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View Full Version : XP Upgrade kills file open performance


Bill
December 11th 03, 09:26 PM
>-----Original Message-----
>On or around 5/1/2003 (I'm guessing) I down-loaded and
>installed an XP upgrade file and the system performance
>immediatly degraded. File opens can take up to 1 full
>minute now. I don't know which upgrade it was, but
>Microsoft needs to know about it. I work at a call
>center and am now getting performance issue calls that
>describe the problem on my computer exactly. Once
again,
>file opens that used to open instaniously now take up to
1
>minute and longer.
>.
>

It's probably being caused by the update file 811493, a
problem which has been widely reported.

Go to Add/Remove Programs and delete this update. You
will get some kind of warning which, at least in my case
and all the others I heard of, can be safely ignored.
Once the update is removed, your computer should return
to normal.

Here's what Fred Langa had to say about the problem in
his newsletter (which, by the way, you shoul subscribe to
at www.langa.com):

__________________________________________________ ________
"Buffer Overrun" Patch Needs Patch
We recently discussed a patch (811493) for a buffer
overrun in XP, 2K, and NT. Unfortunately, the patch is
proving to be problematic in its own right:

Fred, Regarding [patch 811493], a number of people have
written to Microsoft Watch by Mary Jo Foley,
http://www.microsoft-
watch.com/article2/0,4248,1037305,00 .asp this week
complaining that the new patch from Microsoft has slowed
down their computers. Perhaps we should wait for the
patch of the patch ? (I've heard that refrain before.) ---
Mike Saksa

Fred: Many folks are having problems with the latest
security patch for XP, W2K, NT "Buffer Overrun in Windows
Kernel Message Handling Could Lead to Elevated
Privileges". Steven Bink at http://winxp.bink.nu/ ...
Discussion on USENET about this issue:
http://tinyurl.com/a210 ... Neowin.net - Windows (XP)
patch 811493 trouble:
http://www.neowin.net/comments.php?
id=10413&category=main ... [all report huge slowdowns.] --
-Jeff Rahn

I saw a very slight slowdown on my system--- fortunately
nothing as bad as what's reported above. I simply
uninstalled it (by using Control Panel's Add/Remove
applet to uninstall patch 811493) and the problem went
away. Removing the patch is very easy; if you're seeing a
slowdown, I suggest you remove it on your system until MS
posts a better version of the patch.

Thanks to all who wrote in!
__________________________________________________ ________

Good luck!

Bill

Mark
December 11th 03, 09:26 PM
Your problem about Q811493 is described here:

http://support.microsoft.com/?kbid=819634

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