Black ink won't print, color fine

[HELP PLEASE]

I've tried several different docs, black only, color, etc. Have done deep
clean on print head, replaced print cartridge, etc. Nothing seems to work.
My color inks are printing fine. HELP!!!!!!

[Cari \(MS-MVP\)]

What make and model of printer?
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"HELP PLEASE" <HELP > wrote in message
...
> I've tried several different docs, black only, color, etc. Have done deep
> clean on print head, replaced print cartridge, etc. Nothing seems to
> work.
> My color inks are printing fine. HELP!!!!!!
>
>

[Byte]

Remove the black ink cartridge and then try to print a black only document.
If the printers ink sensor is working properly it should come up with an error
message that there is no black cartridge installed. If nothing happens, then
the printer sensor is not working and your printer is ready for the scrap
heap.
To repair an inkjet printer will cost more than a replacement unit.

"HELP PLEASE" wrote:

> I've tried several different docs, black only, color, etc. Have done deep
> clean on print head, replaced print cartridge, etc. Nothing seems to work.
> My color inks are printing fine. HELP!!!!!!
>

[reply]

Canon i850, less than a year old

"Cari (MS-MVP)" wrote:

> What make and model of printer?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
> In Loving Memory of our dear friend Alex Nichol MVP
>
> "HELP PLEASE" <HELP > wrote in message
> ...
> > I've tried several different docs, black only, color, etc. Have done deep
> > clean on print head, replaced print cartridge, etc. Nothing seems to
> > work.
> > My color inks are printing fine. HELP!!!!!!
> >
> >
>
>
>
>

[reply to Byte]

Tried it, it acted like it was printing, no error message, but the paper was
blank when it came out! This printer is less than a year old!!!!!!!!

"Byte" wrote:

> Remove the black ink cartridge and then try to print a black only document.
> If the printers ink sensor is working properly it should come up with an error
> message that there is no black cartridge installed. If nothing happens, then
> the printer sensor is not working and your printer is ready for the scrap
> heap.
> To repair an inkjet printer will cost more than a replacement unit.
>
> "HELP PLEASE" wrote:
>
> > I've tried several different docs, black only, color, etc. Have done deep
> > clean on print head, replaced print cartridge, etc. Nothing seems to work.
> > My color inks are printing fine. HELP!!!!!!
> >

[Cari \(MS-MVP\)]

Call Canon and request a new print head under warranty.
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"reply" > wrote in message
...
> Canon i850, less than a year old
>
> "Cari (MS-MVP)" wrote:
>
>> What make and model of printer?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>> In Loving Memory of our dear friend Alex Nichol MVP
>>
>> "HELP PLEASE" <HELP > wrote in message
>> ...
>> > I've tried several different docs, black only, color, etc. Have done
>> > deep
>> > clean on print head, replaced print cartridge, etc. Nothing seems to
>> > work.
>> > My color inks are printing fine. HELP!!!!!!
>> >
>> >
>>
>>
>>
>>
>

[Byte]

Cari pointed you in the right direction. The printer is still under warranty.
Did you Register the printer with Canon? Suggest you contact Canon or the
vendor from where you purchased it and tell them exactly what you just
posted. They should reply by either telling you to return the printer for a
replacement or what your next step is. Good luck. :~)

"reply to Byte" wrote:

> Tried it, it acted like it was printing, no error message, but the paper was
> blank when it came out! This printer is less than a year old!!!!!!!!
>
> "Byte" wrote:
>
> > Remove the black ink cartridge and then try to print a black only document.
> > If the printers ink sensor is working properly it should come up with an error
> > message that there is no black cartridge installed. If nothing happens, then
> > the printer sensor is not working and your printer is ready for the scrap
> > heap.
> > To repair an inkjet printer will cost more than a replacement unit.
> >
> > "HELP PLEASE" wrote:
> >
> > > I've tried several different docs, black only, color, etc. Have done deep
> > > clean on print head, replaced print cartridge, etc. Nothing seems to work.
> > > My color inks are printing fine. HELP!!!!!!
> > >