SP2 does not resolve Q330909

[Ben Andrews]

Lacking a better channel to try to get this issue resolved, short of paid
support, I'll try the newsgroups...

Q330909 is a knowledge base article titled "Hibernation problem on computers
with 1GB of RAM". The symptoms are:
Your Windows XP-based computer may not hibernate. This problem may occur if
the following conditions are true: . Your computer has one gigabyte (GB) or
more of RAM.
. Your computer is running multiple processes that create a
high-stress condition.


I - along with a huge number of other individuals - am experiencing a
similar problem with Windows XP SP2. I am using an IBM ThinkPad T42,
2373-3UU, with 1.5GB of physical memory installed. I have plenty of space
(>10GB) available on my hard drive, and the size of hiberfil.sys matches my
physical memory. When very few applications are open, I can successfully
hibernate. When many are open - especially if I have been using Outlook for
any meaningful period of time - I receive the following message when I
attempt to hibernate, in a bubble near the system tray:

Insufficient system resources exist to complete the API.

This just happened to me again (pushing me over the annoyance ledge enough
to post on the newsgroups) so for a frame of reference, here are the
performance stats from task manager: (they may not match up exactly because
the numbers do fluctuate)

Total Handles: 12915, Threads 623, Processes 61
Physical Memory: Total 1571760, available 628984, System Cache 192432
Commit Charge (K): Total 758656, Limit 2993452, Peak 761580
Kernel Memory: Total 83140, Paged 65536, Nonpaged 17580.

A google search for the error message I received reveals a number of
individuals with the same problem: (note that I expect the newsgroup server
to truncate this URL)

http://www.google.com/search?q=insufficient+system+resources+exist+to+co mplete+the+API+hibernation&start=0&start=0&ie=utf-8&oe=utf-8

An individual named Bryce Yehl has an excellent writeup and screenshot of
the issue:

http://www.ntwizards.net/2004/10/13/hibernate

It's worth noting that I had no issues when I had only 512mb installed in
the machine. I have reinstalled since that point in time with no impact on
the situation.

This issue has also been raised a few times previously in the newsgroups, as
can be found by searching Google Groups for the error message. I have no
found any record of it having been resolved - typically people blindly
suggest solutions that do not solve the problem, like checking device
drivers or adjusting page file size :)

If an MVP monitoring these newsgroups could investigate and escalate this
issue, I'd be eternally grateful.

Cheers,
Ben Andrews

[PA Bear]

Have you contact IBM Thinkpad Support on this issue, Ben?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Ben Andrews wrote:
> Lacking a better channel to try to get this issue resolved, short of paid
> support, I'll try the newsgroups...
>
> Q330909 is a knowledge base article titled "Hibernation problem on
> computers with 1GB of RAM". The symptoms are:
> Your Windows XP-based computer may not hibernate. This problem may occur
> if the following conditions are true: . Your computer has one gigabyte
> (GB) or more of RAM.
> . Your computer is running multiple processes that create a
> high-stress condition.
>
>
> I - along with a huge number of other individuals - am experiencing a
> similar problem with Windows XP SP2. I am using an IBM ThinkPad T42,
> 2373-3UU, with 1.5GB of physical memory installed. I have plenty of space
> (>10GB) available on my hard drive, and the size of hiberfil.sys matches
> my physical memory. When very few applications are open, I can
> successfully hibernate. When many are open - especially if I have been
> using Outlook for any meaningful period of time - I receive the following
> message when I attempt to hibernate, in a bubble near the system tray:
>
> Insufficient system resources exist to complete the API.
>
> This just happened to me again (pushing me over the annoyance ledge enough
> to post on the newsgroups) so for a frame of reference, here are the
> performance stats from task manager: (they may not match up exactly
> because the numbers do fluctuate)
>
> Total Handles: 12915, Threads 623, Processes 61
> Physical Memory: Total 1571760, available 628984, System Cache 192432
> Commit Charge (K): Total 758656, Limit 2993452, Peak 761580
> Kernel Memory: Total 83140, Paged 65536, Nonpaged 17580.
>
> A google search for the error message I received reveals a number of
> individuals with the same problem: (note that I expect the newsgroup
> server to truncate this URL)
>
> http://www.google.com/search?q=insufficient+system+resources+exist+to+co mplete+the+API+hibernation&start=0&start=0&ie=utf-8&oe=utf-8
>
> An individual named Bryce Yehl has an excellent writeup and screenshot of
> the issue:
>
> http://www.ntwizards.net/2004/10/13/hibernate
>
> It's worth noting that I had no issues when I had only 512mb installed in
> the machine. I have reinstalled since that point in time with no impact
> on the situation.
>
> This issue has also been raised a few times previously in the newsgroups,
> as can be found by searching Google Groups for the error message. I have
> no found any record of it having been resolved - typically people blindly
> suggest solutions that do not solve the problem, like checking device
> drivers or adjusting page file size :)
>
> If an MVP monitoring these newsgroups could investigate and escalate this
> issue, I'd be eternally grateful.
>
> Cheers,
> Ben Andrews

[habile]

Clearly, given the high diversity of different hardware suffering this issue I would say it is not hardware vendor specific.

I started to suffer this problem after adding an addition 1Gb of RAM to bring me to 2Gb on my HP NW8000 laptop.

The only common ground appears to be that everyone (that I have read) has Windows XP + SP2 - so to me, this is clearly a Microsoft issue.

It is extremely frustrating - I have a corporate issue laptop with a corporate (volume licensed) XP. This problem is beyond the ability of our 'internal' helpdesk and I do not have the ability (other than paying hard cash) to contact Microsoft technical support (besides, I am not permitted to do so).

So, what now - I'm not going to remove one gig of RAM so I can hibernate - but I am seriously going to consider an alternative OS!

Thanks for listening ;0)

CS.


Have you contact IBM Thinkpad Support on this issue, Ben?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Ben Andrews wrote:[color=blue][i]
Lacking a better channel to try to get this issue resolved, short of paid
support, I'll try the newsgroups...

Q330909 is a knowledge base article titled "Hibernation problem on
computers with 1GB of RAM". The symptoms a
Your Windows XP-based computer may not hibernate. This problem may occur
if the following conditions are true: . Your computer has one gigabyte
(GB) or more of RAM.
. Your computer is running multiple processes that create a
high-stress condition.


I - along with a huge number of other individuals - am experiencing a
similar problem with Windows XP SP2. I am using an IBM ThinkPad T42,
2373-3UU, with 1.5GB of physical memory installed. I have plenty of space
(10GB) available on my hard drive, and the size of hiberfil.sys matches
my physical memory. When very few applications are open, I can
successfully hibernate. When many are open - especially if I have been
using Outlook for any meaningful period of time - I receive the following
message when I attempt to hibernate, in a bubble near the system tray:

etc.