John F. Oldani Jr.
December 11th 03, 09:29 PM
We recently upgraded 3 workstations from windows 98 to XP
Pro. We are using SQL Server 2000 with Access. (Never
upgraded from Access 97 due to user issues.) We have
several mailmerges set up to merge information from access
into the word documents and some are labels. They have
worked for years without incident. When we upgraded to XP
Pro, we are printing labels on an Epson Dot Matrix AP 5000
ESC/P2, and the alignment is way off for the computers
running XP Pro. It is as if they can't find the left
margin. It has been suggested it could be the printer
driver. I don't know. I've tried using different
drivers, but I select drivers that came with XP Pro. I've
tried rebuilding the documents (labels) but it almost
seems as if it defaults back to the original that I
deleted. I have already solved issues with printing to
our Toshiba e-studio 45 by setting it up as a TCP/IP.
Before I did that it would print fine, it just kept
interupting print jobs with error messages that said a
driver was missing. It would still print the document
fine, you just had to click OK about 4 times to clear the
error messages. Anyone got any ideas for my mail merge
problems to priint labels? jfo
Pro. We are using SQL Server 2000 with Access. (Never
upgraded from Access 97 due to user issues.) We have
several mailmerges set up to merge information from access
into the word documents and some are labels. They have
worked for years without incident. When we upgraded to XP
Pro, we are printing labels on an Epson Dot Matrix AP 5000
ESC/P2, and the alignment is way off for the computers
running XP Pro. It is as if they can't find the left
margin. It has been suggested it could be the printer
driver. I don't know. I've tried using different
drivers, but I select drivers that came with XP Pro. I've
tried rebuilding the documents (labels) but it almost
seems as if it defaults back to the original that I
deleted. I have already solved issues with printing to
our Toshiba e-studio 45 by setting it up as a TCP/IP.
Before I did that it would print fine, it just kept
interupting print jobs with error messages that said a
driver was missing. It would still print the document
fine, you just had to click OK about 4 times to clear the
error messages. Anyone got any ideas for my mail merge
problems to priint labels? jfo