XP system freezes

[Bob Truetken]

My Sony Vaio XP laptop freezes up. It doesn't matter
what I am doing whether I am in an app or cruising
through the internet, it locks up. It will not let me
ctl/alt/del to get to the task manager. I have to hard
shutdown the laptop. I then restart and it comes back
up. This will happen two to three times in a row. I
have checked everything I can think of but have run into
a brick wall. If anyone can help, I would appreciate it.

Bob

[Gerry Cornell]

Bob

I would look in Event Viewer at the logged errors.

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;308427

--=20
~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any=20
suggested solution worked for you.
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"Bob Truetken" > wrote in message =
...
> My Sony Vaio XP laptop freezes up. It doesn't matter=20
> what I am doing whether I am in an app or cruising=20
> through the internet, it locks up. It will not let me=20
> ctl/alt/del to get to the task manager. I have to hard=20
> shutdown the laptop. I then restart and it comes back=20
> up. This will happen two to three times in a row. I=20
> have checked everything I can think of but have run into=20
> a brick wall. If anyone can help, I would appreciate it.
>=20
> Bob

[allanon]

I too have a similar problem. My XP system freezes on start up and only occasionaly allows me to move the mouse or the Windows key. I have tried the solution but when Task Manager comes up the systen freezes again.

I generally have to use the reset key on the front of the case and then the system goes into scan disk mode which takes an age and even then it is not guaranteed that the system will get past this stage.

Desparately in need of assistance.

[allanon]

I too have a similar problem. My XP system freezes on start up and only occasionaly allows me to move the mouse or the Windows key. I have tried the solution but when Task Manager comes up the system freezes again.

I generally have to use the reset key on the front of the case and then the system goes into scan disk mode which takes an age and even then it is not guaranteed that the system will get past this stage.

Desparately in need of assistance.