suspect that this is at the root of the problem).
>
> Does nyone know what could be causing this ? I have temporarily taken off
> Anti Virus to see if that could have been causing it - but no joy.
>
> cheers,
>
> Adam
>
>
>

[acs68]

I have tried the suggestions below, defragged the machine etc. But it is
still ver y slow when right-mouse clicking on a file. Is anyone else able to
offer some more advice ?

cheers,

Adam


"acs68" > wrote in message
...
> Hi all,
>
> am having all sorts of problems and am hoping there are some gurus who may
> be able to help.
>
> I have an XP Pro Sp2 machine that is terribly slow at opening files - the
> machine itself is fast, 3ghz with 512mb ram.
>
> Here's the symptoms:
> User normally uses "my computer" and dbl click the file to launch from
> folder - this is very slow.
> If the user opens word first and browses to file, it all works fine.
> Right mouse click on file (on desktop for example)- takes incredibly long
> to pop up the menu (I suspect that this is at the root of the problem).
>
> Does nyone know what could be causing this ? I have temporarily taken off
> Anti Virus to see if that could have been causing it - but no joy.
>
> cheers,
>
> Adam
>
>
>

[Malke]

acs68 wrote:

> I have tried the suggestions below, defragged the machine etc. But it
> is still ver y slow when right-mouse clicking on a file. Is anyone
> else able to offer some more advice ?
>
> cheers,
>
> Adam
>
>
> "acs68" > wrote in message
> ...
>> Hi all,
>>
>> am having all sorts of problems and am hoping there are some gurus
>> who may be able to help.
>>
>> I have an XP Pro Sp2 machine that is terribly slow at opening files -
>> the machine itself is fast, 3ghz with 512mb ram.
>>
>> Here's the symptoms:
>> User normally uses "my computer" and dbl click the file to launch
>> from folder - this is very slow.
>> If the user opens word first and browses to file, it all works fine.
>> Right mouse click on file (on desktop for example)- takes incredibly
>> long to pop up the menu (I suspect that this is at the root of the
>> problem).
>>
>> Does nyone know what could be causing this ? I have temporarily taken
>> off Anti Virus to see if that could have been causing it - but no
>> joy.

Try the advice from here:
http://windowsxp.mvps.org/slowrightclick.htm - slow right-click and
other issues

Malke
--
MS MVP - Windows Shell/User
www.elephantboycomputers.com
In Memoriam - MVP Alex Nichol
The world is diminished without him.

[acs68]

Malke,

FANTASTIC !!! Thanks for your help.

After reading the page you sent me to, I started by disabling my NIC to see
if the problem went away - it did.

From there it was just a matter of going through the Registry looking for
some references (exe's) to a server that no long exist.

Deleted those keys and she's all a goer.

thanks again ,

Adam

"Malke" > wrote in message
...
> acs68 wrote:
>
>> I have tried the suggestions below, defragged the machine etc. But it
>> is still ver y slow when right-mouse clicking on a file. Is anyone
>> else able to offer some more advice ?
>>
>> cheers,
>>
>> Adam
>>
>>
>> "acs68" > wrote in message
>> ...
>>> Hi all,
>>>
>>> am having all sorts of problems and am hoping there are some gurus
>>> who may be able to help.
>>>
>>> I have an XP Pro Sp2 machine that is terribly slow at opening files -
>>> the machine itself is fast, 3ghz with 512mb ram.
>>>
>>> Here's the symptoms:
>>> User normally uses "my computer" and dbl click the file to launch
>>> from folder - this is very slow.
>>> If the user opens word first and browses to file, it all works fine.
>>> Right mouse click on file (on desktop for example)- takes incredibly
>>> long to pop up the menu (I suspect that this is at the root of the
>>> problem).
>>>
>>> Does nyone know what could be causing this ? I have temporarily taken
>>> off Anti Virus to see if that could have been causing it - but no
>>> joy.
>
> Try the advice from here:
> http://windowsxp.mvps.org/slowrightclick.htm - slow right-click and
> other issues
>
> Malke
> --
> MS MVP - Windows Shell/User
> www.elephantboycomputers.com
> In Memoriam - MVP Alex Nichol
> The world is diminished without him.

[Malke]

acs68 wrote:

> Malke,
>
> FANTASTIC !!! Thanks for your help.
>
> After reading the page you sent me to, I started by disabling my NIC
> to see if the problem went away - it did.
>
> From there it was just a matter of going through the Registry looking
> for some references (exe's) to a server that no long exist.
>
> Deleted those keys and she's all a goer.
>
>
>> Try the advice from here:
>> http://windowsxp.mvps.org/slowrightclick.htm - slow right-click and
>> other issues

Wonderful! I'm so glad you got it sorted. Thanks for taking the time to
let me know.

Malke
--
MS MVP - Windows Shell/User
www.elephantboycomputers.com
In Memoriam - MVP Alex Nichol
The world is diminished without him.