SP2 + latest updates prevent Adobe Encore DVD from opening an existing project

[Vince C.]

Hi again,

We've installed SP2 on a Win XP machine, followed by the latest updates.
Right after that an existing project made with Adobe Encore DVD could not be
opened on the same machine. It was created before SP2 and the updates.

Did anybody had the same problem? Does anybody know why those MS updates
completely mess up thing on windows machines more and more frequently?

Thanks for any hint or suggestion,
Vince C.

[steve]

there is more than enough information available about software
incompatability and sp2, I have installed sp2 on over 500 desktops with 2
minor glitches I don't call that messing up everyones pcs, but like anything
preperation is always the key
--
there are no problems, just challenges


"Vince C." wrote:

> Hi again,
>
> We've installed SP2 on a Win XP machine, followed by the latest updates.
> Right after that an existing project made with Adobe Encore DVD could not be
> opened on the same machine. It was created before SP2 and the updates.
>
> Did anybody had the same problem? Does anybody know why those MS updates
> completely mess up thing on windows machines more and more frequently?
>
> Thanks for any hint or suggestion,
> Vince C.
>
>
>

[Malke]

Vince C. wrote:

> Hi again,
>
> We've installed SP2 on a Win XP machine, followed by the latest
> updates. Right after that an existing project made with Adobe Encore
> DVD could not be opened on the same machine. It was created before SP2
> and the updates.
>
> Did anybody had the same problem? Does anybody know why those MS
> updates completely mess up thing on windows machines more and more
> frequently?
>
> Thanks for any hint or suggestion,
> Vince C.

Go to Adobe's tech support site for information and updates to their
products. They have well-documented information about their products'
interaction with SP2.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

[Vince C.]

"steve" > a écrit dans le message de
...
> there is more than enough information available about software
> incompatability and sp2, I have installed sp2 on over 500 desktops with 2
> minor glitches I don't call that messing up everyones pcs, but like
anything
> preperation is always the key

I would love if MS let me chose... But then, old debate I recon. So you're
telling me it's mentioned in the "incompatibility list", basically? I did
see nothing with Google though. I might have searched in the wrong way.

Thanks.

Vince C.

[Vince C.]

"steve" > a écrit dans le message de
...
> there is more than enough information available about software
> incompatability and sp2, I have installed sp2 on over 500 desktops with 2
> minor glitches I don't call that messing up everyones pcs, but like
anything
> preperation is always the key

Addedndum: note I never said "everyone's PC". Just that I (personally and
with my staff) can see problems due to (automatic) updates more and more
frequently.

Vince C.

[Vince C.]

"Malke" > a écrit dans le message de
...
[...]
> Go to Adobe's tech support site for information and updates to their
> products. They have well-documented information about their products'
> interaction with SP2.

There is none about Encore DVD and Windows XP SP2 :(

Vince C.

[Malke]

Vince C. wrote:

> "Malke" > a écrit dans le message de
> ...
> [...]
>> Go to Adobe's tech support site for information and updates to their
>> products. They have well-documented information about their products'
>> interaction with SP2.
>
> There is none about Encore DVD and Windows XP SP2 :(
>
> Vince C.

Then call them! Maybe the issue isn't with SP2 and maybe it is, but
Adobe are the ones who can help.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User