error message everywhere

[zach topper]

i have microsoft office xp professional and everytime i
try and look into "my computer", "recycle bin" or if i try
to search for files or folders, or if i attempt to right
click start and explore the same message continues to pop
up. its a "program eror" that reads something along the
lines of "explorer.exe has generated errors and will now
be shut down by windows........". this prolem is keeping
me from being able to try and help my computer in anyway
because it doesnt allow me access to anything. the only
thing i have figured out so far is that it is not a
problem with any of my programs because the same problem
arises even in safe mode. any advise please would be
helpful.

[Gerry Cornell]

I would look in Event Viewer at the logged errors.

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;308427

Download Adaware from http://www.lavasoftusa.com/support/download/ and =
use it to remove parasites.

How good is your housekeeping?

1. In Outlook Express empty your Deleted Items folder.

2. In Outlook Express run File, Folder, Compact All whilst OFFLINE.

3. Remove Temporary Internet Files by selecting Start, Control Panel, =
Internet Options, General tab, Delete Files and check box for "Delete =
all offline content".

4. Empty Recycle Bin.

5. Run Disk Defragmenter.=20

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~

"zach topper" > wrote in message =
...
> i have microsoft office xp professional and everytime i=20
> try and look into "my computer", "recycle bin" or if i try=20
> to search for files or folders, or if i attempt to right=20
> click start and explore the same message continues to pop=20
> up. its a "program eror" that reads something along the=20
> lines of "explorer.exe has generated errors and will now=20
> be shut down by windows........". this prolem is keeping=20
> me from being able to try and help my computer in anyway=20
> because it doesnt allow me access to anything. the only=20
> thing i have figured out so far is that it is not a=20
> problem with any of my programs because the same problem=20
> arises even in safe mode. any advise please would be=20
> helpful.