log off, shutdown issues

[Jennifer]

Everytime I try to log off a user or shut down the
computer using the xp professional, the computer acts
like nothing happened, meaning there is no hourglass
symbol. Has anyone else encountered this problem? I have
even downloaded all of the critical updates for xp and
this still has not resolved the problem.

[Carl]

Hi
Try going to control panel , power options , click the advance tab , and
look down at bottom of page at power buttons , should say shut down and
standby.
hope this helps.
Carl
"Jennifer" > wrote in message
...
> Everytime I try to log off a user or shut down the
> computer using the xp professional, the computer acts
> like nothing happened, meaning there is no hourglass
> symbol. Has anyone else encountered this problem? I have
> even downloaded all of the critical updates for xp and
> this still has not resolved the problem.

[Steve]

Carl,

Thanks for your solution. It worked for me!
Hope it worked for Jennifer.

Steve
>-----Original Message-----
>Hi
>Try going to control panel , power options , click the
advance tab , and
>look down at bottom of page at power buttons , should
say shut down and
>standby.
>hope this helps.
>Carl
>"Jennifer" > wrote in message
...
>> Everytime I try to log off a user or shut down the
>> computer using the xp professional, the computer acts
>> like nothing happened, meaning there is no hourglass
>> symbol. Has anyone else encountered this problem? I
have
>> even downloaded all of the critical updates for xp and
>> this still has not resolved the problem.
>
>
>.
>